E-Business
Overcoming Technical & Infrastructural Challenges For Mobile Research in Africa

Africa is indeed rising but this has not always been the case.On the 13th of May 2000, an international current affairs magazine, The Economist, had on its cover page a portrait of the African continent, within it was the image of an armed guerrilla fighter; its caption read: “The Hopeless Continent”.
Within the pages of that edition, the prognosis on Africa encapsulated the prevailing beliefs held by the majority of those living outside African borders, and by those that considered themselves ‘trapped’ within it. Africa – a starving, poor, disease ridden, fractured, war-torn, corrupt, dying mass of humanity … a former UK Prime Minister, Tony Blair, had described Africa as a “scar on the conscience of the world”.
Fast forward a decade; December 3rd 2011, The Economist magazine caused quite a stir when it came out with a cover titled ‘Africa Rising’ together with an illustration of a boy flying a rainbow-coloured kite the shape of the continent.
Within its pages the magazine paints a scenario of dynamism, resilient entrepreneurial activity, fledging…yet growing economies, nascent…yet stabilizing democracies, a population getting healthier and more educated, an expanding middle class signifying a potential to even out the distribution of wealth.
An Africa, that is “getting its act together”. 54 countries of different ethnicity, culture, language and different levels of development, home to 1.1bn people, the second fastest growing regional economy (second to Asia) and home to more than half of the world’s fastest growing economies.
But not without its challenges, Grand Challenges I must admit.
These include technical and infrastructure challenges in area like education, access to water, energy, healthcare, financial inclusion, public safety and transport and agriculture.
The combination of an Africa Rising and one that still has to overcome challenges represents a significant opportunity for mobile research in African.
In January 2014, Industry Solutions Program Director Mark Walker, IDC Middle East, Africa, and Turkey offered pieces of advice to any company that wants to play in the African IT, especially mobile ecosystem thus, “Strong GDP growth and high ICT spending levels makes Africa an attractive investment destination in 2014, but as users are becoming more sophisticated and demanding, suppliers need to be more focused and resilient in the year ahead.
Despite a number of constraints, African IT departments have been and will continue to be fairly innovative in their approach to newer technologies.
ICT infrastructure development across the continent will accelerate in 2014, as collaboration between private and public improves, demand for access grows, and competition intensifies.”
Why Africa and Mobile Research?
i. Mobile subscriptions in sub-Saharan Africa, alone, are forecasted to exceed 635 million by the end of this year (2014) and predicted to rise to around 930 million by the end of 2019.
A survey conducted by Ericsson supported this submission thus: “Total mobile subscriptions in sub-Saharan Africa stood at about 70% at the end of 2013, compared to about 92% globally, and digital technology is “fast becoming a part of everyday life” in the region.
ii. In the first quarter of 2014, Nigeria and South Africa were still the leading sub-Saharan countries in terms of mobile subscription numbers, followed by Kenya, the Democratic Republic of Congo and Ghana.
The survey said. “In terms of net additions per country, Nigeria leads, followed by the Democratic Republic of Congo, Uganda and Ghana.”
The increase in the number of mobile subscribers has fuelled increases in mobile internet use in Africa and {we are considered to be at the cusp of a mobile internet revolution}.
Ericsson: “The region’s mobile data traffic is predicted to grow around 20 times between the end of 2013 and the end of 2019. Globally, mobile data traffic will grow 10-fold during the same period.
iii. Predictions are that mobile internet use in Africa will increase twenty fold in the next five years … {this is double the estimated growth rate in the rest of the world}.
iv. Lower Priced Devices (in particular smartphones and tablets less than $100), increase investment in network infrastructure, and increase availability of spectrum for mobile broadband, are among the factors that will drive this growth.
v. Mobile Subscription statistics: Ericsson reports: In 2013, 99% of subscriptions in Nigeria were prepaid, as were 98% in Kenya and 83% in South Africa, which the survey said are amongst the “top mobile markets in the region in terms of mobile subscriptions”.
