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NCC to Regulate Mobile VAS Market

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(L-r): Demola Seriki, representative of Mobile Value Added Service Companies (MVAS) and Dr. Okechukwu Itanyi, executive commissioner, Stakeholders Management, NCC, during stakeholders’ interactive session on Value Added Service (VAS) organized by NCC in Lagos on Thursday.
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Nigeria Communications Commission (NCC) has intensified actions towards regulating the Value Added Service (VAS) segment, short codes allocations and operations, of the telecoms sector, all important aspects of service delivery to mobile network customers.

A mobile value-added service (VAS) is associated with non-core services, or all services beyond standard voice calls and fax transmissions.

According to industry statistics, mobile VAS is currently worth over $200 million annually with huge potential to accelerate to $500 million in the next five years.

Actually, NCC said its findings showed that the exponential growth in the Nigerian telecoms industry in the last 12 years has given rise to the evolution of the mobile phone from a device just to support communications requirements to a smart platform with the capacity to provide a plethora of service.

The identifiable services include mobile entertainment, caller-tune, ring-back tunes, music download, news breaks, Biblical and inspirational quotes, flights information, tele-marketing, among others.

But, evident in the system is the operations of ‘data miners’ and network hackers who are threatening the good intentions of mobile value added service providers and mobile network operators that have seen mobile VAS as palliative measure to the dwindling average revenue per user (ARPU) in the voice services owing to increased competition.

Same time, NCC expressed concerns that most of the operators are negligent of the basic operational guidelines which call for stricter regulatory framework.

Heralding the imperatives of proper regulations of the operations, Dr. Eugene Juwah, executive vice chairman of NCC, said that, the Commission has witnessed, “some practices and behaviours in the VAS segment which as individuals subscribers and as industry regulator have given us a lots of concern”.

Juwah who was represented at the session by Dr. Okechukwu Itanyi, executive commissioner, Stakeholders Management (NCC) said disclosed that the Commission has received avalanche of complainants from subscribers regarding forceful activation of various value added services by operators without explicit consent. “Worse still, these services are auto-renewal resulting to perpetual lock-in of subscribers by the VAS providers.

“We have witnessed high level of tele-marketing, especially unsolicited messages by mobile network operators/value added service operators soliciting for subscription for their services most times constituting nuisance to consumers,” the EVC added.

He said that the Commission deemed it necessary to have an interactive session with the VAS providers, mobile network operators and other critical stakeholders to identify ways of tacking the pressing issues.

Nodding in agreement, Mr. Efosa Idehen, head, Compliance and Enforcement Department of the NCC, said that, indeed the participatory regulation has become entrenched in their corporate culture, as a means of soliciting industry response to a host of issues.

“This is to ensure to ensuring that whatever policies and regulations we come up with, enjoy wide acceptance within the industry,” he noted.

In a contribution, Mr Simon Aderinlola, national coordinating consultant, WATSPAN, said that unsolicited messages and other challenges identified in the system are solvable.

He advised that whatever criteria to be adopted by a working committee on the regulatory framework should take into cognizance the protection of local businesses and local content, hinting that foreign firms have devised means of monopolizing the system, and sometimes with hidden agenda.

Aderinlola also identified the guilty parties in the supposedly spam text messages or unsolicited texts to include in-country VAS providers, in-country Bulk SMS retailers, retail partners of international operators and MVNOS, International SMS termination partners engaged by telecos, among others.

He disclosed that WATSPAN is working towards developing a portal through which mobile subscribers can express their grievances.

 


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Airtel Africa Extends $100M Share Buyback Plan

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Airtel Africa has extended its $100 million share buyback programme, first launched in December 2024, in partnership with Barclays Capital Securities Limited. The scheme, aimed at improving shareholder returns, has so far returned $34.7 million through the repurchase of 14.2 million shares, with $20.3 million still to be acquired.

The initiative, now running until March 2026, follows the completion of an initial $50 million phase in April 2025 and currently includes a $55 million tranche.

The telecommunications group, listed on the Nigerian Exchange (NGX), is operating within regulations that restrict share buybacks to 15 percent of issued shares over two years. All repurchased shares will be cancelled, reducing the company’s share capital and potentially increasing earnings per share (EPS).

The buyback follows a strong performance in the first quarter of 2025, when Airtel Africa reported a 16-fold increase in EPS to 3.4 cents, supported by higher operating profits and lower foreign exchange losses. The company also raised capital expenditure by 27 percent, investing $737 million in 2024 to expand infrastructure and secure spectrum across its markets.

