E-Financial
KPMG Report Attests to Ecobank Nigeria Support for SMEs

Ecobank Nigeria has been identified as key contributor to stimulating and energizing Small and Medium Enterprises, SME’s in the country.

According to leading audit and professional services company, KPMG Nigeria, Ecobank Nigeria is among the top three banks with good customer experience in the SME segment.
KPMG’s Nigeria banking industry customer experience survey measures the performance of lenders in the country in terms of their relationship with their account holders and other users of financial services.
The 2020 survey covered 15,056 retail customers, 1,856 SMEs and 332 commercial/corporate organisations. Respondents were selected from customers who have interacted with their bank in the last six months.
According to the report in the SME category, Sterling Bank, Union Bank and Ecobank were top three.
They were trailed by Zenith Bank and FCMB. Specifically, the report stated that respondents were impressed with the interaction between Ecobank and its customers during the COVID-19 pandemic lockdown, stressing that the bank was able to provide personalized service to its respective customer segments.
“The remote working arrangements resulting from the COVID-19 pandemic have further constrained banks from catering to this stated need. While many banks struggled with providing dedicated relationship managers to SMEs, other banks quickly adapted by developing “how-to” guides for their relationship managers to navigate client relations during the pandemic. Ecobank, FCMB and Union Bank are rated as the top banks in the delivery of personalised experiences”. The report stated.
Commenting, Patrick Akinwuntan, Managing Director, Ecobank Nigeria, stated the bank’s unwavering commitment to support and sustain the development of Small and Medium Enterprises (SMEs) in all sectors of the economy.
He reiterated that Ecobank had invested in a robust technology-based model which positioned it to cope with current and future challenges including provision of convenient digital banking services to customers in a seamless manner, adding that the bank will continue to harness and explore the various intervention schemes, funding and trade opportunities for small businesses.
“We are delighted with this recognition from KPMG. It underscores our commitment to customer-centricity and putting the customer first in all that we do. We provide access to finance and markets to our customers and are the natural choice for ease of payments, trade and distribution within Africa on a real time, 24/7 basis.
“Our well trained personnel leverage the financial products and services we offer to support SMEs at all times through about 20,000 agency banking locations across the country and our digital platforms namely Ecobank Omnilite, Ecobankmobile, Ecobankpay, EcobankOmniplus, Rapid Transfer amongst others.
By utilising these digital offerings, our customers can easily access their bank accounts, make payments, transfer funds, process salaries, have access to credit and carry out other ancillary banking transactions from the comfort of their homes and offices”. Mr Akinwuntan stated.
The KPMG 2020 Nigeria Banking Industry Customer Experience Survey tagged: The customer in a new reality is the 14th edition. Banks are usually rated in three categories – Retail, SME and Wholesale.
The researchers asked customers across financial market segments about their experience with their banks based on six pillars of personification, integrity, expectations, time and effort, resolution and empathy.
E-Financial
Kuda MFB Increases Kuda for Her Business Grants to ₦10 Million

Kuda Microfinance Bank (Kuda MFB) has increased total grants on offer in the Kuda For Her Pitch Challenge to ₦10 million after receiving an overwhelming number of pitches from women entrepreneurs in the food and hospitality sectors.

Kuda MFB
The initiative, which launched on March 10 as part of Kuda’s Women’s Month activities and closed on March 16, was designed to award four women-led businesses a grant of ₦1 million each.
In acknowledgement of the number and quality of pitches for grants received, Kuda MFB will now give ten Lagos-based entrepreneurs ₦1 million each to fund the growth of their businesses.
According to the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) and the National Bureau of Statistics (NBS), women own about 43 percent of micro and small enterprises in Nigeria, many of which operate in the food and hospitality sectors.
But despite their strong presence in those sectors, women entrepreneurs continue to face challenges getting the funding they need to grow their businesses, with only about 23 percent of women-owned businesses currently able to access formal credit.
Insights from Kuda Business’ soon-to-be-released SME Outlook report also reinforces this trend. In a survey of 86 Lagos-based small businesses using Kuda Business, 47.5 percent of respondents identified lack of financing as the biggest barrier to expanding their operations, far ahead of other challenges such as rising operating costs (26.2 percent) and access to customers (14.8 per cent). Logistics constraints and regulatory hurdles were cited by 6.6 per cent and 4.9 per cent of respondents, respectively.
The survey also found that when choosing a banking partner, access to credit ranked as the most important feature for small businesses, cited by 38.5 percent of respondents. This was followed by easy payment tools (27.7 percent), low fees (26.2 percent), and customer support (7.7 percent).
Funding to increase the grants came from money that Kuda MFB had earmarked for a Kuda for Her seminar, which it has now cancelled.
Emmanuel Femi-Adejobi, Senior Brand Manager at Kuda, said: “The pitches we received made it very clear that women building businesses in Nigeria’s food and hospitality sectors urgently need capital to grow.
We cancelled our planned seminar and diverted some of the budget for it to give six more grants so that more women entrepreneurs will have extra financial support to grow and contribute more to Nigeria’s economic growth. At this time, that money means more to the entrepreneurs we serve than a seminar.”
Kuda MFB will announce the ten grant recipients on March 27.
E-Financial
SEC Shuts Over 400 Fraudulent Investment Schemes, Arrests Operators

Securities and Exchange Commission (SEC) has warned that unregistered schemes pose serious risks for investors.

