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Power Management, Security Solutions Cut Costs for Operators- Braun

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Harald Braun, is president and chief executive officer, Harris Stratex Networks, Inc, largest independent supplier of wireless transmission systems in the world. He talks about his company’s solution and operations in Nigeria and the growing popularity of WiMAX in the country in this interview with hilary okeke.

 

Nigerian Business Environment

I think the Nigerian market will be bigger than the North American Market, for us here at Harris Stratex, in terms of revenue. The growth rate here is absolutely fantastic. Now, there are 14 different operators – 5 GSM operators and 9 CDMA operators and 15 potential WiMAX operators.

There are so many opportunities in this country with such enterprises as Banks, Oil Companies – they are just great. Again, we would start up operations here and hire more people because we are really running out of people and also space since we are multiplying in population and our business is growing. Of course, it is fantastic.

Challenges of the Nigerian Market

First, I would like to not underplay the challenge of people because getting the right people with requisite skills is very critical to every enterprise. However, every thing circles around IP – to find the right people with the right IP school certificate is very difficult. So, if you are talking about that, we have decided to reach out to some Nigerian Universities and seek partnerships and cooperation with them. We intend to provide learning equipment, microwave equipment, mobile equipment for them; scholarships and of course, I can also provide employment opportunities for the graduating students. It will all happen here – we are investing in top talented people from Universities. Bekele will go on a trip to identify these Universities and by my next visit, we will go out there to meet the schools authorities and work with them on partnership. I have done that already in the U.S and Asia before – I am an honorary professor of Cambodia International University. I am the chairman of the School of technology and I also give six lectures in Science and Technology every year in the school. So, this is a fantastic opportunity and we are working with big Companies to enhance the skills of University graduates and make them more useable for the industry and give students the opportunity to have corporate experience. That is what I am seeking for the schools. There are of course, other challenges in the Nigerian market – it is a huge country and there is the need to have standard equipment. We need to make sure that we get our equipment in here on time (this is a big challenge); and also find a cost effective way of doing it. We need to make sure that we have the right mechanism of transportation and delivery that is efficient and effective. So, lack of skillful manpower and pure resource of people are not the only challenges we are faced with here in Nigeria. All our 14 mobile operators face the same challenges since they grow tremendously – they need people to install things, to manage equipment, to climb masts – those are the same challenges that we have. So, we compete in the market for resources. By the way, human capital challenge is a challenge worldwide. They are critical and again, are not peculiar to the Nigerian environment because we all live on the same planet and we have to ensure that we do things in the right way.

Popularity of WiMAX in Nigeria

Well, we basically have 15 potential WiMAX operators in Nigeria; some have not started though and the number could increase any time soon. The initiatives from the operators are tremendous and they really like WiMAX and want to build its network and I bet that is popular enough.

Shift from Fibre Optics to WiMAX

This is a very important question right here – Fibre versus Microwave! In the last two days, I have been asked this question four times by eight different customers. Nigeria is a mobile country and it is very difficult and expensive to lay fibre and very easy to install mobile equipment and microwave links. We have to find out the right balance between how far fibre can go and when do operators start building towers and making microwave links. For now, Microwave is the cheapest and fastest way in a country like Nigeria, to get mobile services to the end users. There is no doubt in my mind that it would get more popular. In other countries like the Philippines, Indonesia where there are islands, they resort to Microwave – there is no way of laying fibre. So, the shift is towards mobility. To answer your question, it is a very clear shift towards mobility and towards microwave links. And then, even in developed countries where they have a lot of fibre laid in the ground, there are lots of cuts and problems especially when the ground is dug. Microwave is not faced with such challenges and is more reliable. So, that is my own take on that.

Harris Stratex and Competition

What we do here has nothing to do with fibre. What we would do differently here is to provide consultancy services for our customers, system designing, building and integration; life cycle management, as well as network optimization – we can do the whole end-to-end solution. We would not just bring the box for the customers to do everything themselves but are going to provide those services non-stop with people here, locally. I was just told by a customer, "You are the only company here that has put a mechanism in place to get your equipment in and deliver services fast. We have made it very easy for our customers; they see a commitment in us and in our set-up here to make a difference and make their services and operations smooth. "Hassle-free services," that is what I call it; that is what we do differently. Every competitor has a technology which is more or less the same; the uniqueness is somewhere else – either in the business model or service model ("how do I service my product which I just brought to the market.")

