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Mobile Money Shunned by Unbanked Nigerians

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The NOI polls recently has found that mobile money scheme has not been embraced by the unbanked Nigerians.

Mobile money service is targeted at a particular group of people, the rural areas, the unbanked, who all have a mobile phone and believe in the mobile operators enough to keep their SIM cards active.

A number of challenges have been linked to the slow roll out of the process; some of which includes; lack of finance; lack of basic infrastructure; most importantly awareness; few agents, and the exclusion of mobile operators form leading the implementation of the service.

But NOI polls measuring to determine the ratio of mobile money users with bank accounts to those without, responses revealed that all of the respondents (100%) that use Mobile Money services operate a bank account.

“This suggests that the level of awareness and adoption of mobile money services amongst Nigerians without accounts is currently very low and almost non-existent,” NOI Polls said in its report.

The researchers also sought to ascertain the proportion of users that operate their Mobile Money account in connection with their bank accounts: Is your mobile money account operated in connection with your bank account? Responses show that majority (93%) operates their mobile money account in connection with their bank account and 7% operate their mobile money account separately. This further affirms previous findings where the majority indicated banks as their provider.

“Furthermore, to gain insight into the transactions users carry out on mobile money services, respondents were asked: What transactions do you use/have you used it for? The majority of mobile money users use it for “funds transfer” (65%) this is followed by bill payment (54%), money withdrawal (36%) and “payment for purchased goods and services” (25%).

“Analysis based on geopolitical zones revealed that The North-west zone (80%) had more respondents that carry out “funds transfer” on their mobile money account, the South-West zone (93%) accounted for the highest proportion of respondents that use their account for “Bills payment”.

“Also, the South-West zone (54%) had the highest number of respondents that use their account for Money withdrawal while the South-East zone (57%) accounted for the highest proportion of respondents that use their mobile money account for the “Payment for purchased goods and services”.

“Subsequently, in order to gauge the general perception of users of mobile money services, users were asked: To what extent do you agree or disagree to the following statement about Mobile Money services? (a) It is easy to use; (b) Service providers are easily accessible; (c) It is secure; (d) It saves time; (e) It saves cost.

Findings also revealed the majority agree (55%: 25%+30%) that the service is easy to use, on the other hand 38% (9%+29%) are of the opinion that the service is not easy to use.

In reference to the accessibility of service providers, the majority (55%: 21%+34%) agree that service provider are easily accessible.

This finding may be directly linked to the fact that most users operate their mobile money account in connection with their bank account. At the same time, 39% (7%+32%) disagree with the statement,” among other findings.

The opinion poll was conducted on August 5th to 7th 2013. It involved telephone interviews of a random nationwide sample. 1004 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%.

NOI Polls Limited is Nigeria’s leading opinion polling and research organisation, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria.


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E-Financial

Sterling Bank, Pan-Atlantic University Partner to Certify Non-Oil Export Academy Graduates

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L-R: Kola Oluyemi, Group Head, Sterling Academy; Dr. Nneka Okekearu, Director, Enterprise Development Centre (EDC), Pan Atlantic University (PAU); Abubakar Suleiman, MD/CEO, Sterling Bank; Dr. Nnenna Ugwu, Head, Alumni Engagement and Support Services, EDC at PAU; and Akporee Idenedo, Divisional Head, Commercial Banking, Sterling Bank at the recent MoU signing to certify graduates of Sterling Bank’s Non-Oil Export Academy.
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Sterling Bank Limited has signed a Memorandum of Understanding (MoU) with Enterprise Development Centre (EDC) of Pan-Atlantic University (PAU) to certify graduates of its Non-Oil Export Academy.

Sterling Bank, Pan-Atlantic University Partner to Certify Non-Oil Export Academy Graduates

L-R: Kola Oluyemi, Group Head, Sterling Academy; Dr. Nneka Okekearu, Director, Enterprise Development Centre (EDC), Pan Atlantic University (PAU); Abubakar Suleiman, MD/CEO, Sterling Bank; Dr. Nnenna Ugwu, Head, Alumni Engagement and Support Services, EDC at PAU; and Akporee Idenedo, Divisional Head, Commercial Banking, Sterling Bank at the recent MoU signing to certify graduates of Sterling Bank’s Non-Oil Export Academy.

This strategic partnership underscores the Bank’s commitment to diversifying Nigeria’s economy by supporting non-oil export growth.

This landmark agreement follows the recent launch of the Sterling Bank Non-Oil Export Academy, designed to position Nigerian exporters for global competitiveness.

The launch was preceded by a series of nationwide training programs in Lagos, Ondo, and Kano states, culminating in a grand finale themed “Excel in Non-Oil Export.”

