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Panic as Banks Mull Staff Cuts, Closure of Branches

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Banks may soon begin to rationalise their operations through staff downsizing and branch closures in a bid to cope with the harsh realities occasioned by the second wave of the COVID-19 pandemic rages in Nigeria.

Panic as Banks Mull Staff Cuts, Closure if Branches

Checks by Leadership  the weekend showed that the banking sector is set for another round of rationalisation and cost cutting measures to ensure that they remain afloat.

Analysts said one of the measures banks would adopt would be to cut back on operating expenses.

In the wake of the pandemic last year, most banks had cut back on operational branches while some let go of staff members.

Although the mass retrenchment of bank staff had been stalled by a Central Bank of Nigeria (CBN) directive, banks had to resort to other cost cutting measures.

Reacting, Oyinkan Olasanoye,  president, Association of Senior Staff of Banks, Insurance and other Financial Institutions (ASSBIFI), in an interview with LEADERSHIP, said the association was yet to be officially informed about plans to downsize staff in banks, but that it was on the lookout and would react as soon as such idea was brought up.

He said the association would not sit idle if such move is being planned.

Last year, 13 banks recorded a profit of N497.46 billion between January and September as against N470.76 billion which had been recorded in nine months of 2019.

According to analysts, banks’ innovations in digital banking, increased agent banking network in the country as well as collaborations with financial technology companies will help close gaps in servicing customers.

Ayokunle Olubunmi,  head of Financial Institutions at Augusto and Co, , noted that banks would focus more on reducing non personnel costs and relying more on digital channels and renewable energy as cost cutting measures.

He said, “With regard to laying off of staff, if banks are going to do it, it is going to be as minimal as possible. If you recall there is a CBN directive saying that banks should not lay off and during the recession in 2016, the CBN’s approval was required before you could lay off staff more than a particular number. Part of the CBN objective is economic growth so even if some banks are going to lay off staff, it is not going to be significant.

“Banks will restructure because at the end of the pandemic some things have changed forever, some banks have been able to use work at home effectively. So for those kinds of banks, they may not need the number of offices that they have.

“Also, more customers are embracing the digital channels; so what we will see is that banks will look at more ways to manage their costs in terms of premises. Asides, there are increased talks of renewable energy, so banks will also be looking at fuel consumption”.

In recent times, banks in the country have been cutting down on the number of staff, relying more on casual workers and outsourcing.

Data provided by the National Bureau of Statistics (NBS) showed that the number of staff of deposit money banks in the country had declined from 105,017 in the first quarter of 2019 to 95,888 by the end of September 2020. This is despite an increase in the number of staff employed by non interest banks.

However, with the economic headwinds expected to continue alongside a rising case of non-performing loans, analysts say they expect banks to rely more on technology.

 


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E-Financial

NIBSS, Others Flag 13,417 Nigerian Fraudsters on Person of Interest Portal

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At least 13,417 individuals linked to fraudulent activities in Nigeria’s financial system have been captured on the Person of Interest Portal jointly developed by the Nigeria Inter Bank Settlement System (NIBSS) in collaboration with the Central Bank of Nigeria (CBN), security agencies and other stakeholders.

NIBSS, Others Flag 13,417 Nigerian Fraudsters on Person of Interest Portal

Premier Oiwoh, managing director of NIBSS,  disclosed this while speaking on ongoing efforts to curb fraud in the payments ecosystem, noting that the portal which contains names and photographs of suspects has been actively used by law enforcement agencies since it began capturing data from 2019.

Oiwoh, while noting that fraud management remains a core responsibility of NIBSS, noted that the number of reported fraud cases has declined over the past five years, the value of losses remains a key concern for regulators and operators.

According to him, actual fraud losses stood at about N17.67 billion in 2023 before rising sharply to N52.26 billion in 2024, mainly due to a single incident involving N31.1 billion by one entity. He noted, however, that losses dropped significantly in 2025, reflecting tighter controls and improved collaboration across the industry.

He explained that Lagos continues to account for the highest concentration of fraud cases due to its position as the country’s commercial hub, while Abuja has also recorded a notable rise, with other states still featuring in reported incidents.

By transaction channel, Oiwoh said fraud is most prevalent in e-commerce and internet banking, followed by POS, mobile and web platforms.

He identified social engineering as the most common technique used by fraudsters, warning that insider abuse now poses the greatest threat to the system.

