Telecom
Mobile Payment: Potential and reality for Nigeria
The ability to pay for goods and services without having to carry cash or cards has universal appeal. In Africa it is being driven by the need to reduce the risk of theft. The mobile is ideal because it is cheap and ubiquitous and can authenticate the payer and payee and record the transaction. The recent re-awakening of initiatives in the mobile and financial industry on mobile banking and payment services is causing a stream of field trials and potential new revenue streams and customers for the financial services sector.
The mobile payment industry will change the way consumers interact with financial services and make payments. Mobile financial services will include consumer accounts information, updates, alerts, bill payments, person to person transactions and remittances.
The mobile will play a key part in the foundation of sustainable development in Nigeria. In a country where electricity and transportation are unreliable, the mobile phone is a driving force for change – and not just for voice calls. Mobile phones can address one of the biggest cost barriers in the value chain.
The success of M-pesa in Kenya has demonstrated the strong compelling need for a platform that can empower Africans to make transaction cashless and without need to visit a Bank. Nigeria’s seeming slow uptake of mobile payment presents a huge opportunity that can revolutionize the payment world, create new set of mobile entrepreneurs and new Business models with strong value realization in a market of 54 million mobile subscribers and an addressable market of 140 million people.
The mobile phone is a powerful channel for developing business. The Banks can still not yet win the youth segment accounts because they are approaching them via traditional channel and not what they always have with them, the mobile phone. The youth segment will most likely adopt mobile payment faster than the older segment because they are early adopters of technology and the good news is that they constitute a large segment in the mobile subscription pyramid in Nigeria and still largely unbanked or under-banked. Simple arithmetic from total subscriber base in Nigeria, shows that 54 million mobile subscription base is twice the Bank account holders of about 24 million, this clearly shows a huge 30 million people out there with mobile phones but without a Bank account.
Nigeria financial industry players seeks elusive mobile technologies and standards but slow progress is being made towards achieving interoperable and transparent standards for mobile payments. The process is complicated by the large number of stakeholders involved, in addition to the challenge of integrating various business models and technology layers into one platform. Even the term ‘mobile payments’ has different definitions. While some Banks currently offering Mobile Banking are erroneously classifying their service as mobile payment even when the subscribers cannot do more than check account balance or transfer money between self account in same Bank.
Wizzit in South Africa, M-pesa in Kenya, Gcash in Philippines are country with similar demographics with Nigeria are examples of very successful mobile payments deployments.
Mobile operators are known not to be very adept in providing core payment and financial services, hence there is need for cross industry collaborations like what we have seen in the Glo / First bank cash card and the MTN / UBA x-change cards. Such collaborations is paying off in the mobile Banking arena in South Africa’s MTN and Standard Bank’s partnership. In South Africa, MTN, launched a SIM-based m-banking service with Standard Bank in a 50:50 joint venture, MTN MobileMoney. The Y’ello Bank, as it is often referred to after MTN’s pan-regional Y’ello branding campaign, operates as a separate division of Standard Bank, and as such is regulated under Standard Bank’s banking licence which brings compliance and interoperability to the rest of the payment infrastructure.
Many Nigerian Banks are evaluating different mobile payment systems from offshore providers but they are yet to learn from Africa’s own painful experiences in wap Banking. Offshore transfer of WAP banking technology was a disaster because an internet-based technology was applied to the mobile phone, resulting in an experience that was slow, unreliable and costly for consumers in a continent with expensive mobile internet cost, poor coverage, hand set limitations and inadequate customer education. Simpler technologies would have achieved more.
SMS text messages will continue to be the dominant channel for mobile payments, although take-up of WAP, USSD and near field communications (NFC) contactless services will also grow. NFC technology seems to be attracting attention of players in Nigeria because of its ease of use and the European Hype but they are not factoring the end user into the plan at this early stage. The main draw back for NFC is that users will require acquiring NFC enabled handsets and that will be a major obstacle in a economy where income per head is low and average Hand set replacement rate is four years.Near sound Data transfer technology of the likes of Tag attitude of France are clear bridge gap measures not requiring any form of new hand set acquisition from the end user and it is immediately compatible with all Phone models.
Already, informal exchanges of Mobile Airtime locally in Nigeria accounts for over 5 percent of airtime purchases and Banks might start losing market share if people find it more convenient to move money around and repay their debts, send little amounts to friends and relatives via this informal channel for small value payments.
A mobile payment system therefore needs to adapt its technology and business model to its specific target demographic and not the other way around. The potential for mobile payments, especially in emerging markets where many people are unbanked and few other payment options exist, is obvious. In developed countries, on the other hand, these types of services will likely appeal more as a matter of convenience and extension of the other payment options available, rather than as a replacement bank.
Mobile payment is not a problem of technology. It is the management of the ecosystems of players like Banks which lack the technology, telcos industry non collaborative positions and inadequate understanding of financial matters and lastly, regulations which does not take into consideration, the speed of technology innovation that will hinder the growth of the sector that is already striving underground though not illegally but informally.
Technology Company, Globacom, has announced significant reductions in its International Direct Dialing (IDD) rates, making international calls more affordable for its existing and new customers across Nigeria.
Effective August 10, the new rates began applying to over 15 popular international destinations, including United States which will has moved to ₦30 per minute, down from ₦35, United Kingdom is now N350 from ₦400, while India also moved down to ₦40 from N45.
The rates for China, Saudi Arabia and Cameroon however recorded major reduction moving to N75, N300 and ₦700 respectively.
The reduction was also extended to African countries including Benin Republic which goes for ₦650 per minute, Niger Republic ₦750, Ghana ₦500, and Togo ₦650. United Arab Emirates also moved from ₦450 to ₦325, Germany to ₦550, Côte d’Ivoire ₦700, Libya ₦700, while calls to Malawi is now N1,100 from ₦1,200.
