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NCC Assures No Subscriber Will Be Disconnected Due to Interconnect Debts

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The Nigerian Communications Commission (NCC) has assured the general public that none of the over 160million telecoms subscribers in Nigeria will be disconnected or suffer service disruptions as a result of its recent order to permit the disconnection of indebted operators from other operators’ networks.

 

This assurance was given in Abuja by Mr. Sunday Dare, NCC’s executive commissioner for Stakeholder Management.

 

Mr. Dare clarified that the approval given by the NCC was not for any network to disconnect subscribers as being wrongly presented in some media, but for some creditor networks to restrict services to debtor networks.

 

He stated that “the NCC is a consumer-centric regulator; the protection of our consumers and the sustainability of the industry are the primary drivers of our activities. So in this case, even before we granted the permission for disconnection, we had put some very stringent safety valves in place to protect consumers and ensure that they continue to enjoy uninterrupted service while we address the very serious issue of indebtedness in the industry”.

 

Giving a background to the issue of disconnection of networks, Mr. Dare stated that “over the years, the industry has been plagued with the very serious problem of interconnect and facility indebtedness.

 

Some operators have racked up huge debts to others and have simply refused to pay. Now, we understand that there are ecosystem issues affecting all operators and we are daily working with all Stakeholders to resolve these issues, but the level of indebtedness in the industry is at an embarrassingly high level, and the whole telecoms industry is at risk of failure if we do not act”.

 

He stated further “this kind of problem should ideally not occur in an industry where over 90% of consumers are pre-paid. We had held several meetings with the parties and given several deadlines for the debtors to pay, to no avail. The Nigerian Communications Act of 2003 contains very strict consumer protection measures which we have continued to uphold, such as the requirement that no operator can disconnect another operator without the written approval of the NCC. B

 

ut it appears that some operators were taken unfair advantage of this provision by racking up millions, sometimes billions of naira in debts to other operators, denying their creditors of funds to expand their networks and putting the industry in peril. Having done everything we could, including holding many meetings with the parties and brokering several payments plans to no avail, NCC has little choice in the matter but to grant the persistent requests of the creditor organisations to disconnect the chronic debtors in accordance with the Nigerian Communications Act and our Disconnection Regulations”, he said.

 

Further reassuring subscribers, Mr. Dare noted that “there are a number of inbuilt safety valves we are implementing to protect consumers. In the first place, we had published a notice alerting both the debtors and the general public of the impending order to approve disconnection. This was published in major newspapers a few weeks ago, and we hoped the debtors will regularize their position, but they did not.  Under the law, the next step is to publish a pre-disconnection which we did earlier this week”.

 

“You will notice that in the Pre-Disconnection Notice, we gave another period of ten and/or twenty-one days for the debtors (depending on whether they are service networks or exchange operators) to pay, so as not to lose their interconnection rights. We expect that as responsible business people, the debtor organisations will either pay up or agree satisfactory payment plans with their creditors. This is another safety valve for consumers – it will ensure that they continue to enjoy uninterrupted service”

 

“However, the worst case scenario is that the debtors would fail to pay up after this grace period. Even in that case, we have built in yet another safety valve for consumers. If and when we grant a final disconnection notice, we will only permit one-way disconnection in the first case. This means that consumers on the debtor networks may have some difficulty receiving calls, but they will still be able to call out to other networks without restriction. Also, we have a very robust number portability system in place so that those who wish can port to other networks. But we are hoping it would not come to this”.

 

Mr. Dare therefore encouraged telephone consumers to be rest-assured, noting that the NCC will continue to use all its powers to protect both the consumers and the entire industry. “Our focus is to ensure that the telecoms industry is more strengthened, so that it can continue to drive growth across all facets of Nigeria’s social and economic life”,  he stated.

 

 


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NSACC Celebrates 25 Years, Elevates Media as Catalyst for Nigeria–South Africa Unity

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Nigeria-South Africa Chamber of Commerce (NSACC) has commemorated its 25th anniversary with a landmark breakfast meeting that spotlighted the transformative power of media in fostering bilateral ties.

Held under the theme “Media as a Bridge: Strengthening Nigeria-South Africa Ties through the MTN Media Innovation Programme (MIP)”, the event drew a dynamic mix of business leaders, academics, and media professionals.