The extension of the scheme, according to Airtel Africa, also reflects its intention to provide consistent shareholder value while maintaining investment in its network. The partnership with Barclays ensures compliance with regulations during closed trading periods and seeks to limit market disruption.

Airtel Africa has in recent years considered a separate listing of its mobile money business but postponed the initial public offering in 2025, choosing instead to direct capital into shareholder-focused measures such as the buyback.

Industry observers point out that buybacks may improve financial ratios by reducing outstanding shares, but they can also indicate fewer reinvestment options. Airtel Africa has argued that its programme complements long-term growth priorities, pointing to a 29.5 percent increase in mobile money revenue and a 24 percent rise in its customer base.

The company continues to weigh shareholder rewards alongside reinvestment, citing foreign exchange volatility and other economic pressures in its largest market, Nigeria.


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Stakeholders Chart Strategic Path for MVNOs in Nigeria

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A decisive call for collaboration, strategic market positioning, and patient capital has been issued by key players in Nigeria’s telecommunications sector to unlock the dormant potential of Mobile Virtual Network Operators (MVNOs).

The resolution emerged from the sixth edition of the Telecoms Sector Sustainability Forum (TSSF) organised by Business Remarks at Ikeja, Lagos State, where stakeholders convened under the theme: Unlocking Nigeria’s MVNO Potential: Status, Trends, Investment, and Future Prospects.

The forum, which brought together major mobile network operators (MNOs), the Nigerian Communications Commission (NCC), and licensed MVNOs, served as a candid platform to diagnose the critical challenges stifling the growth of the MVNO sub-sector. The forum stressed that the sustainability of MVNOs in Nigeria is a collective responsibility. It called for unwavering collaboration between MNOs, the NCC, and the MVNOs to replicate the success stories seen in other nations, ultimately fostering a more diverse, competitive, and inclusive telecommunications market for all Nigerians.

In his keynote address, the Executive Vice Chairman of the Nigerian Communication Commission, NCC, Dr. Aminu Maida said the entrance of MVNOs is expected to provide competitive niche offerings as well as enhance digital communications ecosystem in Nigeria for the benefit of the subscribers and the Nigerian economy.

Ably represented by the Director of Licensing and Authorisation, Mr Usman Mamman, NCC noted that there are now over 1000 MVNOs globally, with more than 500 operating in Europe alone and 46 MVNO Licenses were issued in Nigeria by the regulator in the year 2023.

Addressing stakeholders, Maida stated that the Commission is not oblivion to the challenges faced by MVNOs in Nigeria, particularly in relation to commercial negotiations. He therefore pledged that NCC is working assiduously with Mobile Network Operators (MNOs) to improve network capacity.

Furthermore, NCC’s EVC encouraged MNOs to partner with MVNOs to target new verticals, drive margin growth as well as to monetize spare capacity, while urging MVNOs players to recognise the viability of the Nigerian market, invest boldly, and position themselves to reap the long-term benefits of their investments.

In his speech, the President of the Association of Telecommunications Companies of Nigeria (ATCON), Mr Tony Izuagbe Emoekpere, dissuaded MVNO Licensees from blindly adopting foreign MVNOs model for Nigerian local market and consumers. He urged players to conduct diligent market analysis and focus on service differentiation through specialized offerings. “MVNOs need to carve a unique niche specially designed for the Nigerian market,” Emoekpere said.

Speaking on this, the co-founder and executive director, Infratel Africa, Dr Tola Yusuf, stressed that MVNOs in Nigeria’s market must adopt a more strategic approach to succeed in rural and underserved areas. Categorically noting that there are immense potential in connecting these rural communities, Yusuf argued that MVNOs often focus on urban, high-density areas like Lagos, neglecting the vast majority of the population, estimated at over 25 million people who remain completely unconnected.

“The true winners in the MVNO space will be those who develop a clear strategy to serve these markets, even if it requires significant logistical effort, such as using horses or boats to reach remote communities,” he said. He also suggested that the current market might see future mergers and acquisitions, with some license holders potentially selling their licenses as they fail to compete effectively.

Citing examples of banks with MVNOs licenses in other climes, NCC’s Director of Licensing and Authorisation, Mr Usman Mamman during the panel session draws attention to how financial institutions have successfully entered the telecom space by understanding its customers’ needs and tailoring holistic lifestyle services accordingly.

While addressing the need to focus on providing niche services to specific customer groups, Mamman noted that unlike large mobile network operators, MVNOs are expected to be digital-first and flexible, which enables them to be innovative and quickly capitalize on underserved market segments.