Harris Stratex Power Management and Security Solutions

Nigeria has over 16,000 base stations and they are faced with the challenges of security, power, and power is the greatest challenge for various sectors of the Nigerian economy. Our power management solution is one designed for Nigeria. For mobile security – you know that generators and diesel are being stolen from base stations. Those miscreants actually go and empty the tanks in broad daylight – that is necessary. Our company is positioned to look at these problems existing today and device means to surmount them. Every customer is going to like that because the first question they ask us is, "Oh! You want to save money for us? Yes, we will do that – provide security and make sure you have access to much better services.

How Power Solution Work

For example, we have different temperatures in the country and there is the Air-conditioner that ensures that everything is working on your cell site for your generator and equipment you have in there; there is no need to have the Air-conditioner on all the time because in the night temperature drops considerably and you need not run the Air-conditioner anymore. We run them according to the temperature of the site and switch on ventilators or even nothing, letting air circulate from the outside. Power goes off and on depending on the atmospheric temperature and in that process, 35% of diesel is saved. Another thing is recharging the batteries – when you recharge the batteries all the time, they are all going to die; if you run too much temperatures on the batteries, they would have a shorter life cycle. Our solutions guide you on when to charge, how to charge, how to drop the temperature and other necessary actions; and in that way, they drop the power consumption at your base sites. There will be lesser recourse to diesel and any other form of energy. The solutions are available now. There are alternative energies – in Nigeria, there is wind, sun and other things and we are having discussions with some of the operators here to consider these options. We can manage solar cells; we can manage wind. There are two continents where we are into this – Africa and North America because of the Green Initiatives, whereby countries are not using much energy and are going green in the environment.

Affordability

First, let me state that the technology is getting better and it is about time to produce solar cells for lesser cost of operations. You have to start doing something to drive down the cost of operations; it is about the right time of doing this as the technology has improved and is much better than it was before and alternatives like hydro cells will make it more cost effective. The business scheme shows that it is affordable and you have returns on investment within a year. This is a good one for every company worldwide. Five years ago, no way but today, much better.


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NITDA Reacts as Firm Petitions over Deployment of Fake PCs

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National Information Technology Development Agency (NITDA) has reaffirmed its commitment to promoting indigenous technology operators, dismissing allegations that it encouraged the deployment of fake locally made personal computers.

NITDA Reacts as Firm Petitions over Deployment of Fake PCs

Responding to accusations from the Certified Computer Manufacturers of Nigeria (CCMON) regarding the alleged spread of counterfeit locally produced PCs, NITDA stressed that it limits government IT contract registration to firms with at least 51 percent Nigerian ownership.

The agency stressed that it aligns with the Federal Executive Council–approved “Renewed Hope Nigeria First Policy” of May 2025, which prioritises Nigerian-made goods and mandates foreign procurements only when no local alternative exists.

NITDA said it is also investing in talent development through its Office for Nigerian Digital Innovation (ONDI), supporting startups, SMEs, and training public servants to meet global standards.

Addressing the “SpeedStar PC saga,” NITDA clarified that the project in question dates back to 2019, and any hardware faults after six years of use cannot be attributed to the agency.

Meanwhile, Beta Computers makers of the SpeedStar PC and a founding member of CCMON has petitioned the Ministry of Communications, Innovation and Digital Economy over the alleged deployment of counterfeit SpeedStar units by NITDA contractors.

In an April 3, 2025 petition, Will Anyaegbunam, managing director, Beta Computers’  accused certain contractors of sabotaging presidential directives on patronising locally made computers.

He claimed that despite repeated requests since August 2024, NITDA has refused to reveal the identity of the contractor linked to counterfeit SpeedStars supplied to an institution in northern Nigeria.

Anyaegbunam further alleged possible collusion within the agency and vowed to pursue legal action to protect the brand’s equity, which has been trademarked since 1996.

Beta Computers has also filed a Freedom of Information request to obtain the names of all contractors who supplied SpeedStar PCs to Gombe State University and other institutions since 2019.

 

 

 


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Airtel Nigeria Launches ‘Airtel Assist’ on WhatsApp

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Airtel Nigeria has taken another bold step in its digital transformation and quality of service drive with the launch of Airtel Assist, a WhatsApp-based self-service chatbot designed to offer real-time support to millions of the network’s customers.

Built to meet the growing needs of today’s digital consumer, Airtel Assist provides round the clock full-service experience that allows customers to check balances, buy airtime or data, make secure payments, troubleshoot issues, and access personalised assistance all from the convenience of WhatsApp.