The initiative aims to equip exporters with practical tools to thrive in international markets, thereby reducing Nigeria’s reliance on oil revenues.

Speaking at the signing ceremony in Lagos, Sterling Bank’s Managing Director and CEO, Mr. Abubakar Suleiman, affirmed that the Bank is intentional about creating an ecosystem where non-oil exporters are well-informed and equipped to advance national interests.

“We are not just training people to understand how to export; we want to train them to be competitive exporters of non-oil products,” Suleiman said.

“Our goal is to build a community of knowledgeable, certified, and confident exporters who can collaborate to solve challenges beyond their immediate capacity. Our North Star is to reach a point where hundreds of people have completed this programme and are ready to compete on a global scale.”

Dr. Nneka Okekearu, Director of the Enterprise Development Centre (EDC), expressed enthusiasm for the collaboration. “Having spent the last twenty-three years deepening the competencies of entrepreneurs, we thoroughly understand what is needed and are excited to be part of this initiative,” she noted.

Dr. Okekearu emphasized that the export market has been neglected for too long. “With the right structure, standards, and mindset in place, entrepreneurs passing through this programme will help create not only a better Nigeria but more sustainable communities,” she added, noting that she looks forward to the case studies that will emerge from the programme’s participants.

Beyond sectoral outcomes, the initiative reinforces Sterling Bank’s commitment to support the development of human capital that positively shapes and impacts the wider economy. The Academy will run four cohorts within the year, commencing in 2026.

With this partnership, Sterling Bank and the Enterprise Development Centre are laying the foundation for a new generation of globally competitive Nigerian exporters, professionals equipped not only with knowledge, but with the certification, confidence, and networks needed to scale.

As both institutions align their expertise to strengthen non-oil export capacity, this collaboration signals a bold step toward a more resilient, inclusive, and diversified economy.

The Non-Oil Export Academy therefore serves as a catalyst for national transformation, empowering businesses and communities to unlock Nigeria’s full potential on the world stage.


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Ecobank Nigeria to Fully Repay $300m Eurobond Ahead of Schedule

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Ecobank Nigeria has moved to retire the remaining part of its $300 million Eurobond before maturity. The bank has launched a tender offer for holders of its 7.125% senior notes due February 2026.

The bank announced the offer on Friday, 28 November 2025, inviting investors to tender their holdings ahead of schedule. Of the original $300 million issuance, $150 million remains outstanding.

Under the terms, investors whose notes are accepted for repurchase will receive $1,000 for every $1,000 in principal, plus accrued and unpaid interest up to, but not including, the settlement date. The transaction is expected to be completed on or before 31 December 2025.

Ecobank said the early repayment move is part of a broader strategy to optimise its balance sheet and strengthen capital planning flexibility. The lender added that the tender offer gives investors an opportunity to exit the instrument ahead of the original February 2026 maturity.

In a statement, the bank said the initiative underscores its “commitment to transparent engagement with funding partners and investors,” stressing that the offer supports its long-term goal of maintaining a well-structured debt profile.

Participation in the programme is voluntary, and investors will make decisions based on their individual considerations, the bank added.

Ecobank emphasised that the announcement is for information only and does not constitute an offer to buy or sell securities. Eligible noteholders are expected to rely on the formal tender documents when deciding whether to take part.

 


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Reps Give Banks Four-Day Ultimatum on Tax Deductions, Charges

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The House of Representatives Ad hoc Committee investigating deductions of taxes and sundry charges from the earnings of civil and public servants has given commercial banks a four-day deadline to submit all requested documents.

Reps Give Banks Four-Day Ultimatum on Tax Deductions, Charges

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The committee, chaired by Hon. Kelechi Nwogwu, issued the ultimatum at the commencement of its investigation, following a motion earlier moved by the House Chief Whip, Hon. Usman Bello Kumo, on alleged deductions from civil servants’ salaries.

Nwogwu insisted that Chief Executive Officers of affected financial institutions must appear in person before the panel, rejecting representatives sent by GT Bank, Zenith Bank, Access Bank and other banks.

He explained that the panel was mandated to ensure that all deductions of charges by banks on customers’ accounts were fair and properly applied.

The committee disclosed that invitations had also been extended to the Ministry of Finance, the Office of the Accountant-General of the Federation, the Economic and Financial Crimes Commission, and all commercial banks operating in Nigeria.

“You cannot appear here without an identity. We are here on the mandate of the people who elected us into parliament. We have resolved to meet next week on Wednesday.

“You must submit all requested documents by Monday, May 1,” Nwogwu said.

He warned that any bank that failed to comply with the deadline would face sanctions, adding that the committee would put the CEOs on oath during the next sitting.

The investigation continues next week.


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