On his part, the Director USK Mobile, Dr Chidi Ajuzie, called attention to the capacity constraints by the host MNOs and the revenue- sharing model that can limit profitability. Ajuzie

According to him, “Tier 5 MVNOs are expected to build their own core infrastructure and billing systems (BSS/OSS), but they still rely on the MNO’s radio access network. This creates a bottleneck. Even if a Tier 5 MVNO has excellent billing systems, it can’t offer unlimited data or guaranteed high speeds if the MNO’s network is already at capacity,” he stated.

Ajuzie, however, said some higher-tier are now looking for innovative ways to go beyond the constraint by securing acquiring additional licenses, such as Internet Service Provider (ISP) or Public Licence (PL) licenses.

He also emphasized the
need for a significant expansion of the existing infrastructure, particularly by MVNOs who are now integrating their own fixed infrastructure, such as fiber networks. This expansion, he says, is the only way to “expand the pipe” and create a truly competitive and viable market for all players.

Also speaking ipNX Director of Startegic Business Initiative, Mr Olusola Teniola argued that the nation’s 40,000 telecom towers are grossly insufficient for a population of over 200 million, especially when compared to the United Kingdom’s 75,000 towers for a much smaller population. He stated that unlike developed nations where public funds initially built a robust telecom backbone, Nigeria’s infrastructure was financed by a few dominant mobile network operators (MNOs) who have invested billions.

Teniola posited that the lack of widespread infrastructure, particularly outside major cities like Lagos, Abuja, and Port Harcourt, presents a major challenge for new MVNOs, which were intended to serve the millions of unconnected Nigerians, particularly in rural areas. He also warned that without substantial new investment to expand the network, the MVNO business model will struggle to succeed, with only those that can survive a long-term, 7-to-10-year investment cycle likely to see a return on their capital.

In her welcome address, the Convener who also doubles as the Managing Editor of Business Remarks, Bukola Olanrewaju, said the Nigerian telecom market is growing at an incredible pace and the level of success recorded in each country with MVNOs is largely dependent on the regulatory enforcement and interventions, wholesale agreement, spectrum access, and on how effectively MVNOs players can navigate these hurdles.

“To succeed, Nigeria must collectively build an ecosystem that is both competitive and sustainable,” Olanrewaju remarked as she brought into focus MVNOs operations in South Africa, Thailand and Argentina.

The forum, TSSF 6.0, stressed that the sustainability of MVNOs in Nigeria is a collective responsibility. It called for unwavering collaboration between MNOs, the NCC, and the MVNOs themselves to replicate the success stories seen in other nations, ultimately fostering a more diverse, competitive, and inclusive telecommunications market for all Nigerians.


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Airtel AI Blocks 84 Percent of Spam SMS in Nigeria

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Nigeria has recorded an 84 Percent  decline in spam SMS after Airtel Africa deployed its Artificial Intelligence-powered spam detection tool, Spam Alert.

Airtel AI Blocks 84 Percent of Spam SMS in Nigeria

According to Airtel, the free service has flagged over 205 million fraudulent and unsolicited messages across 13 African markets within six months.

Nigeria registered the sharpest decline, while Kenya recorded the highest flagged spam volume with 68 million messages, followed by Tanzania with 47 million and Zambia with 33 million.

Spam Alert prefixes suspicious SMS with “SPAM Alert,” providing users with real-time protection against phishing scams and nuisance texts without requiring extra applications.

Sunil Taldar, CEO, Airtel Africa, said the solution demonstrates the company’s commitment to tackling digital fraud as smartphone penetration expands across Africa.

Currently active in 13 of Airtel’s 14 markets, including Nigeria, Uganda, Zambia, and Tanzania, the service has cut overall spam SMS by 12% across the continent. Seychelles will join soon, Airtel confirmed.

In Nigeria, Airtel reported that between March 13 and May 20, 2025, the system intercepted more than 9.6 million suspicious messages, of which over 9.1 million originated from off-network sources. T

he AI-powered system scans all SMS in real-time using 250 parameters, including sender identity, link structure, and regional anomalies, processing each message in under two milliseconds without storing content.

The Nigerian Communications Commission (NCC) welcomed the innovation.

Dr. Aminu Maida, executive vice chairman, said the initiative strengthens consumer protection at a time when spam and fraud are growing more sophisticated. He stressed the need for more collaboration between operators and regulators to reduce digital risks.

The NCC’s 2023 Industry Risk Report had ranked phishing and bulk unsolicited messaging among the top threats facing subscribers, especially in rural areas and among first-time smartphone users.

Airtel’s initiative is expected to ease these concerns by reinforcing trust in mobile communications.

 

 


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