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IIM Africa discloses plans for Information Management & Literacy Week 2019

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The Premier Information Management Institute in Africa, the Institute of Information Management (IIM) has indicated its readiness to assist regulatory agencies to identify information gaps, information management needs, and develop the required framework for effective data/information governance.

 

The Institute is also poised to assist the regulatory bodies on setting the parameters for data/information management and usage, creating processes for resolving data/information issues and enabling regulatory bodies and other stakeholders make decisions based on high-quality data and well-managed information assets.

 

These, according to the President/Chairman, Governing Council, IIM Africa, Dr. Oyedokun A. Oyewole, are part of the bid in promoting data / information management standards and governance across sectors in Nigeria as they plan to host the 2019 IIM Africa Information Management & Literacy Week, with activities lined up at different locations in Lagos.

 

The Information Management & Literacy week, he said, is aimed at promoting Information Management Literacy across cultures, peoples, educational institutions, organizations, policies, professions, initiatives, and nations.

 

“These include intergovernmental organizations, education institutions, technological intermediaries, development organizations, associations, NGOs, research groups, educators, media professionals, library, archive and information professionals, policymakers, regulators, and practitioners in the country”, the IIM Africa President said.

 

The theme for the Information Management and Literacy Week 2019 is “A reformed and renewed society through information literacy”.

 

This theme, he added, recognises all the ways that information support organsations and institutions in effective governance, providing intelligence and analytics of functions and processes for effective operations, profitability, mitigation of risks, effective and judicious use of resources, knowledge preservation, and ultimately effective decision making.

 

“The Information Management and Literacy Week is expected to provide several opportunities in: Finding out about the wide range of services that Information Management offer;

 

“Recognising the vital role which Information Management services play for research and education;

 

“Recognising the contribution of Information Management professionals and organsations for the work outcomes in corporations, government departments, health care and other institutions;

 

“Delibrating on the role of regulatory bodies/agencies and determination of their individual information needs, future and their approach to effective execution of their statutory responsibilities to stakeholders in their various sectors;

 

“Emphasizing the significance of Information Management in the maintenance of our history and culture at community and national levels;

 

“Recognising the importance of information services as providers of services for people who may otherwise be disadvantaged by their lack of access to information and services and

 

“Considering the role which Information Management play in our local community, work, and personal life”.

 

Activities lined up for the 2019 Information Management & Literacy Week include, opening ceremony  / Data & Information Governance Forum / Exhibition / Hosting of regulatory authorities on Tuesday, 7 of May 2019 through Wednesday 8 of May 2019 being the day 2 of the Data & Information Governance Forum / Exhibition.

 

Sessions at the Data & Information Governance Forum, include Data /Information Governance for National Security, Nigeria Data Protection Regulation 2019, Data / Information Governance Framework for Regulatory Agencies, Best Practices and the Role of the Press in disseminating sensitive Information to the Public.

 

The event is expected to commence on the third day with Information Management Session for Schools (Secondary Schools, Polytechnics and Universities) / Exhibition. And the 2nd Edition of the Miss Archives Beauty Pageant on Friday, 10 of May 2019.

 

A Novelty Football Match is slated for Saturday 11 of May 2019, as the entire event is expected to come to a close on Sunday 12 of May 2019 with an historic maiden Founder’s Day / Presentation and lastly, Records and Information Management (RIMA) Awards to deserving professionals in the Information Management Industry both home and abroad.

 

Information Management and Literacy Week

The annual Information Management and Literacy Week formerly Records and Information Management Awareness Workshop, Awards and Exposition (RIMAW) which debut in 2004, featuring conference, exhibition, awards etc. The event has been Africa’s premier and all-important event for the Information Management industry.

 

It also serves as a very important opportunity for stakeholders to review and celebrate the progress achieved towards the process of institutionalizing effective management of data, information, records, contents.

 

The Information Management Awareness Week also enables connections and sharing of creative projects, the latest research, new ideas, and information across sectors and stakeholders involved in data, information, records, documents, archives and library management.

