Telecom
ANALYSIS: SIMs/NINs Directive: Time to Rescue Telecoms Industry
By Vanguard Newspaper
The directive last week by the Ministry of Communications and Digital Economy that the National Identity Number, NIN, has become mandatory for a subscriber to carry a mobile phone is not only a slap on the faces of Nigerians already going through very troubled times but a plain manifestation that arbitrariness is being elevated to the dizzy heights of national policy.
Operators have been given only two weeks to comply and ensure that over 190m subscribers on their networks are properly registered. Or your operating license withdrawn.
We view this as a death sentence for the telecommunications industry, and some experts cautioned last week that a reversal of industry fortunes has been set afoot by an obnoxious official proclamation.
One operator moaned that the regulator wants to wipe out at least more than half of the subscriber base of the industry.
We agree that times are desperate in Nigeria, very desperate. Whole mass of students are spirited away from school and they reappear after a whole week in the den of criminals. Road travel has become a nightmare for the ordinary and the mighty ones. Bandits have taken over the roads and the farms.
Quite unfortunately even for the rich, air travel is beyond the reach of those who used to fly except the hedonists who steal the people’s money for plain pleasure.
According to figures from the National Population Commission, NPC, very bizarre decisions are being taken to rubbish the collective intelligence of a nation and expose the citizenry to ridicule before the international community.
So, using failure in security as pressure point, the ministry under the grip of Dr. Isa Pantami has given a directive capable of destroying the entire communications industry except common sense prevails.
The December 15, 2020, statement signed by Public Affairs Director, Dr. Ikechuckwu Adinde, which affirmed earlier directive for operators to totally suspend registration of new SIMs, stated among others: “Operators to require all their subscribers to provide valid National Identification Number, NIN, to update SIM registration records; The submission of NIN by subscribers to take place within two weeks (from today, December 16, 2020 and end by December 30, 2020).
After the deadline, all SIMs without NINs are to be blocked from the networks.” While conceding the pervasive security challenges, there has been outrage across the land; understandably, by subscribers who feel that apart from the suffering that has worsened more because of COVID-19, a major inconvenience is being added to their burden.
Recall that the country’s economy has gone into recession again and is not expected to recover until late 2021, a development that is forcing more Nigerians to fall into the poverty pit.
Vanguard immediately reached out to a powerful industry source to ask if the directive could be executed in two weeks. The answer was an emphatic NO. We also reached out to a source in the regulatory institution. Is this what should have been done? The answer again was NO. Let’s try to unwrap the intricacies of the unfolding story.
The SIM Card registration regime started in 2011. The exercise was carried out simultaneously by licensed agents of the NCC and the mobile operators. NCC was to warehouse the data. An understanding at the time was that, because of the sensitive nature of personal data, all data will be handed over to the National Identity Management Commission, NIMC, whose responsibility it is to manage the National Identity Database.
Till date the progress recorded in that area opens windows to speculations and recriminations. It is interesting to point out here that NIMC was established in 2007. In all the years of existence, the organisation has succeeded in registering only 43.6m! So what magic wand will it wave to accomplish the act in two weeks?
According to figures gleaned from the NCC website, there were 207,954,737 subscribers on the four mobile networks of MTN, Airtel, GLO and 9Mobile by October 2020. An industry source told Vanguard last week that of this figure, about 120m are unique subscribers, discounting double registration of mobile numbers, while the rest could be used in personal internet modems, sectors like banking, vehicle tracking and other sectors where mobile communications have become very handy. There has to be a way to capture these numbers and this cannot be enforced overnight.
Matching the 120m subscriber figure with their NINs is a nightmare which will rubbish the two-week window. For the journey to start at all, all the companies being licensed by NIMC, one expert explained, will have to source for their equipment and get them certified by NIMC before procurement and purchases can take place. To make any meaningful impact immediately, the industry may need at least 250,000 of those machines which are not manufactured here.
Moreover, the NIMC machines are not what are easily sourced in the open market. They are called the 442 machines because they can take four fingers at a go and take the remaining two fingers once. They are more robust than the SIM Card registration machines which can take only two fingers at a time.