At the core of this innovation is Airtel Nigeria’s commitment to putting people first, ensuring customer experiences are faster, more intuitive, and deeply personalised.

Speaking on the launch, Airtel Nigeria CEO, Dinesh Balsingh, said, “This is Airtel meeting Nigerians exactly where they are, on platforms they trust and use every day.

With Airtel Assist, we are adapting technology at the personal level. It’s fast, secure, and always available, designed to serve real people with real needs, in real time. As a company with a constant focus on customer satisfaction, this is one of the ways we make customer care more accessible.”

The new chatbot highlights Airtel’s continued integration of AI-powered tools to scale service delivery, reduce wait times, and maintain secure customer interactions, solidifying its position as a customer-first, innovation-led brand in Nigeria’s telecom landscape.

It also demonstrates the company’s clear ambition to lead innovation in Nigeria’s telecom sector by adopting tools that are secure, scalable, and inclusive.

To emphasize this perspective, Ismail Adeshina, Director of Marketing at Airtel Nigeria, noted that Airtel Assist was developed with both convenience and empathy in mind.

Ismail said, “Everything about Airtel Assist is designed to simplify and enhance the way our customers engage with us. Whether it’s to check data balance in the middle of a conversation, buying data while commuting, or resolving issues after hours, Airtel Assist is always available, right there on their phones.”

Meanwhile, the product’s intuitive design and ease of use is a demonstration of adaptive technology, adapted for the nuances of local consumers, added Oyebowale Akideinde, Head of Digital Products & Innovation.

“With Airtel Assist, we’re unlocking a human way to connect on one of Nigeria’s favourite digital platforms: WhatsApp! You can now recharge, check balances, and get help instantly,” he said. He also noted that all Airtel subscribers may activate Airtel Assist by sending a WhatsApp message to +2348028800000 or clicking https://wa.me/2348028800000.

By bridging the gap between digital sophistication and everyday convenience, Airtel Nigeria is setting a new benchmark in customer care, one that puts the power of self-service, choice, and real-time resolution into the hands of every user.


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Cyber Attack Hits Customs Platform, Disrupts Clearance Operations

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Reported cyber attack on the Information Communication Technology (ICT) platform of the Nigeria Customs Service (NCS) has caused significant disruptions to cargo clearance operations at ports across the country.

Cyber Attack Hits Customs Platform, Disrupts Clearance Operations

Licensed Customs agents are already counting their losses to demurrage charges on their consignments as a result of the disruption.

Confirming the development, Mr. Maiwada Abdullahi, spokesman and assistant comptroller of Customs, told Vanguard that the attack occurred sometime ago, adding however, that the system has been restored.

He stated: “Yes, our platform was attacked some time ago, but it has been rectified and is now fully operational. We have strengthened our systems to ensure that cybercriminals will find it much more difficult to penetrate in the future.”

Regarding potential compensation, Abdullahi disclosed that discussions are ongoing with several stakeholders on the matter and hinted at possible relief measures for importers whose goods were delayed during the system outage.

Reacting to the development, Mr. Lucky Amiwero, president, National Council of Managing Directors of Licensed Customs Agents, (NCMDLCA), said that there is a default in the new B’Odogwu home grown ICT platform being promoted by the Customs.

Amiwero also said that the same glitch being experienced also occurred before the B’Odogwu initiative.

He, however, lampooned the Lagos Chamber of Commerce and Industry (LCCI), Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture, (NACCIMA), for their docile stand against happenings at the Port.

He stated: “The government needs to overhaul the newly introduced B’Odogwu ICT platform, there are defects that needs to be corrected.

“The same defects that was experienced during the era of West Blue before Ngozi Okonjo Eweala who was the Finance Minister at that time intervened, is the same issue currently affecting the B’Odogwu system.

“The glitch has resulted to huge demurrage, huge storage charges, distortion in business plan and high cost of clearance.

“Manufacturers Association, Lagos Chamber of Commerce and Industry (LCCI), Nigerian Association of Chambers of Commerce, Industry, Mines, and Agriculture (NACCIMA) are all there doing nothing. They cannot even react to the situation. All they do is to hold conferences.

“These groups ought to be at the Vanguard of protest against these anomalies rocking the port industry but they chose to keep quiet as if all is well.”

Similarly, Mr. Olawale Odu, an importer and licensed Customs agent, said that the government through the Nigeria Customs Service should engage terminal operators and shipping companies to find a way to assuage the losses to importers by granting them waivers.

 

 


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