Other countries in the region “follow largely the same trend”. (Source: ERICSSON MOBILITY REPORT APPENDIX http://www.ericsson.com/res/docs/2014/emr-june2014-regional-appendices-ssa.pdf)
vi. One report that highlights this potential predicts that the Internet can contribute up to 300 billion United States dollars to Africa’s GDP by 2025; and this is from an estimated 18 billion in 2013.
This translates directly to opportunities to generate income, to create wealth, to create jobs, new business opportunities, economic expansion, etcetera.
vii. The very opportunities African governments are looking for and need to transform their economies and the economic lives of their populations.
viii. Bridging The Gap Of Limitations From Insufficient Network Coverage And Connectivity
The sing song among the region mobile operators is that the death of necessary infrastructure to operate optimally has formed the subterfuge for poor service delivery.
Some equipment vendors and managed service operators have revealed strategies to overcome the shortcomings giving hope to new entrants in the market.
Some of the strategies include:
– Full passive and active maintenance sharing of cell sites / towers.
{All operators need towers and it is not cost effective to have towers built next door to one another and pass cost to consumers as it were, networks must go beyond passive sharing of towers and power at the towers to active sharing of both the physical and electronic components of the cell sites including radio, antenna etc. and bring down operating cost.
When three operators do this, their cost will come to a third each}.
– With collocation strategy come improved operational availability of individual sites: the length of time the site is able to provide voice and data services to customers, how the sites can be kept running for much longer and faulty components replaced or repaired much faster; all these can aggregate benefits for operators and its subscribers.
– Mark Zuckerberg, Facebook Chief Executive believes that when everyone is on the Internet all of our businesses and economies will be better and FB launched its Internet.org project last year to connect billions of people without Internet access in places such as Africa and Asia by working with phone operators.
Understanding What Optimal Mobile Research Design For Africa Should Include:
o African mobile market has always had a huge purchasing potential and can build a strong affinity for value-driven products only if Original Equipment Manufacturers (OEMs) vendors understand the peculiar needs of the African market space. Products must be tailored to meet Africa’s unique infrastructural challenges and consumer behaviours.
o Power challenges must be factored in and the fairly nascent infrastructural development across the continent in the design of mobile products.
o Many of the continent mobile network service providers have infrastructure that struggle to deliver quality voice connections across a wide range resulting to the advent of dual-SIM mobile products by discerning providers.
o Telecommunications infrastructures for landline services are underdeveloped and overburdened and cannot meet Africa’s overwhelming need for voice connections hence the dual-SIM philosophy.
o The product offering must incorporate affordability, aspiration and originality to deliver value to price conscious African consumers the low-end mobile.
o Quite important, the new wave dimensions being introduced into the market requires special skills.
For instance, cloud computing: Vendors or OEMS should endeavour to transfer the requisite knowledge for optimal harnessing of the analytics and for growth.
o Therefore, mobile research techniques require skills that must be transferred or shared for the benefit of the OEMs, the researchers and the end-users.
Africa has made giant strides in the past decades in telecommunications and seek Mobile giants partnership in the rise from the ashes.
Africa is now one of the world’s fastest growing economies averaging an annual growth rate of more than five percent with a growing middle class that craves premium smart phone experience.- the low and middle end mobile devices very ideal.
Security Challenges In Protecting Mobile Research Assets – Men, Material, Machine In Africa:
Running the network on a day-to-day basis involves facing stakeholders such as communities, touts etc and managing their expectations can be challenging.
– There are lots of people in the value chain that must be partnered with to help maintain the correct engagement with customers.
Local communities can be used to help make sure local customs are understood and respected, support communities where possible and generally be seen as a friendly face in those communities and a part of the solution, not a part of the problem.
Engage with the communities so that they understand what the operators are trying to achieve and find a way to work with them for the mutual benefit of all parties.
