Telecom
MTN Nigeria Thrills Customers with Prizes to Celebrate Customer Service Week 2023
MTN Nigeria commenced a series of activities as part of the celebration of Customer Service Week to excite its customers.
With the theme, ‘You Make Our Network,’ the company recognised and appreciated its customers for their patronage. The festivities kicked off at Y’ello City, MTN Service Centre, Adeola Odeku where surprises and smiles were in abundance as Karl Toriola, CEO, MTN Nigeria surprised customers with a thrilling raffle draw.
Customers who visited the centre were given serial numbers, creating anticipation and excitement. Ugonwa Nwoye, Chief Customer Relations Officer, MTN Nigeria randomly picked these numbers from the poll. The suspense was palpable, and the excitement in the air was infectious.
Once the numbers were called, the CEO stepped up to spin the raffle draw and pick a piece of paper with the type of gift enclosed in it. Whatever the CEO picked, the customer with the corresponding number would receive as their prize. It was a heartwarming way to demonstrate the company’s gratitude to its loyal customer base.
The prizes were nothing short of spectacular. Lucky winners walked away with new smartphones, high-quality headsets, stylish handsets, and even bundles of stationery. The smiles of those who won were a testament to the joy MTN Nigeria brought its customers on this special day.
The week-long extravaganza still holds a lot in store for customers, so hold onto your virtual hats as you get a preview of other activities lined up for the week that will have you smiling from ear to ear, such as a treasure hunt on myMTN App, special recognition for exceptional customers and heartwarming visitations by MTN representatives to select customers. MTN has also crafted captivating puzzles and quizzes that will test your wit while offering the opportunity to win amazing prizes.
The Customer Service Week festivities underscore MTN’s commitment to its customers, recognising that the heart of the network isn’t just the technology but the people who use it.
MTN Nigeria has partnered with CardCentre Nigeria Limited, a subsidiary of Chams HoldCo, to introduce eco-friendly SIM cards made entirely from biodegradable materials.
The launch, which took place in Lagos, targets the reduction of plastic waste across Nigeria and the wider West African region.
According to the statement releasedy, the new SIM cards are certified by the Forest Stewardship Council and produced using recyclable components and energy-efficient manufacturing processes.
“They meet global sustainability standards while maintaining the performance expected by telecom users,” the statement said.
It added that Tobe Okigbo, chief Corporate Services and Sustainability officer at MTN Nigeria, stated, that ”the partnership underscores our commitment to sustainability and innovation, while also supporting local businesses and economic growth through strategic alliances.”
In his remarks, Lekan Latona, chief executive officer, CardCentre, said: “We are proud to collaborate with MTN Nigeria on this project. Our biodegradable SIM cards mark an important step toward a greener future for telecommunications.”
Nigeria-South Africa Chamber of Commerce (NSACC) has commemorated its 25th anniversary with a landmark breakfast meeting that spotlighted the transformative power of media in fostering bilateral ties.
Held under the theme “Media as a Bridge: Strengthening Nigeria-South Africa Ties through the MTN Media Innovation Programme (MIP)”, the event drew a dynamic mix of business leaders, academics, and media professionals.
Tobe Okigbo, Chief Corporate Services and Sustainability Officer at MTN Nigeria, described the MIP as a strategic tool for diplomacy, designed to dismantle stereotypes and misinformation.
He emphasized the value of the programme’s study tour in South Africa, which offers Nigerian journalists immersive exposure. “If Nigeria and South Africa can get their act together, the rest of the continent will follow,” Okigbo remarked, hinting at MTN’s plans to scale the initiative across Africa.
Dr. Ije Jidenma, Chairperson of NSACC, hailed the MIP as a tangible example of innovation in action. She underscored the media’s role as a “catalyst for development,” especially in shaping public discourse and cross-border partnerships.
Echoing this sentiment, Dr. Ikechukwu Obiaya, Dean of the School of Media and Communication at Pan-Atlantic University, stressed the need for rigorous training in journalism. He praised the collaboration between academia and industry, noting that ethical and contextual reporting is essential for meaningful impact.
A highlight of the event was a panel featuring MIP fellows—Amarachi Ubani (Channels TV), Oluwadunsin Sanya (BellaNaija), Nifemi Oguntoye (TVC News), and Akinkunmi Obakeye (CNBC Africa)—who shared how the programme reshaped their understanding of South Africa. Their stories revealed a shift from stereotypes to shared values and deeper connections.
The ceremony concluded with the unveiling of NSACC’s 25th anniversary logo, symbolizing a renewed commitment to growth, collaboration, and opportunity for its members.
As NSACC enters its next chapter, the Chamber reaffirmed its dedication to leveraging media as a bridge between Nigeria and South Africa—two powerhouses whose unity could redefine the African narrative
Telecom
MTN Nigeria, WWF/NCF, and UNDP Launch 2025 PachiPanda Challenge to Drive Youth-Led Environmental Innovation
In a bold move to tackle Nigeria’s pressing environmental challenges, MTN Nigeria Communications Plc, in partnership with the Worldwide Fund for Nature (WWF), the Nigerian Conservation Foundation (NCF), and the United Nations Development Programme (UNDP) Nigeria, has officially launched the 2025 Nigeria PachiPanda Challenge.
Part of the continental Africa PachiPanda Challenge, this initiative calls on young Nigerians aged 18–35 and youth-led SMEs to develop groundbreaking solutions addressing pollution, climate change, and community conservation. With the theme “Nourishing Tomorrow: Innovations for Food, Energy, and Water Security,” the challenge aims to empower eco-visionaries to reshape Nigeria’s environmental future.
Ten finalists will be selected for a transformative 3-day sprint event, featuring human-centered design workshops, masterclasses, and a high-stakes pitch session before a panel of industry experts. Winners will advance to the continental stage, representing Nigeria in the Africa-wide competition.
Tobe Okigbo, MTN Nigeria’s Chief Corporate Services and Sustainability Officer, described the challenge as “a green opportunity” for youth to channel creativity into impactful change.
Dr. Joseph Onoja of NCF emphasized the power of collaboration, while UNDP’s Dr. William Tsuma highlighted the challenge’s alignment with the Sustainable Development Goals.
More than a competition, the Nigeria PachiPanda Challenge is a movement—one that seeks to ignite innovation, foster sustainability, and amplify youth voices in shaping a resilient future.
Applications close on October 3, 2025.
Interested participants can apply at: www.mtn.com/pachipanda-challenge
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