Connect with us

General News

Onedokita Simplifies Data Access, Transaction in Nigeria Health System- Folukoya

Published

on

Daniel Folukoya, founder & CEO of OneDokita Healthcare Limited
Kindly share this post

An attempt to redefine Nigeria’s healthcare information management system and entrench seamless transactions is at the heart of Onedokita.com, Dr Daniel Folukoya, founder & CEO of OneDokita Healthcare Limited told Nigeria CommunicationsWeek.
Onedokita is a network of healthcare providers and the patients they provide the services to, with the patients as the hub and the providers as the spokes. It connects patients to providers via its front-end mobile app and providers inter-relate via its fluid, secure back-end web network.
Bred and raised in Lagos, Nigeria, he attended Kings’ College Lagos before moving to the United Kingdom for his medical training.
He graduated from the University of Cambridge with his Medical Sciences degree and completed his clinical training at the infamous Guy’s, King’s & St Thomas’ Hospital Trust in London.
Following that, he secured a prestigious Academic Training Programme in Sheffield Teaching Hospitals prior to working in Vascular Surgery at the Outer London North West Vascular & Interventional Centre, which he has done for the past 2 years.
He is passionate about healthcare delivery systems, improving workplace efficiency and empowering individuals to take ownership of their healthcare. He spoke to peter oluka.

The Name “Onedokia”
The name ‘Onedokita’ is culled from our vision which is ‘one’, a symbol of unity. It is wholistic; encompasses everything, every segment and strata of the society. So, we are bringing such vision to ensure the Nigerian healthcare system witnesses a different approach to service delivery. I grew up in Nigeria, trained in the West and back to the country with that vision to unite the Nigerian health system.
‘Dokita’ is an interesting cliché in the country. Even guests at the Medic West Africa conference were captivated by the name. Yorubas would come and say, ‘is that not Doctor’? Igbos would lay claim to the fact ‘Dokita’ is the right pronunciation of Doctor in their language. Hausas would also find a way to include it in their language. So, that is the idea- we are all together.
That is our motto: ‘we are better when we work together’. Onedokita entails that we need to unite in solving health issues in our country. We need to look beyond self or capital interest. Majority of the Nigerian population live in the rural areas. These are the people that need the services.

Nigerian Healthcare and Availability of Reliable Data
On the course of our research, the need for reliable data in the healthcare system actually informed the innovation- Onedokita. For instance, we may want to pick up cases for treatment like Diabetes; we know people in England have such cases at different levels, because statistics are there to assist your programme. But when we are looking at the Nigerian situation, digitally, there is very little data on that. What we actually is that there are data on HIV, malaria and tuberculoses (TB). But these illnesses come and kill quickly in terms of the worst case scenario. But what happens is that as you are treating HIV, malaria and TB, the life span of each person becomes longer, however the lifestyle diseases like hypertension, if you ask anybody about the data, we do not know.

Challenges Onedokita Tends to Solve
I was reading a post on LinkedIn with part of the quotes reading ‘a good person will also be beaten by a bad system, but a good system will always help a bad person to an extent’. There are many great doctors, nurses and auxiliary healthcare professionals, passionate about their jobs; they want to help the society.
But when the system is not working for them, everyone gets frustrated. It is not just about the patients, but all the providers in the system will benefit from Onedokita.com.
We are challenging ourselves to improve our system through better collaborations, shared information and workload. Onedokita will bring ease of life to practitioners by helping to schedule doctors’ workload
In Nigeria, by the time a doctor sees over 50 patients in a day; that is a very huge number and we are not taking cognizance of the quality of service rendered. By the time the 15th person enters the run the quality of services automatically reduces. As other patients are coming, the doctor would, probably, be concerned with making sure something is written on paper for such patients to ‘feel attended to’.
The doctors are actually making a lot of sacrifices. Some times, they feel agitated by the number of patients waiting for them, because he may not be aware that such number will be visiting that day.
Therefore, we can improve the system to care more for the patient at the same time, reducing the doctor’s workload. That way, we enhance the productivity and efficiency of the service providers and everyone benefits.

How Onedokita.com Works
The platform is structured like a hub and the providers as the spokes. It connects patients to providers via its front-end mobile app and providers inter-relate via its fluid, secure back-end web network.
The patient will be able to access the services via our mobile app; doctors, healthcare facilities, pharmaceutical centres; from that, booking appointment with the doctor, demand for drugs, book for scans, or perform all the healthcare transactions rather than making physical visitation to the hospital or other facilities before you can obtain services.
These are to make life easier for people and raise the productivity level of our healthcare practitioners. We are bringing in the telephone ‘advisory’ platform as well for Frequently Asked Questions, inquires or easier connection during emergencies.
For instance, few months ago I went mount-climbing at Cape Town. I had strains in my bone but I hadn’t time to visit the healthcare facility there, but I knew I needed an x-ray. So, if I was able to call a help line or chat, through that I could have booked for x-ray.
From that contact I would have known the slot and time I have been allocated to and it is added to my profile. If I have a personal or family doctor he can take that as reference information. We even have situation where medical reports are released immediately, it helps remove encumbrances in the system.