This is coming after the commission announced that it has shut down more than 400 fraudulent investment schemes across Nigeria, in intensified regulatory crackdown on illegal investment activities and a stronger push to protect investors.
SEC also said that several suspects linked to these schemes are currently under prosecution.
The disclosure was made by Bola Ajomale, executive commissioner for Operations, SEC, during the financial literacy forum “The Money Fair,” organized by Nairametrics in Lagos.
Ajomale, who represented Dr. Emomotimi Agama, director-general, SEC, emphasized the regulator’s commitment to safeguarding market confidence amid a surge in unregulated investment platforms.
“Over the last three years, we have investigated and shut down at least 400 of these so-called schemes,” Ajomale said.
“We saw a tremendous increase in them last year, and a number of those involved have been arrested and prosecuted.”
If the investment product or the operator is not registered with the SEC, they have no business asking you to put your money there.”
The SEC has intensified its enforcement measures alongside public awareness campaigns to curb the proliferation of illegal investment platforms.
Initiatives such as the “See It, Snap It” campaign and the “SEC Scam Alert” platform have been introduced to enable Nigerians to report suspicious schemes quickly, allowing regulators to act before these operations expand.
Ajomale noted that the regulator has adopted a multi-pronged strategy combining investigations, arrests, and investor education to enhance market integrity.
“We are not just shutting down illegal schemes; we are also empowering investors with the knowledge to identify and avoid fraudulent operators,” he said.
The crackdown comes as unregulated investment products continue to pose significant risks to Nigerian investors, particularly amid rising interest in digital and alternative investment platforms.
E-Financial
Deepening Conflict, Oil Price Volatility, Inflation Scare

By Matthew Anthony, Senior Market Analyst- Africa
Tensions in the Middle East are sending shockwaves through global markets, stoking fresh inflation concerns as oil prices climb.

As these tensions escalate, mounting fears of inflationary shocks could force central banks to rethink their 2026 playbooks.
Against this backdrop, Nigeria’s inflation eased to 15.06% in February, just before the Iran conflict erupted. Since then, gasoline prices have soared by more than 30% for Africa’s leading crude exporter, pushing transportation costs higher for everyday Nigerians.
Nigeria’s oil production has helped shield it from the war’s fallout. The currency has only dipped 0.3% against the dollar in the past two weeks.
However, these shifts may challenge the CBN’s plans to keep lowering interest rates. The Naira now trades at NGN1,385 per US dollar, up from NGN1,360 before tensions flared in the Middle East.
Outside of Nigeria, risk aversion returned to global markets on Tuesday as tensions in the Middle East sapped risk appetite.
The brief tech rally in the previous session merely served as a small distraction with equities on the back foot amid the overall caution.
All eyes remain on the ship traffic through the Strait of Hormuz as Trump calls for other nations to secure the critical waterway.
Ultimately, this has injected oil prices with monstrous levels of volatility with Brent rallying above $103 a barrel on Tuesday. Iran’s attacks on energy infrastructure around the Middle East have intensified fears around supply shocks, injecting oil bulls with renewed vigour.
To counter such shocks, the IEA launched its largest ever oil release amounting to 400million barrels of oil from their emergency stocks. In addition, the US issued its second temporary waiver for the purchase of Russian oil. Despite all of this, Brent is finding comfort at triple digits and could extend gains on geopolitical risk.
Gold remains on the backfoot despite the growing risk aversion.
A broadly stronger dollar and dwindling bets around lower US interest rates have dealt gold a double blow. Traders are only pricing in just one Fed cut in 2026 thanks to concerns around conflict-induced inflation.
Gold’s near-term outlook may be influenced by the Fed decision on Wednesday. No changes are expected but the Fed may be forced to reassess its policy strategy for 2026. Looking at the charts, gold is wobbling above $5000 as of writing. Weakness below this point may open a path toward $4900 while a rebound could see prices retest resistance at $5100.
Speaking of central banks, the RBA raised interest rates on Tuesday for a second consecutive meeting.
Growing concerns around conflict-induced inflation shocks may prompt central banks to reassess their policy strategies for 2026.
The Federal Reserve (Fed), European Central Bank (ECB) and Bank of England (BoE), among many others will be under the spotlight this week.
Market expectations have rapidly evaporated over the Fed cutting rates anytime while the BoE/ECB are seen potentially hiking rates by the end of the year if inflation persists. These sharp shifts in policy expectations may translate to heightened levels of volatility.
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