 

Government regulatory agencies, Service Chiefs, stakeholders and top players in various sectors, media houses (Newspapers / TV / Radio Stations) will be attending the 2019 edition of the event.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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From Import Dependency to Local Capacity: Nigeria’s Tech Manufacturing Journey

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The recent escalation in the US-Israel conflict with Iran has delivered a sharp reminder of Nigeria’s economic vulnerability. As oil prices surged past $100 per barrel and fuel costs climbed by 35% at Nigerian pumps, a troubling paradox emerged: Nigeria, a major crude oil producer with Africa’s largest privately-owned refinery now operational, still found itself buffeted by global energy shocks originating thousands of miles away.

From Import Dependency to Local Capacity: Nigeria's Tech Manufacturing Journey

Zinox

The closure of the Strait of Hormuz and resulting disruptions to global energy markets exposed the deeper structural challenge facing Nigeria’s economy. Despite domestic crude production and the operational Dangote Refinery, Nigeria has struggled with rising inflation, which reached approximately 27% in 2025. The crisis illuminated an uncomfortable truth: decades of import dependency have left Nigeria’s economy precariously exposed to external shocks, even in sectors where the country possesses natural advantages.

This vulnerability extends beyond energy. Nigeria’s technology sector offers a particularly instructive case study in the costs of import reliance, and the transformative potential of local capacity as the pathway to economic stability and technological sovereignty.

Against this backdrop, Zinox Technologies stands as a compelling counternarrative. Founded in 2001 by technology entrepreneur Leo Stan Ekeh, Zinox operates West Africa’s only computerized digital assembly plant. As Nigeria’s first indigenous computer manufacturer, Zinox demonstrates what becomes possible when vision, investment, and commitment to local capacity converge.

The company’s reach extends beyond traditional computing. Zinox’s innovation spans renewable energy through iPower and home electronics with iTEC, addressing Nigeria’s chronic power challenges with locally-assembled solar solutions and backup systems designed for Nigerian conditions. This diversification reflects sophisticated understanding: true technological sovereignty requires integrated capabilities.

Zinox’s journey offers a clear case study in how indigenous companies can drive transformation. By focusing on local assembly and manufacturing of computer hardware and digital devices, the company has contributed to building a domestic technology ecosystem that supports government institutions, educational systems, and private enterprises. This approach not only reduces reliance on foreign imports but also creates jobs, transfers knowledge, and strengthens national capacity.

The implications are significant. Every locally assembled device represents a step away from foreign exchange exposure. It also signals a shift in mindset — from consumption to production. In a country where demand for technology continues to rise, especially with the acceleration of digital adoption, the importance of local manufacturing cannot be overstated.

Beyond economics, there is also a strategic dimension. Technology is no longer just a commercial tool; it is a defense tool and a national asset. Countries that control their technology supply chains are better positioned to innovate, secure their data, and compete globally. In this context, companies like Zinox are not merely businesses; they are enablers of national development.

Furthermore, local capacity development has a multiplier effect. It stimulates ancillary industries such as logistics, retail, maintenance, and technical services. It also fosters entrepreneurship, as more Nigerians gain access to affordable and reliable technology tools needed to participate in the digital economy.

Yet, while progress has been made, there is still work to be done. Scaling local manufacturing requires sustained policy support, infrastructure investment, and a deliberate focus on skills development. It also calls for stronger collaboration between the public and private sectors to create an environment where indigenous innovation can thrive.

Encouragingly, the momentum is building. There is a growing recognition that Nigeria must move beyond being a consumer market to becoming a production hub. This shift is not only necessary, it is urgent. Global uncertainties will continue to test economies, and only those with strong internal capabilities will remain resilient.

The current global crisis offers clarity. If the Strait of Hormuz is not reopened or supply chains to imports are fractured, only countries with strong domestic manufacturing capacity will weather the storm. Those dependent on imports suffer disproportionately.