Tobe Okigbo, Chief Corporate Services and Sustainability Officer at MTN Nigeria, described the MIP as a strategic tool for diplomacy, designed to dismantle stereotypes and misinformation.

He emphasized the value of the programme’s study tour in South Africa, which offers Nigerian journalists immersive exposure. “If Nigeria and South Africa can get their act together, the rest of the continent will follow,” Okigbo remarked, hinting at MTN’s plans to scale the initiative across Africa.

Dr. Ije Jidenma, Chairperson of NSACC, hailed the MIP as a tangible example of innovation in action. She underscored the media’s role as a “catalyst for development,” especially in shaping public discourse and cross-border partnerships.

Echoing this sentiment, Dr. Ikechukwu Obiaya, Dean of the School of Media and Communication at Pan-Atlantic University, stressed the need for rigorous training in journalism. He praised the collaboration between academia and industry, noting that ethical and contextual reporting is essential for meaningful impact.

A highlight of the event was a panel featuring MIP fellows—Amarachi Ubani (Channels TV), Oluwadunsin Sanya (BellaNaija), Nifemi Oguntoye (TVC News), and Akinkunmi Obakeye (CNBC Africa)—who shared how the programme reshaped their understanding of South Africa. Their stories revealed a shift from stereotypes to shared values and deeper connections.

The ceremony concluded with the unveiling of NSACC’s 25th anniversary logo, symbolizing a renewed commitment to growth, collaboration, and opportunity for its members.

As NSACC enters its next chapter, the Chamber reaffirmed its dedication to leveraging media as a bridge between Nigeria and South Africa—two powerhouses whose unity could redefine the African narrative


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MTN Nigeria, WWF/NCF, and UNDP Launch 2025 PachiPanda Challenge to Drive Youth-Led Environmental Innovation

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In a bold move to tackle Nigeria’s pressing environmental challenges, MTN Nigeria Communications Plc, in partnership with the Worldwide Fund for Nature (WWF), the Nigerian Conservation Foundation (NCF), and the United Nations Development Programme (UNDP) Nigeria, has officially launched the 2025 Nigeria PachiPanda Challenge.

Part of the continental Africa PachiPanda Challenge, this initiative calls on young Nigerians aged 18–35 and youth-led SMEs to develop groundbreaking solutions addressing pollution, climate change, and community conservation. With the theme “Nourishing Tomorrow: Innovations for Food, Energy, and Water Security,” the challenge aims to empower eco-visionaries to reshape Nigeria’s environmental future.

Ten finalists will be selected for a transformative 3-day sprint event, featuring human-centered design workshops, masterclasses, and a high-stakes pitch session before a panel of industry experts. Winners will advance to the continental stage, representing Nigeria in the Africa-wide competition.

Tobe Okigbo, MTN Nigeria’s Chief Corporate Services and Sustainability Officer, described the challenge as “a green opportunity” for youth to channel creativity into impactful change.

Dr. Joseph Onoja of NCF emphasized the power of collaboration, while UNDP’s Dr. William Tsuma highlighted the challenge’s alignment with the Sustainable Development Goals.

More than a competition, the Nigeria PachiPanda Challenge is a movement—one that seeks to ignite innovation, foster sustainability, and amplify youth voices in shaping a resilient future.
Applications close on October 3, 2025.

Interested participants can apply at: www.mtn.com/pachipanda-challenge


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MTN Changes Lives in Ongoing Mega Billion Promo: Meet Some Winners

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MTN Nigeria’s ongoing Mega Billion Promo continues to transform lives across the country. Since its launch on June 23, 2025, the campaign has disbursed over 579 million naira to 3,121 customers. With prizes ranging from 15,000 naira to 10 million naira, the promo has already created life-changing moments for many Nigerians.

Here are just a few of the winners.

1. Femi Yusuf – 10 Million Naira Winner

Port Harcourt-based mariner, Femi Yusuf couldn’t believe his luck when he saw his number displayed on the Mega Billion live show.

“I heard about the MTN Mega Billion Promo on air, so I decided to give it a try. I started loading MTN with 100 naira, 200 naira, hoping that one day I might be a winner. Honestly, I did not believe it. By the end of the show, my number appeared. I called my wife and shouted, ‘Babe, come, come, come!’”