The source told Vanguard that this is a logistics nightmare that can hardly be afforded by some of the companies being recruited by NIMC at the moment.
Industry observers are of the opinion that the President Muhammadu Buhari and the National Assembly should put a leash on the minister before he totally destroys the telecommunications industry.
In attendance at the meeting that had to do purely with the regulation of the industry were the CEOs of NCC, the National Information Development Agency, NITDA, and NIMC.
At least one operator told Vanguard they were never at the meeting; instead the minister is taking all the decisions which he is shoving down their throat, thus increasing the fear that the regulator is increasingly losing direction and hold on the industry.
Strains of helplessness are already showing. “We don’t know why the Executive Vice Chairman, EVC, is unable to call some meetings. We are not able to sit down to negotiate on anything,” the source lamented.
Those who fear the directive may become a dangerous super spreader of the COVID-19 pandemic may have been proven right when, last week, somewhere in Abuja, an eye witness told Vanguard that some youths who had gathered for two days at one registration spot, suddenly started demonstrating on noticing the near futility of the exercise and how some advantaged personalities were bending all the rules to favour a few.
The desperation to register will obviously rubbish the PTF recommendation on social distancing in a season of pandemic. Meanwhile, more trouble looms for the industry.
A knowledgeable industry source told Vanguard that, if not properly managed, the directive could destroy half the base of the industry, stymie revenue and investment, and lead to massive job losses.
But all these could pale into insignificance if the minister ever executes his growing threats that “violations of this directive will be met by stiff sanctions, including the possibility of withdrawal of operating license.”
This is hardly the way to speak to organisations that have invested heavily in your economy.
Association of Telecommunications Companies of Nigeria (ATCON), umbrella organization for all telecommunications and ICT companies operating in Nigeria, has warned that telecom networks in the country are under threat from infrastructure attacks and vandalism.
Tony Emoekpere, president, ATCON, who stated this during an interview with Channels Television, has called for stronger protection of communication infrastructure nationwide.
He also urged Nigerians to treat telecom assets as critical to national development.
Emoekpere said operators in the telecommunications sector are not indifferent to the quality of service delivered to consumers, noting that industry stakeholders are already working closely with regulators, including the Nigerian Communications Commission (NCC), to tackle persistent challenges affecting network performance.
Emoekpere stressed that many of these challenges are beyond the direct control of operators and require stronger public cooperation in protecting telecom infrastructure.
He added that infrastructure destruction remains one of the biggest threats to service quality and network stability in Nigeria.
According to him, telecom assets should be regarded as essential national infrastructure that must be safeguarded by all citizens.
He said, “We’re here complaining about poor service, but when we see people vandalising infrastructure, we don’t complain; when we see people cutting cables, we don’t report.”
He further urged Nigerians to be more proactive in reporting acts of vandalism to the appropriate authorities.
Emoekpere warned that continued damage to telecom facilities will only worsen the quality of service experienced by consumers across the country.
He called for stronger awareness campaigns to educate the public on the importance of protecting communication infrastructure.
He also emphasized that improving service delivery requires shared responsibility between operators, regulators, and citizens.
He appealed for collective action to safeguard telecom infrastructure, noting that its protection is key to improving connectivity and driving national development
National Identity Management Commission (NIMC) has introduced new digital customer support channels, including WhatsApp and live chat services, to improve accessibility and service delivery for Nigerians and legal residents seeking assistance with National Identification Number (NIN) related issues.
NIMC
NIMC disclosed this in a statement, saying the initiative forms part of its ongoing digital transformation and customer service reforms.
According to the commission, the new support channels include a live chat feature on its official website and an official WhatsApp platform designed to provide faster and more convenient access to customer support services.
Members of the public can now access support through the Live Chat feature on the NIMC website via www.nimc.gov.ng and the official WhatsApp support line: +234 701 566 6971.
The commission said the initiative aligns with efforts to improve public sector efficiency and enhance access to government services through technology-driven solutions.
NIMC noted that the new platforms would enable users to receive prompt responses to enquiries, real-time guidance, and improved customer interaction without necessarily visiting physical offices.