Information Management/Data Privacy
As the saying goes, health is wealth. The same way we guide our bank account is the same way our health records need to be safe-guided.
The only access-right to that health information is the authenticated user-right. You can add your doctor on your profile; thereby giving him access to your information.
You may decide to create a group and these are people you are permitting to access the information. How will this be helpful? Health tourism is huge in Nigeria. Instead of travelling to India or Germany to supply needed information you can stay here access the facility, sharing email with them on your experiences before embarking on the journey.

Internet Connectivity and Ease Access to Data 
From the front end, the mobile app, which is the interface used by the patient, we profile it for a pre-test; in that way you test-run the process. And the kind of information feed-on the platform, it does not require much megabyte of data and it is hosted on secured service. That means the backend is secured.

Target Market: Private or Public Hospitals?
Our primary target market is the private health institutions. As our vision is ‘unity’, public health providers are taken care of under the government umbrella.
Though, we may not all agree that the public sector is united as should, but there is an oversight assessment.
The private healthcare providers are the ones we want to bring into the system. For instance, the country has this new national (health) ICT framework that applies primarily to government facilities, but the private sector does not have the policy guide. The realty: it has to be financially beneficial to all parties.

Subscription Plans/Download
The patient is key. When I mention patient I actually allude to everyone. A healthy man today could be ill the next few hours.
At the moment it is a free app, downloadable in Goole App Store, but not everybody would want to download, therefore we have the web version.
Meanwhile, we are making the platform available to the providers too. Our vision remains to unite all in the ecosystem by eliminating entry barrier. So, the pricing model is low cost to encourage as many people as possible.

Sustainability Plans
Our plan is, first, to have a robust application, tested and satisfactorily customer-induced, we will then begin to scale up.
The next thing is we want to educate people on some prevalent illnesses, most times, that are treatable but people are not usually aware. We want to open the app and involve organisations in that regard. There are so many health programmes going on; if we tap into that, we will get more people involved. As these are going on more, people will adopt the platform.

Verification of Healthcare Providers
The first thing we did was to approach the Lagos State Government to obtain the list of certified healthcare practitioners.
We are going to other States as well to validate the information we have. We also engage the practitioners on face-to-face discussions. We are also working with NAFDAC to ensure it is only the certified pharmaceutical outlets.
The essential thing is that every facility that wants to enlist on our platform, we visit them, verify and documents every piece of information.
Also, there is a robust feedback mechanism on our platform. Everyone is encouraged to leverage that too.
On our side, we are working on incentives to encourage people to share their healthcare experiences. It might not be that the practitioner is quack but the method of practice might augur well with the people.

How Prepared Is the Market to Embrace Onedokita?
We are optimistic about our positioning, because Nigeria is economically in recession, but technologically we are turning a corner reaching a threshold where will ‘burst’ and expand which will trigger a turnaround in the nation’s economy. Due to our optimism we are building relationships and trusts in the market.

Innovation Summit 2016: Onedokita’s Participation
We really feel grateful to the Emerging Media and partners, the organisers of the Summit for giving us opportunity to showcase our fresh approach to healthcare in Nigeria.
Innovation is not just about new medical device, but also involves new ways/approach to doing solving the same problem or something that has never been done.
The Summit is a big opportunity to present our new ideas with regards access, infrastructure, processes, clinical governance, etc.  

 

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

General News

PalmPay, Premier Cool to Reward 10,000 Nigerians with ₦100m in “10k for 10k Campaign”

Published

on

L-r: Femi Hanson, Head, Marketing & Comms, PalmPay Nigeria; Austyne Umeh, Head, Digital & IT Africa, PZ Cussons; Chika Nwosu, MD, PalmPay Nigeria; Oghale Elueni, MD, PZ Cussons Africa; Martha Kayode, Head of Marketing, PZ Cussons; Kowontan Habib, Head, Wallets & Wealth Business, PalmPay and Dedun Ezichi, Head of Category, Personal Hygiene, PZ Cussons at the launch of the Premier Cool 10k for 10k promo in Lagos
Kindly share this post

Premier Cool, Nigeria’s leading antibacterial cooling bar soap, has announced the launch of its nationwide consumer promotion, “10K for 10K”, in partnership with Palmpay, Nigeria’s leading digital bank.