On the 2nd of September 2014 African leaders during the 455th African Union Peace and Security Council (AUPSC) mull special fund to fight terrorism.
Poor energy supply inducing economic crisis and literal death of night economy: Inadequate energy supply from central grid in the continent force industrialist/entrepreneur to provide their own energy at extra cost to live and to produce goods and services – leading from low profit, to loss and even premature closure of businesses.
Various Countries of the continent in the spirit of Rising Africa are awake to the challenge – Recently, South African Energy Minister, Tina Joemat-Pettersson unfolded plans to address weaknesses in the process of commissioning renewable-power projects, seeking to cut the use of coal for electricity and building Africa’s two largest coal-fired power plants.
On the 3rd of September 2014, the Federal Government of Nigeria ratified a Thirty-Year National Integrated Infrastructure Master Plan (NIIMP) that would cost $3.05 trillion to execute.
The plan will among other things address the lack of linkages in the infrastructure sector including energy, transport, housing, water and ICT.
National Agency For Food and Drug Administration and Control (NAFDAC) in Safeguarding the Health of the Nigerian Nation launched Mobile Authentication Service (MAS) for checking quality of Drugs, Putting the power of detecting counterfeit medicine in the hands of the CONSUMERS … How to use ‘MAS’…. Scratch Card to reveal PIN Text PIN to any of the Numbers on the product, Wait for an SMS response before you pay/use the medicine.
Above all, it is a transformation time. However,
Technical Knowledge Gap: Maintaining Well Trained, Motivated And Properly Equipped Staff
– The African continent is blessed with abundant human and natural resources; however the dramatic advancement of technology over the past five years has resulted in a gap in IT competencies and skills availability in the continent.
At a recent gathering of experts in San Francisco, United States, for the 2014 Oracle World, a global ICT event, which brings the technology community together, African governments were again urged to create an enabling environment that would encourage growth of ICT skills.
– Ability to maintain a staff strength that is well trained, motivated and properly equipped to do the key jobs in ICT and mobile research industry is a key challenge in Africa.
Today our stock of graduates is still highly skewed towards the humanities and social sciences, while the share of our students in science, technology, engineering and mathematics (STEM) averages less than 25 per cent}.
African young generation must be equipped with the modern skills and knowledge they need to find African solutions to Africa’s challenges.
African Universities must produce home-grown excellence that bridge the gap between what is being taught in universities and the realities of the market place.
Africa’s new partners in this regard – such as Brazil, China, India and Korea can play important role in building human capital in Africa.
The continent needed to build a roadmap for skills development in ICT then much of the work will be done by people on the ground that are trained and motivated to work safely and effectively.
Organisations must have ready access to people capable of sitting up and maintaining systems and develop ability for adequate Talent management.
Slok mobile phone had been built to be sold in Nigeria and across Africa by Slok Group – a utility phone focusing the lowest end of the mobile phone market that represents larger proportion of the Africa population.
Being paper presented by Kanu iroegbu at inaugural mobile research marketing world conference (MRMW) 2014 held in South Africa recently. http://mrmw.net/speakers-capetown2014
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
E-Business
Nigeria Police Arrest Okitipi, Nigerian Allegedly Linked to Microsoft 365 Hack

Okitipi Samuel, a Nigerian man, has been taken into custody by the Nigeria Police Force for his alleged role in a global cyberattack on Microsoft 365 users.

Benjamin Hundeyin, Force public relations officer, disclosed this on Thursday in Abuja while briefing journalists on the outcome of investigations carried out by the National Cybercrime Centre of the Nigeria Police Force.
Hundeyin said the centre, under the leadership of Ifeanyi Uche, its director and Commissioner of Police, commenced investigations in collaboration with Microsoft, the Federal Bureau of Investigation, the United States Secret Service, and the United Kingdom’s National Crime Agency.
