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NCC @ CATCO, Calls for Consumers Satisfaction

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Cross section of participants at the commencement of maiden conference of African Telecom Regulators on Consumer Affairs,  in Lagos-Nigeria.
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Nigerian Communications Commission (NCC) has moved motion for the close examination of some consumer related issues peculiar to African countries as the foremost Conference of African Telecom Regulators on Consumer Affairs (CATCO 2013) got underway in Lagos Thursday.

Dr. Eugene Juwah, executive vice chairman (NCC), said that further growth envisaged in the industry can only come upon successful deliberations on how to bring better regulation to bear on the activities geared towards consumer satisfaction.

Speaking through Mr. Okechukwu Itanyi, executive commissioner, Stakeholders management at NCC, the EVC listed some of the key challenges facing telecom consumers in Africa and which need urgent attention to include, customer care and quality of service; physically challenged persons and service provisioning; promotion and lottery; disruption resolution and monitoring compliances.

Others include, enhancing consumer awareness through information dissemination and education; consumer data protection and consumer rights. He said NCC wished that such issues be carefully addressed to ensure consumers have value for their money will dealing with telecommunication operators.

“In doing so, I would like to propose that we closely examine some consumer issues peculiar not only to Nigeria, but also some other African countries,” Juwah said.

Earlier in an address of welcome, Engineer peter Igho, chairman of the Board of the NCC, said that it is quite noticeable, especially in Nigeria, that since the deregulation of the industry in Nigeria, the telecom landscape has so much changed that everyone has become a stakeholder, one way of the other.

Igho identified that CATCO has become relevant, because, in spite of the laudable achievements in the sector, there are challenges which telecom consumers face daily that require cross-fertilization of ideas to fashion out ways of tackling them.

“These challenges vary from country to country depending on the prevailing socio-economic development in the different countries in Africa…this conference offers tremendous opportunities for us to compare and exchange noted on our various experiences and to chart the course for the way forward,” Igho added.

The two day event attracted members of the National Assembly (Nigeria) and representatives of AIC of Angola, ARTP of Niger, UCC of Uganda, NTC of Sudan, ATRPT of Benin Republic, LTA of Liberia, NCA of Ghana, PORTRATZ of Zimbabwe, among other participants. 


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Telecom

SHELT Named in Prestigious 2025 MSSP 250 List for Cybersecurity Excellence

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SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.

SHELT Named in Prestigious 2025 MSSP 250 List for Cybersecurity Excellence

SHELT

The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.

SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.

“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”

The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.


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Meta Names Ex-Trump Adviser Dina Powell McCormick as President

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Meta Platforms, owner of Facebook, has appointed Dina Powell McCormick, a former adviser to President Donald Trump, as its new president and vice chairman, bolstering its leadership amid aggressive AI and infrastructure expansion.

Meta names ex-Trump adviser Dina Powell McCormick as president

Dina Powell McCormick

The announcement, made on Monday, positions Powell McCormick – who recently stepped down from Meta’s board after eight months – to guide overall strategy, including multi-billion-dollar investments in data centres and global partnerships.

A Goldman Sachs veteran with 16 years in senior roles and prior stints as deputy national security adviser under Trump and in the Bush administration, she brings deep finance and international ties to the role.

Meta CEO Mark Zuckerberg hailed her as “uniquely qualified” for the company’s next growth phase, while President Trump praised the move on Truth Social as a “fantastic choice”.

The hire signals Meta’s efforts to strengthen White House relations, following recent dinners with Trump and U.S. investment pledges worth hundreds of billions


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X Suspends Twitter Account for Rules Violation

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X, the social media platform formerly known as Twitter, has suspended the @Twitter account, replacing its profile with a standard notice citing violation of platform rules.

X Suspends Twitter Account for Rules Violation

Musk

The action, which occurred on Sunday, January 11, left users encountering the handle greeted by a bold “Account Suspended” message on a black screen, with no details provided on the specific rules broken or the duration of the suspension.

The development has sparked widespread confusion and nostalgia among users, given that Elon Musk rebranded Twitter to X in July 2023, approximately six months after acquiring the platform for $44 billion in late 2022.

The @Twitter handle had remained dormant since before Musk’s takeover, serving as a legacy remnant of the platform’s original branding, and its suspension appears to mark the final erasure of the Twitter name amid X’s ongoing efforts to combat spam, impersonation, and rule violations.

X’s official statement on the suspended page simply reads: “X suspends accounts that violate our rules,” without offering an appeal process or further explanation, unlike standard user suspensions.

Public reactions on social media ranged from humorous laments of “RIP Twitter” to speculation that the move resulted from automated moderation or a deliberate cleanup of legacy trademarks.

xAI’s Grok AI described it as a purposeful retirement of outdated elements rather than a genuine infraction, while neither Elon Musk nor X spokespeople issued any comment as of Monday morning.

This incident underscores the evolving identity of the platform under Musk’s ownership, which also saw a domain shift to x.com in 2024, further distancing it from its Twitter roots.

Industry observers note that while the suspension aligns with X’s stricter enforcement policies, the lack of transparency has fueled debates on consistency in applying rules to high-profile legacy accounts.


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