Glo aims to provide more value for its customers through these revised rates, encouraging them to make Glo their preferred network for international calls. New IDD bundles will also be introduced, offering frequent international callers even more attractive deals.
Globacom, which remained optimistic that frequent international callers will benefit immensely from the reductions in IDD bundles, enjoined customers to take advantage of the new rates to stay connected with friends and business associates across the globe.
President Bola Tinubu has appointment members into the boards of the Nigerian Communications Commission and the Universal Service Provision Fund, both under the Ministry of Communications, Innovation and Digital Economy.
The Special Adviser to the President on Information and Strategy, Bayo Onanuga, disclosed this in a statement on Tuesday.
According to the statement, Idris Olorunnimbe was named Chairman of the NCC board, while Dr Aminu Wada will continue as Executive Vice Chairman and Chief Executive Officer, a position he was appointed to in October 2023 and confirmed by the Senate the following month.
Onanuga said Olorunnimbe previously served on the Lagos State Employment Trust Fund Board, where he chaired the Stakeholder and Governance Committee.
Other NCC board members are Abraham Oshidami (Executive Commissioner, Technical Services), Rimini Makama (Executive Commissioner, Stakeholder Management), Hajia Maryam Bayi, Col Abdulwahab Lawal (retd.), Senator Lekan Mustafa, Chris Okorie, Princess Oforitsenere Emiko, and the board secretary.
The President also approved the board of the USPF, chaired by the Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani, with Olorunnimbe as Vice Chairman.
Other members are Oshidami, Makama, Aliyu Edogi Aliyu (representative of FMCIDE), Joseph B. Faluyi (representative of the Federal Ministry of Finance), Auwal Mohammed (representative of FMBNP), Uzoma Dozie, Peter Bankole, Abayomi Anthony Okanlawon, Gafar Oluwasegun Quadri, and the USPF secretary.
See the statement below:
PRESIDENT TINUBU APPOINTS BOARD MEMBERS FOR NCC AND USPF
President Bola Ahmed Tinubu has constituted the boards of the Nigerian Communications Commission (NCC) and the Universal Service Provision Fund (USPF), both agencies under the supervision of the Ministry of Communications, Innovation and Digital Economy.
Idris Olorunnimbe was appointed Chairman of NCC, while Dr Aminu Waida remains its Executive Vice Chairman/Chief Executive Officer.
President Tinubu appointed Wada to the position in October 2023, and the Senate confirmed the appointment in November 2023.
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Mr. Olorunnimbe previously served on the Lagos State Employment Trust Fund (LSETF) Board, where he chaired the Stakeholder and Governance Committee and drove impactful youth employment and entrepreneurship programmes.
Other members of the board are:
1. Abraham Oshidami – Executive Commissioner, Technical Services
2. Rimini Makama – Executive Commissioner, Stakeholder Management
3. Hajia Maryam Bayi- Former Director, Human Capital & Administration
4. Col Abdulwahab Lawal (Rtd)
5. Senator Lekan Mustafa
6. Chris Okorie
7. Princess Oforitsenere Emiko
8. Secretary of the Board.
The President also approved the Board of the Universal Service Provision Fund (USPF), with Dr Bosun Tijani, the Minister of Communications, Innovation, and Digital Economy, as Chairman.
Other members are :
1. Idris Olorunimbe – Vice Chairman
2. Abraham Oshidami
3. Rimini Makama
4. Aliyu Edogi Aliyu – (Rep FMCIDE)
5. Joseph B Faluyi – (Rep. of Federal Ministry of Finance)
6. Auwal Mohammed – (Rep. of FMBNP)
7. Uzoma Dozie
8. Peter Bankole
9. Abayomi Anthony Okanlawon
10. Gafar Oluwasegun Quadri and the
11. USPF Secretary
The Federal Government established the Universal Service Provision Fund (USPF) to facilitate the achievement of national policy goals for universal access and service to information and communication technologies (ICTs) in rural, unserved and underserved areas in Nigeria.
Anambra State ICT Agency has restated its commitment to creating a digitally inclusive environment where Persons with Disabilities (PWDs) can access and benefit from government services without barriers.
Speaking when the Anambra State Disability Rights Commission (ADRC), in partnership with the Rule of Law and Anti-Corruption (RoLAC) programme, paid an advocacy visit to his office, the Managing Director/CEO of the ICT Agency, Chukwuemeka Fred Agbata, underscored the Soludo administration’s determination to make governance work for all, including PWDs.
Mr. Agbata noted that intentional inclusion is a key part of the Governor’s technology-driven vision for the state which is why the commission recently received a wide range of digital tools to enhance their productivity.
“Technology is only truly impactful when it works for everyone, regardless of physical ability.
We are committed to removing digital barriers and making our platforms accessible to all residents of Anambra State,” he said.
CFA also disclosed that the Agency will take immediate steps to appoint a Disability Desk Officer, work with the commission to ensure that all government ICT platforms are designed to meet accessibility standards, and as well as incorporate PWD-friendly features into ongoing upgrades of the SolutionLens feedback platform.
The visit also featured presentations from ADRC’s Head of ICT, Mr. Bonaventure Umeokwonna, who outlined the Commission’s priorities, and RoLAC representatives, who pledged continued support for building capacity and strengthening the policy framework for inclusion.
Mr. Valentine Nwachukwu, Head of Planning, Research and Statistics at the Commission, gave the vote of thanks, commending the ICT Agency’s openness to collaboration.
The Anambra State ICT Agency continues to work closely with ministries, departments, and agencies to deepen digital transformation in the state, ensuring that no segment of society is left behind.
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