Telecom
NCC Rallies Media Stakeholders to Enhance Effective Reporting of Telecoms Industry
Consistent with its strategic objective of stakeholder collaboration and partnering, the Nigerian Communications Commission (NCC) recently met a section of stakeholders in the mass media industry.
The forum was a workshop, organised to keep Nigerian journalists who specialise in reporting the telecom and ICT sector, abreast of emerging developments in the telecom industry, in order to ensure the general public receives contextual, interpretive and illuminating reporting of telecom matters.
The journalists, who attended the workshop under the aegis of the Nigeria Information Technology Reporters’ Association (NITRA), Abuja Chapter, reveled in the opportunity provided by NCC to glean emerging trends and topical regulatory issues in the telecom industry.
The workshop was part of NCC’s commitment to encouraging continuous professional development of journalists because the Commission sees good journalism as central, both to the achievement of its mandate and to the flourishing our nation’s democratic project.
The training programme featured intense sessions focused on understanding the renewal the Commission has brought to bear on many major industry issues, including International Termination Rate (ITR) for voice services, benefits of the National Identity Number/Subscriber Identity Module linkage (NIN-SIM integration), the menace of illegal use of GSM boosters, updates on Fifth Generation (5G) deployment plan, spectrum administration, as well as compliance monitoring and enforcement, and other emergent regulatory matters.
Speaking at the workshop, which also featured special focus group discussions facilitated by subject-matter experts and senior officials of the Commission from selected departments of the Commission, the Executive Vice Chairman (EVC) of NCC, Prof. Umar Danbatta, said approval for the training was granted by Management as it is in tandem with the Commission’s media relations and stakeholder engagement strategy.
“Given the dynamic nature of the digital space and its impact on the economy, we believe this demands that our media partners are brought up to speed with the current requirements for maximum productivity and effective reporting of the telecom industry,” Danbatta, who was represented by the Director, Public Affairs, Dr. Ikechukwu Adinde, asserted to justify the relevance of the workshop.
The EVC said, through capacity-building initiatives such as the workshop organised for professionals in the media industry, “we would build multually-beneficial relationships for sustained media support as we continue to discharge our mandate of regulating this dynamic sector for the benefit of Nigerians and the economy as a whole.”
Accordingly, Danbatta said NITRA is a long-standing strategic partner of the Commission and the knowledge empowerment programme through this workshop seeks to provide a platform for equipping stakeholders in the media with the knowledge and skill sets they require for effective, efficient and professional reporting.
The EVC, who commended the media stakeholders for their support over the years, said, without the support from journalists and other communication professionals, NCC would not have been able to deliver on its mandate as effectively as it is has done over the years. Accordingly, Danbatta enjoined all members of NITRA to continue to support NCC’s programmes, activities, and initiatives with the same enthusiasm with which they have been prioritising timely, adequate and accurate reportage of the nation’s telecom sector to enhance Nigeria’s growth and development.
Danbatta also stated that the National Digital Economy Policy and Strategy (NDEPS) 2020-2030, the Nigerian National Broadband Plan (NNBP) 2020-2025, the NCC Strategic Management Plan (SMP) 2020-2024, the creation of a Digital Economy Department in the Commission, among others, underscored the policy directions of the Federal Government which the NCC is diligently driving by working with relevant industry stakeholders, including the media, to deepen commitment to a digital Nigeria.
“So, it is expected that by empowering the media as our key stakeholders, they would be willing to ensure that members of public are accurately and adequately informed and are aware of the Commission’s regulatory strides toward building a robust digital economy for our country,” the EVC said.
Speaking on behalf of members of NITRA after the training, the Chairman NITRA, Abuja Chapter, Blessing Olaifa, commended the Commission for providing a platform for sensitisation of media stakeholders on contemporary matters within the Information and Communications Technology (ICT) ecosystem, particularly the telecom industry and especially the initiatives of the Commission in protecting telecom’s consumers.
Olaifa, who was represented by NITRA’s Secretary-General, Emmanuel Elebeke, applauded the Commission for consistently supporting and partnering with the media organization. Olaifa stated that this demonstrates how transparent and accessible NCC has been to its stakeholders.
“We must commend NCC for its regulatory strides over the years. The success of the 5G auction in December last year easily comes to mind as one of the recent achievements of the Commission, among several others.
“So, this capacity-building programmes will help to provide a collaborative partnership for an advanced digital economy and towards boosting the fortunes of ICT for development in Nigeria. Today, we have been thoroughly enlightened as better specialists in ICT journalism,” Olaifa said.
The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.
The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.
The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.
NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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