His wife recalled the moment vividly. “I saw the number. He had left his chair and was sitting on the floor. I told him to calm down. Then they started calling him live on air. I couldn’t believe my eyes. I started screaming and ran inside. Came out again. I was screaming.”

“I was short of words, but I kept saying, thank you. Thank you, MTN. Thank you, MTN. So with my momo account, the money was paid on the fifth day ofthe announcement that I won. Myself and my family were grateful. We will continue using MTN everywhere we go,” He said. “Y’ello to the Nigerians. Y’ello everybody. This is the latest millionaire in town. ”

2. George Ekpo, Benin-Based Father – 1 Million Naira Winner

George Ekpo said he was in complete disbelief when he received the call confirming his 1 million naira win. “I was actually surprised. I never expected it. When I got the call from MTN, I was in disbelief. Something just said I should just answer the call. They called like three times. I decided to just pick the last one. Then, customer service spoke to me and asked me some questions. I answered. I didn’t actually believe it.”

Even after visiting the customer service center to confirm his win, Ekpo was still walking up and down in astonishment. “I’ve never won something like that before in my life, so it was just a surprise to me. My daughter, my newborn, actually gave me hope. This is going to cover a lot of expenses. Keep opting in, playing and keep winning.”

3. Ann Alele – 5 Million Naira Winner

Ann Alele, a petite trader and student of theology, also joined the list of winners. “I just want to appreciate MTN for their good, for their promo. It is five million. I am testifying that it is real. It is not fake. MTN isreal. So I say again, thank you MTN,” she said.

Having never taken part in a promo before, Alele described her win as shocking. “I have never taken part in a promo, but I’ve been hearing. I didn’t know whether it’s true because I have not participated before. So this one shocked me to my bone. This one is real because I saw it. I hold it. I want to appreciate you, MTN.”

In a country where promotions are often met with skepticism and many doubt that winners are genuine, MTN has gone to great lengths to build trust. Independent auditing partners oversee the draws and prize disbursements, ensuring transparency and accountability. Every winner is verified and prizes delivered promptly, reinforcing confidence in the Mega Billion Promo.

4. Taiwo Odejobi – 5 Million Naira

Taiwo Odejobi, a civil servant working as a messenger at the Ogun State Ministry of Education, never expected to win, especially since she had never been to school. “I am so happy cause I’ve never won this kind of prize in my life. With the little salary I earn, I manage myself with it. I just recharge airtime. Sometimes, I recharge 100 naira or 200 naira airtime,” she said.

Her win came unexpectedly, thanks to her child. “On a certain day, one of my children said he saw a certain code on my phone. He said he pressed the code. Not long after, they called me and told me I had won. I had never participated. It was my child who said he pressed the code, and by God’s mercy, it worked.”

“I never expected to win something like this, especially because I didn’t even go to school. I really appreciate MTN. To everyone using MTN, keep using MTN. My win is not fake. It is real,” she added.

5. Deborah Obuhoro – 5 Million Naira Winner

For Deborah Obuhoro, the win was immediate and deeply emotional. She was visibly overwhelmed during an at-home video interview. “I’m so excited. MTN actually gave me the best gift of my life,” she said. “I just got a pop-up message asking me to dial *900# to opt in. Luckily for me, I received a call from 300 on my birthday, telling me I had won five million naira. I was so happy.”

Deborah shared how difficult life had been before the win. “Growing up has been very difficult for me. It’s not been easy, getting jobs, taking care of myself, my siblings, my family. I’ve never even had a million naira in my account. Now I’m five million naira rich. It’s like a dream come true.”

These stories are a small glimpse into the lives transformed by the MM. From first-time participants to repeat entrants, the campaign continues to offer Nigerians the opportunity to turn simple daily actions into life-changing rewards.

For millions of Nigerians, MTN is not just a telecom provider, but a partner offering tangible rewards for loyalty, even in challenging economic times. The MTN Mega Billion Promo continues to give customers a genuine chance to win while demonstrating the brand’s commitment to transparency, fairness, and trust.

To opt-in, MTN customers dial *900#, and recharge at least 100 naira to enter the daily and weekly draws.


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