According to him, investigations revealed that a phishing toolkit known as “Raccoon 0365” was used to create fake Microsoft login portals to harvest user credentials and unlawfully access email accounts belonging to corporate organisations, financial institutions, and educational institutions in several countries.
“This investigation commenced following credible intelligence received from Microsoft USA through the FBI, indicating that a malicious phishing toolkit known as Raccoon0365 was being used to create fake Microsoft login portals, harvest user credentials, and unlawfully access the email accounts of corporate organisations, financial institutions, and educational establishments,” Hundeyin said.
He added that between January and September 2025, several reports of unauthorised access to Microsoft 365 accounts were traced to phishing emails designed to mimic legitimate Microsoft login pages, enabling business email compromise, internal phishing, data breaches, and other cyber-enabled fraud.
Hundeyin said digital forensic analysis and cryptocurrency tracing identified wallets connected to the illegal operation.
He noted that operatives were deployed to Lagos and Edo states, leading to the arrest of three suspects identified as Joshua, James, and Okitipi Samuel between September 20 and October 4, 2025.
“Following extensive digital forensic and technical intelligence analysis, the centre conducted cryptocurrency tracing that identified suspicious wallets connected to cash-out schemes.
“Acting on actionable intelligence, operational teams were deployed to Lagos and Edo states, resulting in the arrest of Joshua, James, and Okitipi Samuel. Searches at their residences led to the recovery of mobile devices, laptops, and other digital exhibits linked to the fraudulent scheme,” he said.
Hundeyin identified Okitipi Samuel, also known as “0365” and Moses Felix as the principal suspect and developer of the phishing infrastructure.
He added that investigations confirmed Samuel unlawfully used the email details of one of the arrested individuals without consent to register some of the accounts used in the operation.
The police spokesperson said further investigations revealed that the identities of Joshua and James were used without their consent.
“There was no evidence linking them to the creation or operation of the phishing scheme. They were victims of identity theft,” Hundeyin said.
He said a prima facie case had been established against Samuel for identity theft, unlawful access to computer systems, creation and distribution of malicious software, unauthorised interference with network data, and aiding and abetting fraud.
Hundeyin added that the suspect would be charged under relevant provisions of the Cybercrimes (Prohibition, Prevention, etc.) Act, 2024.
He said the suspect would be prosecuted in Nigeria, noting that the country has the capacity to enforce its cybercrime laws, although extradition could be considered if formally requested through due process.
Hundeyin assured Nigerians that the police, under the leadership of Kayode Egbetokun, inspector-general of Police, would continue to protect the country’s digital ecosystem and urged citizens to practise good cyber hygiene by being cautious when clicking links and sharing personal information online.
Speaking separately, Ifeanyi Uche, director of the National Cybercrime Centre, urged Nigerians to exercise caution online.
Uche advised members of the public to avoid clicking on links from unknown or unexpected sources, noting that such links often contain malware or phishing tools designed to compromise devices and personal data.
He warned that indiscriminate clicking of links or responding to unsolicited emails could lead to unauthorised access to personal and corporate accounts, urging citizens to “wash their cyber hands” by verifying sources before taking action online.
E-Business
Nigeria Takes the Lead in the Global WSIS+20 Digital Agenda

Nigeria has unveiled a comprehensive, multi-pronged strategy designed to localise WSIS+20 commitments. This roadmap accelerates national transformation by prioritising robust infrastructure, transparent internet governance, and advanced cybersecurity through deep stakeholder collaboration.

Unveiled in New York at the Nigerian high-level side event titled “Re-Imagining Digital Cooperation for Sustainable Development: From WSIS+20 Vision to Local Action,” the strategy cements Nigeria’s position as a primary architect of the world’s digital future.
Speaking at the event, the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa, CCIE represented by Director, Corporate Planning and Strategy, Dr. Dimie Shively Wariowei said Nigeria’s approach is deliberately aligned with the four core activity areas identified under the ongoing WSIS+20 review process.