The commission said the move reflects its commitment to service innovation, citizen-centred engagement, and efficient identity management service delivery.
Under the leadership of Director-General and Chief Executive Officer, Engr. Abisoye Coker-Odusote, NIMC said it had continued implementing reforms and digital solutions aimed at expanding access, strengthening public trust, and improving service delivery.
The commission encouraged Nigerians and legal residents to utilise the official platforms for verified information, assistance, and updates on NIN services and related identity management matters.
It also advised members of the public to remain vigilant and engage only through official communication channels to avoid fraud, scams, and misinformation.
The statement was signed by Kayode Adegoke, Head of Corporate Communications Unit, NIMC.
As families across the world celebrate Mother’s Day, QNET, a global lifestyle and wellness-focused direct selling company, honours mothers as the everyday force behind healthier homes, stronger families, and more resilient communities. From managing households and supporting family wellbeing to balancing careers and personal responsibilities, mothers play a central role in sustaining daily life. Yet, amid these responsibilities, their own wellness is often overlooked.
In today’s fast-paced environment, the demands of modern living continue to take a toll on human energy and well-being. Alarmingly, recent surveys indicate that 75% of Nigerian employees experience work-related stress, with 60% reporting persistent feelings of overwhelm.
These pressures are often compounded by economic realities that require many individuals to juggle multiple responsibilities or income streams. For women, particularly mothers, this burden is even greater. Beyond professional demands, they often take on the primary role of managing household well-being, childcare, and daily routines.
This continuous cycle of responsibility leaves little time for rest, recovery, or intentional self-care, increasing the risk of long-term physical and mental strain.
At the same time, access to basic wellness essentials remains a challenge. According to data from the WHO and UNICEF Joint Monitoring Programme, 28% of Nigerians lack access to basic drinking water, approximately 75% lack basic sanitation, two-thirds do not live in premises with a handwashing facility that includes soap and water, while 20% practice open defecation.
In many homes, ensuring safe water and overall family health largely falls to mothers, further reinforcing their central role in household well-being. This reality highlights the importance of recognising and celebrating mothers who consistently take on this responsibility, often placing the needs of their families above their own.
Commenting on the significance of the global observance, Ayokunmi Solesi, General Manager for QNET Nigeria, said, “Mothers are the backbone of many households. They give their time, energy, and care so consistently that their own well-being can sometimes take a back seat. Mother’s Day is an important reminder that supporting mothers’ health and wellness is not just a personal priority, but a family and societal one.”
He added that this perspective aligns with QNET’s 2026 global campaign, “Energised, Every Day,” which focuses on practical solutions that support everyday living. “When mothers are well-supported and energised, it positively impacts the entire household. Wellness should be part of daily life.”
As conversations around health continue to evolve, there is a growing shift towards preventive and lifestyle-based wellness – simple, consistent actions that support long-term vitality. This includes prioritising proper nutrition, hydration, rest, and balance as part of everyday routines, particularly for individuals managing demanding schedules.
Supporting this approach, QNET offers a range of products designed to fit seamlessly into daily life. Its nutritional supplement, EDG3 Plus, provides essential nutrients that contribute to daily vitality and help individuals maintain energy levels throughout busy days.
Recognising the importance of safe hydration in overall health, the HomePure Nova helps improve the quality of drinking water at home, supporting healthier households and reducing exposure to common water impurities.
In many Nigerian homes, where women play a key role in managing family health, access to cleaner water remains an essential part of everyday wellbeing.
Complementing this is the Amezcua Bio Disc 3, part of QNET’s wellness range, designed to support overall wellbeing across different aspects of daily life. Its versatile use within the home – from supporting food preservation to enhancing water quality and contributing to a more balanced living environment – makes it a practical wellness companion for families, particularly mothers managing multiple household needs.
As Mother’s Day is observed this year, QNET encourages families and communities to not only celebrate mothers but also to actively support their wellbeing. By creating healthier homes and encouraging better daily habits, the company reinforces its belief that true wellness begins with everyday choices and with those who hold the family together.
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