“Insider involvement is high, and recent investigations have confirmed this. Many of the fraud cases we are seeing today involve insiders, including former bankers,” he stated, noting that coordinated industry action has yielded results, and that joint efforts last year alone prevented losses of about N20 billion that could have been lost to fraud.

He raised concern over non-reporting of fraud incidents revealing that fraud reporting declined by about 34 per cent in the last quarter of 2025.

He warned that failure to report allows perpetrators to move freely between institutions undetected.

“In several cases investigated last year, individuals involved in fraud simply moved to other institutions because incidents were not reported. Non-reporting is unacceptable,” he said.

He said NIBSS, working with the CBN, the Nigerian Financial Intelligence Unit, and security agencies, has integrated centralised data systems, including industry watch lists, politically exposed persons databases, and customer account repositories, into the Person of Interest Portal to strengthen monitoring, identity management, and fraud prevention.

Credit… Leadership


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CBN Prepares Fresh Debit Card Rules to Improve ATM Services

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Central Bank of Nigeria (CBN) is to introduce new rules to improve how debit cards and Automated Teller Machines (ATMs) work in Nigeria, according to Olayemi Cardoso, governor of the apex bank.

CBN Prepares Fresh Debit Card Rules to Improve ATM Services

Cardoso, made this known through Fatai Karim, his special adviser, at an event held over the weekend.

According to him, the new rules are meant to solve ongoing problems with cash withdrawals and to restore public trust in electronic payment systems.

The CBN explained that banks will now be required to issue debit cards based on the number of ATMs they have installed. This means a bank should not issue too many cards if it does not have enough ATMs to support them.

The policy is expected to reduce long queues at ATMs, frequent machine breakdowns, and uneven access to cash across the country.

The CBN noted that repeated ATM failures and cash shortages have made many Nigerians lose confidence in digital banking, even though electronic transactions are increasing.

The Governor said the new policy will soon be introduced to clean up the system and ensure banks properly balance the number of debit cards they issue with the ATMs they operate.


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First Asset Management Receives Upgraded Ratings from Agusto &Co and DataPro

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First Asset Management, a subsidiary of FirstHoldCo Plc has recorded a significant milestone as its rating was upgraded to ‘AA’ from ‘AA-’ by DataPro, reflecting the firm’s strong fundamentals and sustained resilience in Nigeria’s Asset management landscape.

The rating upgrade, issued in DataPro’s latest rating report, underscores First Asset Management’s diversified income base, high-quality investment portfolio, and experienced team, all of which continue to support the firm’s long-term stability, sound governance framework, and consistent performance.

The improved rating highlights the organisation’s ability to maintain strong operational fundamentals while effectively navigating market cycles. It further reflects First Asset Management’s disciplined investment philosophy, prudent risk management practices, and commitment to delivering value-driven solutions to its clients.

Speaking on the upgrade, Ike Onyia, Managing Director/CEO of First Asset Management, stated, “We are pleased with DataPro’s decision to upgrade our rating to ‘AA’. This recognition affirms the depth of our investment expertise, and the consistency of our governance and risk management processes. We remain focused on sustaining strong performance while delivering reliable investment outcomes for our clients.”

In a related development, Agusto & Co. has upgraded the rating of the First Asset Money Market Fund to ‘Aa-(f)’ from ‘A+(f)’, further reinforcing the strength of First Asset Management’s product offering.

According to Agusto & Co., the upgraded rating reflects the fund’s consistent low exposure to interest rates and liquidity risks, as well as the fund manager’s commendable professionalism and prudent investment approach. The rating affirms First Asset Money Market Fund’s position as a formidable investment vehicle for capital preservation and steady income generation.

First Asset Management continues to maintain a strong position within Nigeria’s asset management industry, supported by its disciplined investment framework, experienced investment professionals, and a growing suite of products designed to meet the evolving needs of retail and institutional investors.

DataPro and Agusto & Co. are both recognized leaders in ratings and investment research in Nigeria, with extensive experience providing independent assessments across multiple sectors. Their ratings are widely accepted as benchmarks for evaluating financial strength, risk management, and business sustainability.

First Asset Management is a leading Nigerian investment manager within the FirstHoldCo Group. The firm has evolved into a full service investment platform, offering integrated wealth and portfolio solutions across the Group.

First Asset Management manages diversified strategies spanning fixed income, equities, alternatives, passive and quantitative products, in multiple currencies for a variety of individual, intermediary and institutional clients.


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