Telecom
Medallion, Galaxy Backbone Make Case for Infrastructure Sharing in ICT Sector
The issue of infrastructure sharing in Nigerian telecommunications industry is extremely important since the resources used to provide the services are limited.
Whether in passive or active model, infrastructure sharing is a key element in promoting healthy competition among market players, with a reasonable investment value and a fair price to be charged to the consumer.
These were the thoughts of panellists at the Mobile and Disruptive Technology Forum (#MoDiTECH2019) organised by TechEconomy.ng in Lagos, recently.
Moderated by Mr. Toba Obaniyi, the Vice President, Nigeria Internet Registration Association (NiRA), the panelists discussed issues around “Infrastructure as a Limitation to Unleashing Digital Services in Nigeria”.
Dr. Kris Ranganath, Chief Technical Officer (CTO), Medallion Communications, speaking during the panel session, reiterated that leveraging the capacity of colocation companies such as Medallion Communications Limited could be the way out for players to reduce capital expenditure (CAPEX) and operational expenditure (OPEX).
Dr. Ranganath said that despite a record of over $70 billion local and foreign direct investments (FDIs) into the country’s telecoms sector, lack of a robust infrastructure remains one of the challenges that have bedevilled the industry.
He said that as the major employer of labour and an enabler of economic development, the industry deserves protection by the government to continue to add value to the GDP.
He said that Medallion Communications Limited, one of West African one-stop interconnect and hosting companies readily comes into the picture as an enabler of colocation model for the country
The CTO said that the Company has preached and has painstakingly been building infrastructure backbone supporting Nigeria’s ICT and telecommunications industry in the area of carrier neutral infrastructure sharing and connectivity over the years and will continue to add value to the ecosystem.
He said, although they have not totally addressed the challenges, but their efforts have given rise to Nigerians appreciating the value of shared infrastructure and data center service delivery.
“The Medallion collocation center, located in Lagos, is today, one of the most connected facilities in Nigeria. Over 80 service providers, including all global system for mobile communications (GSM) operators, code division multiple access (CDMA) operators, fixed wireless and fixed line operators in Nigeria are connected to the Medallion’s collocation center.
“The resilience telecom infrastructure Medallion has built over the years is currently accommodating the hosting of contents from both local and international service providers in Nigeria. Therefore, we are localising a huge percentage of content and data, which were hitherto hosted abroad,” the Medallion Communications CTO added.
He said that while the Company drives colocation, among other services, the client lists also include all long distance, international fiber network operators and metro fiber transmission providers in Nigeria.
More so, Chidi Okpala, Marketing Manager, Galaxy Backbone Limited, said that infrastructure sharing is a way of reducing the costs of investing in networks, increasing the value of the business, optimizing the allocation and use of infrastructures when duplication is impossible, and guaranteeing the compliance with regulatory obligations.
He added that the resultant impact is in an improvement of the conditions of the service provided to the users, especially in offering quality service.
Okpala said that more importantly, infrastructure sharing is always advisable to foster competition in the sector, thus favouring the final consumer, either with an improvement in the quality of the service, or with a possible reduction in the prices charged by the sector.
According to him, Galaxy Backbone has continued to provide connectivity services to Government MDAs across the length and breadth of Nigeria on its 1GOV.ng platform.
“This has given federal government the opportunity to enjoy the benefits of economies of scale and encourage local partnerships”.
Galaxy Backbone (GBB) is the Digital and Shared Services Infrastructure provider of the federal government.
For close to two decades, GBB has continued to strive towards living its mission being, to drive national development through the provision of pervasive ICT Infrastructure and services to public institutions, underserved communities and other stakeholders.
This mission propels the day to day running of the organisation and how it interacts with institutions, local communities and other stakeholders.
Similarly, the persistent infrastructure deficit in the Nigerian telecoms sector are due to obvious multifaceted factors like multiple taxation, vandalism, inconsistent policies, among other factors.
In his contribution, the president, Association of Licensed Mobile Payment Operators (ALMPO), Mr. Chinedu Onuoha, said that in addition to improved infrastructure deployment, introducing innovative solutions that have the potential to reduce costs in digital payments is crucial too.
He said that FinTechs must continue to strive to develop and unleash real-time settlement solutions for financial institutions and capable of impacting of rural dwellers.
He said that standardization through policies cannot be overemphazised as the costs, risks and delays inherent in today’s infrastructure often limit electronic payment products, particularly to large-value transactions.
He referred to the recent issues generated by the Unstructured Supplementary Service Data (USSD) charges by banks and telecos could have been addressed through stakeholders’ engagements.
He reminded the participants that infrastructure deficit is chief among the reasons financial institutions find it difficult to even offer low-value payment products.
For instance, banks and licensed mobile money operators lack capacity to manager issues arising from network downtime among other issues.
Mr. Onuoha said that for these reasons and more, ALMPO was formed “to create a voice for the industry in order to create, influence and shape policies, Government legislations and to build standards within the frameworks that will provide stability and growth to the mobile money environment and also to contribute to the economy of the Mobile payment initiative in Nigeria”.
The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.
The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.
The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.
NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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