According to him, the focus areas provide a practical framework for translating global digital commitments into measurable national outcomes, ensuring that international resolutions drive inclusive growth and sustainable digital development at the country level.
Inuwa identified digital infrastructure as the foundation of effective localisation, noting persistent challenges in extending connectivity to underserved and remote communities. Beyond infrastructure gaps, he highlighted affordability constraints and digital literacy deficits, stressing that addressing these issues remains central to Nigeria’s digital inclusion drive.
He explained that government alone cannot shoulder the burden of nationwide digital infrastructure deployment, given Nigeria’s vast geographical spread, hence the adoption of collaborative Public-Private Partnership (PPP) models. He disclosed that Nigeria, in collaboration with the World Bank, is implementing a major fibre-optic project spanning about 90,000 kilometres nationwide to boost connectivity.
The NITDA DG also revealed that the current National Broadband Plan, which has guided broadband expansion in recent years, is nearing completion, with plans underway to renew and reposition it for the next five years. The renewed plan, he said, will strategically target increased broadband penetration as a catalyst for digital access and economic growth.
On internet governance, Inuwa referenced Nigeria’s active participation in the Internet Governance Forum (IGF), noting that the country successfully hosted its annual national IGF. He said the forum operates on a multi-stakeholder model that brings together government, the private sector, civil society and the technical community to foster cooperation and informed policy dialogue.
Cybersecurity, he added, remains a critical pillar of Nigeria’s localisation efforts. He cited the existing Cybersecurity Act and ongoing efforts to strengthen the legal framework through a reviewed version currently awaiting parliamentary approval. These measures, he said, are designed to mitigate risks associated with increased internet use and to protect users and critical digital infrastructure.
Inuwa further stressed Nigeria’s ambition to play a leadership role in advancing digital cooperation across Africa through inclusive, multi-stakeholder engagement. He underscored the importance of coordinated national data collection, noting that reliable, country-specific data is essential for tracking progress and presenting Africa’s digital development story on the global stage.
He concluded that sustained engagement and follow-up actions arising from the WSIS+20 review would strengthen digital cooperation among African countries and ensure that global digital commitments translate into tangible national and regional impact.
Stakeholders commended Nigeria’s efforts in the digital space, acknowledging the country’s growing role in shaping Africa’s digital future.
Earlier, Ms. Jennifer Chung, Co-Convener of the Informal Multi-Stakeholder Sounding Board (IMSB), praised Nigeria for convening a broad-based, multi-stakeholder delegation and for its commitment to the meaningful implementation of WSIS+20 outcomes.
Chung stressed the growing demand for localised WSIS follow-up mechanisms, noting that platforms such as the annual IGF, National and Regional IGF Initiatives (NRIs), and youth-led forums are vital for tracking progress towards the 2030 Agenda and Africa’s Agenda 2063.
She described the WSIS+20 review as a critical step toward effective monitoring, reliable data collection and evidence-based evaluation, particularly for developing countries in the Global South. According to her, these measures are essential to achieving WSIS targets and ensuring that no region is left behind.
Drawing parallels with the Asia-Pacific region, Chung noted that challenges around affordable and meaningful connectivity remain widespread across developing economies. She emphasised that expanding broadband penetration and reducing the cost of access are crucial to closing digital divides in Africa, Asia-Pacific and other parts of the Global South.
She also highlighted the need to enable active citizen participation in emerging technologies, including artificial intelligence and future innovations such as quantum technologies, stressing that inclusive digital access is key to maximising the benefits of digital transformation.
Reflecting on the WSIS+20 review process, Chung praised the innovative and inclusive approach adopted through the informal multi-stakeholder sounding board, describing it as one of the first of its kind in global digital governance. She called for sustained collaboration among governments, the private sector, civil society and the technical community to carry the WSIS vision from global commitments to local action.
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