This promo is designed to reward 10,000 Nigerians with ₦10,000, amounting to a total of ₦100 million in cash rewards paid instantly via PalmPay wallets. Running from January 12 to April 11, 2026, 111 winners will emerge daily throughout the three months.

Speaking on the campaign, the MD PZ Cussons Africa, Mr Oghale Elueni, said ‘At a time when financial pressure is real for many households, this promo is our way of easing the load and refreshing Nigerians, emotionally and financially, with a brand they already know and trust.

Participation is straightforward, and reward is instant on your PalmPay wallet

Consumers can take part in three easy steps:

  1. Buy a promo-coded pack of Premier Cool 110g (Ultimate or Black) and unwrap to reveal a unique code inside.
  2. Scan the QR code on the pack, which leads directly to the campaign microsite and the PalmPay app.
  3. Enter the unique code on PalmPay for an instant draw and a chance to win ₦10,000 instantly.

New PalmPay users participating in the campaign will also enjoy a welcome bonus of up to ₦5,550, further reinforcing PalmPay’s commitment to delivering practical value and smarter everyday banking.

Also speaking at the launch, Managing Director of PalmPay Nigeria, Chika Nwosu, noted that this campaign reflects PalmPay’s commitment to delivering real, everyday value to Nigerians. By partnering with a brand that families have trusted for decades, we are reinforcing our promise of smarter banking that supports daily living, saving, and financial growth.”

Rewarding Loyalty, the Premier Cool Way

Premier Cool understands the value of loyalty and believes freshness should come with real rewards. With the 10K for 10K Promo in partnership with PalmPay, Premier Cool reinforces its commitment to consumers through meaningful engagement, proving that staying fresh pays.

With decades of heritage under PZ Cussons, Premier Cool remains a symbol of reliability, family well-being, and consistent quality in Nigerian homes.

PalmPay is driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.


Kindly share this post
Continue Reading

General News

Firm Launches AI-powered Platform to Simplify New Tax Laws

Published

on

Kindly share this post

As Nigeria enters a new phase of tax administration, a locally developed technology platform, Kaanta AI, has been launched to help Nigerians have a better understanding of their tax obligations.

Kaanta AI is a WhatsApp-based, AI-powered tax assistant designed to provide simplified tax guidance to traders, small and medium-sized businesses, professionals, and individuals.

The platform arrives at a time when tax reforms and compliance requirements are becoming more prominent in public discourse.

Rather than relying on complex online portals or technical language, Founder and Chief Technology Officer, Oluwaferanmi Oladepo, at the launch of the innovation, explained that Kaanta AI operates entirely on WhatsApp, allowing users to ask tax-related questions, receive explanations, calculate taxes, and understand available reliefs using text, voice, or handwritten notes.

The service also supports local languages, including Yoruba, Igbo, Hausa, and Pidgin, expanding access beyond English-speaking users.

With the new tax law taking effect on January 1, 2026, analysts expect increased public confusion and misinformation. However, Oladepo assured Nigerians that Kaanta AI positions itself as a verification and guidance tool, offering instant responses to tax-related questions and concerns.

He described the platform as a response to a long-standing gap in tax education, sayin,: “Tax should not feel scary or confusing. Kaanta AI is built to help Nigerians understand what applies to them and make informed decisions, using clear and accessible language.”

According to the tech guru, in addition to basic explanations, the platform provides tax calculations and insights on tax reliefs, noting that the company also plans to introduce professional tax services, including filing support for small businesses and larger organisations. Kaanta AI operates a freemium model, with basic guidance available at no cost and advanced services offered through paid plans.

According to Tobiloba Olanipekun, Product and Growth Lead, the platform was designed around how Nigerians already communicate.

Olanipekun said: “WhatsApp is where people naturally ask questions and seek help. We wanted Kaanta AI to feel like a conversation, not a lecture. Anyone from a market trader to a young professional can ask questions freely and get clear answers.”

He added that the long-term goal is to improve tax education and compliance culture across the country, adding that: “With tax becoming part of everyday conversation in Nigeria, we aim to guide people with clarity rather than confusion.”

Kaanta AI is now available to users nationwide. As tax reforms take centre stage in 2026, the platform is expected to play a role in helping Nigerians navigate the changing tax landscape.

