Telecom
Olubadan of Ibadan Backs Clamour for Telecom Infrastructure Protection
The advocacy for telecom infrastructure protection across the country by the Nigerian Communications Commission, (NCC) has received royal blessings and support of the Olubadan of Ibadan, Oba Lekan Balogun, who has urged every citizen in Nigerian to take responsibility for the protection of telecom facilities for mutual benefit of all.
L-R: Mr. Kunle Olorundare,, Principal Manager, Technical Standard and Network Integrity, Nigerian Communications Commission (NCC); Ms. Mistura Aruna, Head, Consumer Information and Education, NCC; Chief, Ademola Odunade, the Ayingun Olubadan of Ibadanland; Prof Adewolu Akande, Chairman, Board of Commissioners, NCC; Mr. Efosa Idehen, Director, Consumer Affairs Bureau, NCC and Mr. Akanbi Akinwale, Principal Manager, Ibadan Zonal Office NCC, during the 3rd Village Square Dialogue with telecom consumers held in Ibadan recently.
The monarch, who spoke through the Ayingun Olubadan of Ibadanland, Chief Ademola Odunade, at the Village Square Dialogue (VSD) of NCC at the Mapo Hall, Ibadan recently, advised the Nigerian public “to support NCC to achieve its objectives of protecting telecoms consumer because this should be seen as a collective responsibility.”
The event, which was presided over by the Chairman of the Board of the NCC, Prof. Adeolu Akande, was designed to discuss one of the most important issues affecting the operations of the telecom industry – the protection of telecoms infrastructure to guarantee improved quality of service for benefits of businesses and the consumers.
Akande, in his address to guests at the forum that witnessed large turnout of traditional rulers, representatives of telecom operators and consumers, asked the consumers and other stakeholders to join hands in protecting telecoms infrastructure in their communities to ensure sustained connectivity.
Akande said the objective of the consumer engagement was “to explore how we can all protect telecom infrastructure to continue to provide us with life-supporting services and we are happy to bring this programme to Oyo State to really sensitise telecom consumers and other critical stakeholders in this regard.”
Prof. Akande noted that without telecom infrastructure, it will be difficult to communicate with family and friends over long distances while conducting banking, insurance, or access government services, education, entertainment and other essentials of life.
“This means that telecom infrastructure is important, and we must all ensure that we guard and protect this Critical National Infrastructure,” Akande said.
He also listed such destabilising situations in the telecom sector to include the negative attitudes and actions of hostile communities; theft of diesel, batteries and power generators from base stations; digging up and cutting of fibre optic cables; sealing/locking up of Base Transceiver Station (BTS) sites and other disruptive activities which must be tackled decisively.
Efosa Idehen, director, Consumer Affairs Bureau of NCC, who commended the consumers from the Ibadan axis for turning out in numbers, pledged the Commission’s commitment towards the care of the consumers. Idehen stated that NCC has the responsibility to protect, inform and educate the million of telecom consumers in the country.
“Therefore, part of activities to deliver on this mandate is this type of programme holding in Ibadan today. We value your feedback on all kinds of services you receive in the telecoms sector but most importantly, we implore you to join hands in protecting telecom infrastructure in your areas,” he said.
Idehen advised members of the public to report any suspected cases of threats to telecoms infrastructure to law enforcement agents in their areas for necessary interventions. He reminded them that they can call toll-free numbers 112 in cases of emergencies or 622 to report complaints bordering on telecommunications services to the NCC.
The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.
The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.
The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.
NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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