Telecom
NCC Urges to Students to Report Telcos who Fail to Address their Problems
Nigeria Communication Commission (NCC) has advised students to always report network providers who refused to address their problems to the commission.
Prof. Umar Garba Danbatta, Executive Vice Chairman/CEO, NCC
Efosa Idehen, director, Consumer Affairs Bureau of NCC, advised the students at the weekend at Nsukka, Enugu State.
Ideen spoke during the third edition of the Telecom Campus Conversation at the University of Nigeria Nsukka.
The conversation was themed: “Telecom Consumer Rights Awareness: The Role of Students.”
Idehen said the aim of the campus conversation was to educate students who were important consumers of telecommunication services on their rights and how to resolve problems with their network providers.
He said: “Subscribers of network providers are kings in telecommunication industry since without them there will neither be network providers nor NCC.
“Problem of subscribers is that most times they do not know how to go about issues they have with their network subscribers.”
The Director explained to students some of the ways to resolve network problems either with their network providers or with NCC.
He said: “It is your right that any problem you have as a consumer must be resolved with your network provider.
“But if you tried and your network could not solve your problem, call 622, NCC toll free line and report such problem.
“NCC will immediately get in touch with the affected network provider to know why it has refused to resolve your problem.
“NCC may fine such provider if the commission discovers that the provider deliberately ignored the subscriber’s complain.
“Some subscribers complain of their providers bombarding them with unsolicited messages without knowing that when they sent STOP to 2442 to their provider such unsolicited messages will stop.”
According to Idehen, subscribers are expected to call 112 toll free line in case of any emergency to get help from security agencies in the country.
In her remarks, Mistura Aruna, head, Consumer Information and Education Unit, NCC, said the Forum was one of the various consumer-center initiatives of NCC targeted at creating awareness for students of tertiary institution on their rights and obligations as telecom consumers.
Aruna said: “One of the aims of this initiative is to sensitise students on several measures which have been put in place for the purpose of consumer protection and empowerment.
“UNN is selected by the commission for the third edition of the programme because it is the first indigenous and autonomous university in Nigeria.
“The university’s motto: ‘To Restore the Dignity of Man,’ adequately reflects the mind of the commission as consumer protection, information and education is pivotal on the commission’s mandate.”
In a message to the event, Prof Charles Igwe, the Vice Chancellor of the UNN, represented by Prof. Eze Okonkwo, the Dean of Post-Graduate Studies, commended the commission for choosing the university for the programme.
Speaking on behalf of the students, Stephen Ani, the Student Union President of the UNN, thanked the NCC for choosing the university for the third edition of the campus conversation.
Ani said: “It’s my hope that NCC presence in UNN will help improve some network challenges the students are facing as well as help resolve their problems with their various network providers.”
NCC used the occasion to educate students on consumer protection, SIM registration, SIM-NIN linkage, cyber-security as well as how to be safe online by avoiding any internet fraud, among other things.
With the introduction of Travel Saga, a premium, fast-paced gaming experience that is currently live and accessible to customers on its network, Globacom has lifted the bar for mobile entertainment in the country.
Travel Saga is a story-driven, intricately connected role-playing game designed to provide the thrill, complexity, and competitive intensity of some of the most well-known action games in the world.
The game, which has been painstakingly optimized for mobile devices, redefines mobile gaming as a full-fledged digital battlefield by translating a console-grade experience onto data-enabled handsets.
Fundamentally, Travel Saga takes users on quick virtual journeys against recognizable international landscapes. In a dynamic, ever-evolving gaming environment, players are thrown into furious missions, fierce fights, and ever-expanding tales where talent, strategy, and endurance determine who rises through the ranks to become a true war hero.
In addition to the excitement of fighting, users are encouraged to go to various locations, take part in thrilling challenges, and participate in intense competition for in-app rewards like points and victory badges. With each encounter and accomplishment, the immersion increases with each level, maintaining momentum and excitement.
Flexible subscription plans with one-time or auto-renewal choices are available to subscribers for the service, which costs ₦100 per day and ₦250 per week. By dialing *70021#, customers can quickly subscribe and gain instant access to the action.
With Travel Saga, Glo reaffirms its dedication to innovation and high-end digital experiences, making top-notch gaming easily accessible to its customers. The game offers uninterrupted action, adventure, and competition, all smoothly supported by the Glo network.
SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.
SHELT
The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.
SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.
“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”
The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.
Meta Platforms, owner of Facebook, has appointed Dina Powell McCormick, a former adviser to President Donald Trump, as its new president and vice chairman, bolstering its leadership amid aggressive AI and infrastructure expansion.
Dina Powell McCormick
The announcement, made on Monday, positions Powell McCormick – who recently stepped down from Meta’s board after eight months – to guide overall strategy, including multi-billion-dollar investments in data centres and global partnerships.
A Goldman Sachs veteran with 16 years in senior roles and prior stints as deputy national security adviser under Trump and in the Bush administration, she brings deep finance and international ties to the role.
Meta CEO Mark Zuckerberg hailed her as “uniquely qualified” for the company’s next growth phase, while President Trump praised the move on Truth Social as a “fantastic choice”.
The hire signals Meta’s efforts to strengthen White House relations, following recent dinners with Trump and U.S. investment pledges worth hundreds of billions
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