 


Kindly share this post
Continue Reading

General News

Why Nigeria’s New Tax Regime Will Fail Without Public Trust

Published

on

Kindly share this post

By Blaise Udunze

Millions of Nigerian citizens are watching with cautious anticipation as the federal government begins implementing its far-reaching 2026 tax reforms. This is to say that the official assurances that the new tax regime will be fairer, simpler, and more humane, as relished by the proponents of the reforms, are being listened to by both low-income workers, small business owners, professionals, and informal sector participants.

Why Nigeria's New Tax Regime Will Fail Without Public Trust

Tax

Still, behind the optimism is a familiar worry shaped by past experience that reminds us that taxation without accountability undermines both governance credibility and the legitimacy of the tax system, thereby making it hard to believe in.

For many Nigerians, the question is not whether taxes should be paid, but whether the state has earned the moral authority to demand them, judging by the lack of accountability over the years.

The Nigerian Tax Act and the Nigerian Tax Administration Act, two of the four pillars of the 2026 reforms, came into force on January 1, reshaping how individuals and businesses are taxed. According to proponents of the reforms, particularly the Chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, Dr. Taiwo Oyedele, the changes are deliberately pro-poor and pro-growth. Workers earning below N800,000 annually are exempted from personal income tax. Basic food items, healthcare, education, and public transportation have been removed from the VAT net. Small companies with turnovers of N100 million or less are exempt from corporate income tax, capital gains tax, and the new development levy. Multiple tax laws have been consolidated into a unified code to reduce duplication, confusion, and harassment.

On paper, these reforms acknowledge Nigeria’s economic distress and signal a genuine attempt to lighten the burden on the majority of citizens. However, Nigeria’s tax crisis has never been about tax rates alone.

Nigerians have lived through decades of taxation that did not translate into visible development, social welfare, or improved quality of life, as this has succinctly shown that it is fundamentally about trust. No matter how progressive, for this singular reason, Nigerians see the announcement of the reforms via a long memory of disappointment and failure, while Nigerians have increasingly become vocal in demanding accountability from government at all levels, and social media has played a powerful role in amplifying public scrutiny in recent years.

Images and videos of the alleged lavish lifestyles of public office holders and their families are alarming and circulate widely, reinforcing the perception that public funds are misused or siphoned for private gain. While not all such claims are verified, the damage lies in the perception itself since governance credibility suffers when citizens believe that those entrusted with public resources live far above the realities of the people they govern.

The Nigerian Constitution, while not explicitly mandating accountability in narrow terms, establishes in Section 14 that the security and welfare of the people shall be the primary purpose of government. The state is expected to manage the economy in a manner that ensures maximum welfare, freedom, and happiness of citizens on the basis of social justice and equality. The provisions made in Section 22 further empower the media and arm it to the teeth to hold the government accountable to the people and beyond constitutional provisions, Nigeria voluntarily signed up to global transparency initiatives such as the Extractive Industries Transparency Initiative, domesticated through the NEITI Act of 2007. Over the period, NEITI has helped improve disclosure in the extractive sector, as its mandate does not extend to tracking how revenues are spent, leaving a critical accountability gap.

This gap is most evident in the lived experience of Nigerian taxpayers. Intrinsically, the average Nigerian does not experience taxation as a collective investment in shared prosperity. Instead, taxation feels like an added burden layered on top of already crushing personal responsibilities. Nigerians generate their own electricity through generators, source water privately, pay for security, indirectly fund road maintenance through vehicle repairs, and bear healthcare and education costs out of pocket. When citizens pay taxes and still bear the full cost of survival, taxation begins to resemble organized extraction rather than civic contribution.

For instance, the stories of Mr. George and Mr. Kunle reflect this reality. Mr. George, is an earned salary worker who has personal income tax deducted monthly through PAYE. Meanwhile, George also pays for electricity, security, water, road repairs, and private schooling. What about Mr. Kunle, who is a small business owner and chooses not to pay taxes voluntarily with the belief that the government has failed to meet its obligations and other rights? Their frustration is widely shared. According to the IMF, only about 10 million Nigerians out of a labour force of 77 million are registered taxpayers. This low compliance is not a product of ignorance alone, but of a deeply broken social contract.

Over the years, successive governments have attempted to address low compliance through amnesty schemes such as the Voluntary Asset and Income Declaration Scheme. Though these initiatives temporarily expanded the tax base, their long-term impact remains questionable because compliance driven by fear of penalties or temporary incentives does not endure where trust is absent. In Nigeria, tax compliance is often compelled rather than voluntary, just as we are about to experience in this new regime, enforcement tends to replace persuasion. This approach may generate short-term revenue, but it weakens legitimacy and fuels resistance.