The story of Zinox Technologies underscores what is possible. It shows that with the right mix of vision and execution, Nigeria can chart a new course, one defined by self-reliance, innovation, and sustainable growth. As the country navigates an increasingly complex global landscape, the message is clear: the future belongs to economies that build, not just buy.


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Airtel Becomes World’s Second Largest Telco as Global Customer Base Surpasses 650 Million

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Bharti Airtel has announced a major milestone in its global operations, crossing 650 million mobile subscribers worldwide, a scale that now positions the company as the second-largest telecommunications operator on the planet by customer base.

Crossing this threshold reflects a network of immense scale, the capacity to reach customers across diverse markets with consistent quality, and the ability to deliver experiences shaped by sustained innovation.

In Nigeria, Airtel has continued to scale infrastructure at a pace unmatched in its recent history. Over the past three years, the company has increased its national site count from just above 13,000 to nearly 17,200 sites, including more than 1,560 added in the last twelve months. This expansion deepens capacity in high-demand corridors and extends high-speed coverage to previously underserved regions.

The latest industry data from the Nigerian Communications Commission (NCC) underscores the significance of this growth. As of December 2025, Nigeria recorded 145,141 base stations across 2G, 3G, 4G and 5G layers. Of this national infrastructure, Airtel accounts for 46,918 base-station layers, reflecting its substantial contribution to the country’s radio access network and its push to absorb rising data consumption.

Nearly 99 percent of Airtel Nigeria’s sites are now 4G-enabled, positioning the operator as one of the few with a near-ubiquitous high-speed broadband footprint. Thousands of sites have been upgraded for capacity in the past year alone, enabling improved speeds and more stable performance during peak usage.

That expansion underpins Nigeria’s rising internet adoption. According to the latest regulator figures, Nigeria’s internet penetration recently climbed above 50%, with Airtel recording among the largest monthly increases in new internet subscribers, driven by network upgrades across states and rural corridors.

Strategic Connectivity and Redundancy

Airtel is also tackling a critical infrastructure challenge for the Nigerian digital economy: reliance on a single international internet gateway. The company is advancing plans for its second submarine cable internet breakout point at Kwa Ibo in Akwa Ibom State, early in the 2Africa cable system rollout, to provide faster and more resilient national connectivity across regions. This significant investment aligns with global best practices in network diversity and redundancy, ensuring a more stable digital experience for consumers and enterprises alike.

Digital Finance at Scale: SmartCash

Airtel’s digital finance arm, SmartCash, has gained traction in Nigeria’s competitive mobile money ecosystem, now serving over 3 million active users. The platform is supported by an expansive agent network and digital services that lower barriers for everyday financial transactions and savings.

Outstanding Human Touch: Retail Reach

Across Nigeria, Airtel’s retail distribution network stands as one of the sector’s most extensive, with approximately 4,000 exclusive outlets bringing services, support, and products closer to customers in small towns, communities, and high-traffic urban hubs. That footprint drives both access and engagement in a market where localized presence remains a competitive differentiator.

As Nigeria’s digital economy continues to evolve, Airtel is committed to sustained innovation — from expanded fibre backbones and advanced mobile broadband to future-ready services that include satellite-enabled solutions and enterprise-grade digital platforms. These efforts help ensure that connectivity, commerce, and creativity thrive across Nigeria and beyond.


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Compensation for Poor Service Quality is Automatic- NCC

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Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

Compensation for Poor Service Quality is Automatic- NCC

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).

According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.

In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).

The NCC also stated that the directive does not replace existing consumer protection mechanisms.

The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.

This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.

To be eligible to receive compensation

. You experienced poor network service in an affected Local Government Area; and

  • You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.

The compensation covers service failures affecting voice, data, or SMS services.

Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.

This enables them to identify affected subscribers without the need for individual complaints.

Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.

Short, isolated interruptions and immediately remedied interruptions may not qualify

Compensation will be provided in the form of airtime credits.

This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.

 


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