Academic studies on taxation and accountability in Nigeria reinforce this conclusion. While global literature suggests a strong relationship between government accountability and voluntary tax compliance, Nigeria’s experience has been distorted by weak institutions and limited political legitimacy. This should be noted by the policymakers that where citizens perceive government as unaccountable, coercion increases, collection costs rise, and evasion becomes normalized. Hence while, the result is a vicious cycle in which low trust breeds low compliance, prompting harsher enforcement that further erodes trust.

Other jurisdictions offer valuable lessons. For instance, today, a country like Sweden has one of the highest tax-to-GDP ratios in the world with remarkably high compliance rates, and this has been the norm despite imposing steep personal income taxes. The reason is simple, in the sense that transparency and visible benefits are not far-fetched. Citizens know how their taxes are spent and experience the returns through quality education, healthcare, social security, and public services. Taxation is viewed not as punishment but as a shared investment. In China, targeted tax deductions for healthcare and education similarly align taxation with social needs, reinforcing compliance through perceived fairness.

Nigeria’s challenge is not to replicate these systems mechanically, but to internalize their core principle that enables the people to comply willingly when they believe the system works and that everyone is treated fairly.

This principle is being tested anew by the recent controversy surrounding the Federal Inland Revenue Service’s (now branded as Nigeria Revenue Service) appointment of Xpress Payments Solutions Limited as a Treasury Single Account collecting agent. Though framed as a technical step toward modernizing digital tax infrastructure, the quiet nature of the appointment, coupled with limited public disclosure, has reignited fears of revenue capture and cartelization. Critics have drawn parallels with past private-sector dominance over state revenue systems, warning against concentrating sensitive national revenue functions in private hands without clear safeguards.

Former Vice President Atiku Abubakar’s reaction captured the broader public unease. He raised an alarm while warning against what he described as the nationalization of a revenue collection model that had previously raised serious transparency concerns and the Nigeria Revenue Service (NRS) has insisted that Xpress Payments is merely an additional option and not an exclusive gatekeeper, the controversy highlights a deeper issue, which authenticates the fact that in a climate of low trust, silence, and lack of clarity, suspicion. Even well-intentioned reforms can falter if citizens feel excluded from the process.

With broader concerns about governance, accountability, and democratic integrity in society, this moment coincides with it. Even the recent calls by leaders such as Rotimi Amaechi and civil society organizations like ActionAid Nigeria underscore the growing demand for responsible, transparent and people-oriented leadership as being raised from different quarters. Governance indices consistently rank Nigeria poorly on accountability, while poverty, unemployment and insecurity remain widespread. That is what, in such a context, asking citizens to trust the tax system without first restoring confidence in governance is unrealistic and unattainable.

At the core of the debate lies a fundamental moral question: when does a government have the right to tax its citizens? Taxation is not charity and it is not magic. It is a contract. Citizens surrender a portion of their income so the state can provide security, infrastructure, justice, and essential services that individuals cannot efficiently provide on their own. When this exchange functions, taxation feels legitimate. When it fails, taxation feels coercive.

No doubt, legally, the Nigerian state retains the power to tax, but morally, legitimacy depends on performance. Security is foundational. Infrastructure enables productivity. The government must understand that healthcare and education protect human capital, while transparency ensures fairness. And, when these pillars are weak, taxation loses its ethical grounding. All that Nigerians demand is not perfection; they demand evidence that their sacrifices matter.

As the implementation of the new tax reforms takes root, Nigeria stands at a defining moment. The reforms offer an opportunity to reset the social contract around taxation, broaden the tax base, and reduce dependence on dwindling oil revenues. But the point being flagged is that reform without accountability will only reproduce old failures in new forms. To buttress this further, taxation without accountability, as being practiced in the past, will invariably undermine governance credibility and erode the legitimacy of the tax system.

And, as the scripture says, you cannot put “old wine in a new wineskin.” Failure to adhere to this instruction will lead to combustion. Yesterday’s methods or mindsets on taxation will rupture new strategies, which cannot thrive or survive because of a lack of accountability.

If the government is serious about improving voluntary compliance, it must go beyond policy announcements. Hence, must demonstrate transparent use of tax revenues, strengthen oversight institutions, limit monopolistic control over revenue collection, and communicate clearly and consistently with citizens. Most importantly, it must deliver tangible improvements in the daily lives of all Nigerians.

When citizens see roads fixed, hospitals working, schools improving, and security strengthened, compliance will follow. Voluntary tax compliance is not an act of generosity; it is a rational response to trust. Fix the system, restore confidence, and Nigerians will pay, not because they are forced, but because the contract finally makes sense.

Blaise, a journalist and PR professional, writes from Lagos and can be reached via: [email protected]


Kindly share this post
Continue Reading

Trending