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Robotics, Control & Virtual Reality: Why Digital Transformation is Critical for Mining

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Transformation through the forces of technology change and disruption is a significant dynamic only recently seen in the mining sector. In fact, many may ask what it means to be transformative for an asset intensive industry like mining.

IT and technology investments that are enabling the connection of the physical with the virtual – through a raft of technologies, sensors and solutions – are enabling mining companies to create transparency across their operations.

The transformation we are seeing though is not just about being able to see what is happening across the mine, but to create the ability to control and ultimately to respond predictively.

The future of mining is to create the capability to manage the mine as a system – through an integrated web of technologies such as virtualization, robotics, Internet of Things (IoT), sensors, connectivity and mobility – to command, control and respond.

The mining sector is facing a period of enormous challenges. The fall in prices across commodities continues to impact the cost, asset and debt settings mining companies need to have.

Prevailing challenges that have been present for a long time but have been unresolved are now becoming critical.

Globally, productivity has been falling despite commodity price boom and supply chain investments.

The physicality of many mining operations is becoming increasingly difficult. Therefore, it’s not surprising that in IDC Energy Insights’ recent survey of 190 miners globally, the top priority is saving costs.

Mining companies are under more pressure than ever to get more materials from the ground at the lowest possible cost and the highest possible grade.

Hence, mining companies are looking for new ways of doing things, profit maximization is the top business concern of mining companies as they work to change the cost and efficiency settings of their operations.

This is an environment of change and within that one where the role of technology and its importance to the core activity of mining is becoming a critical enabler for the mining operations – that consistently meet leading financial and production performance metrics.

IDC Energy Insights research shows that mining companies are looking to a future where technology is changing the operations of the mine.

The top strategic objective of mining operations in 2015 are: safety improvement, automation of assets, mine operations management and control.

IDC research shows that 69% of mining companies globally are looking at remote operation and monitoring centres, 56% at new mine methods, 29% at robotics and 27% at unmanned drones.

Globally, 83% of mining companies say that their technology budgets will increase or stay the same in 2015.

The ability of data intelligence, data integration and technologies like robotics to change the physical nature of mining is real and across the sector, with leading mining companies taking steps to take advantage of these capabilities.

Breaking digital transformation down into its parts helps demonstrate what digital transformation means to mining companies.

IDC’s perspective on digital transformation is made up of five parts – experience transformation, work source transformation, operating model transformation, information transformation and leadership transformation.

Digital transformation is not all about the technology, but for each of these components of transformation, the technology of IDC’s third platform – cloud, mobility, big data analytics and social business – are enablers.

The third platform in combination with innovation accelerators such as robotics, IoT and cognitive computing are fundamentally changing what it means to operate a mine as mining companies make the interconnection between the virtual and the physical.

For mining companies, the creation of competitive differentiation through going digital, is about how technology is changing the physical reality of managing mining operations – by changing work practices, changing the types of roles and changing the processes that are core to mining operations – and in the process contributing to a significant improvement in productivity.

Out of the five elements, three of which are of most critical importance to mining companies’ transformation now.

First is Operating Model Transformation – the connection of people and things to create efficient and effective operations.

This is a critical focus of investment we are seeing across the mining sector now. Asset management – particularly employing more predictive maintenance approaches to minimize equipment outages and its impact on production performance.

Dynamic planning and scheduling is another area that we are expecting to see a lot of movement in the way operating model transformation takes place in mining. Second is Information Transformation – to enable utilization of data across operations to create greater value and ultimately to treat data as an asset.

Third is Work Source Transformation – not just about having the right skills in place to support the transformation but also engaging and connecting with external stakeholders. This is a process that is starting for many mining companies as we see the importance of innovation and collaboration across senior leadership, IT and operational technology as mining companies seek more effective ways to utilize knowledge across the organization.

Looking across the mining companies that have been most successful with their transformation initiatives to date, the stand out characteristic is the nature of their leaders’ vision.

While still developing across the mining sector globally, leadership transformation – where senior leadership has a vision for the transformation of their organization and a sophisticated understanding of technology – needs to play a role with more impact than we are currently seeing across the sector.

Companies that have been able to successfully transform their digital capabilities display the following characteristics, and for mining companies taking steps to move their digital maturity, IDC makes the following recommendations associated with each area:

A willingness to openly experiment with new technology. Work across your organization to create research insights with internal and external stakeholders.

Look externally, collect examples and look to other industries for examples of successful approaches across process innovation and technology initiatives.

A willingness to change the norms of their business model. Data-led insights and automation will only deliver value if there is a culture of change. Be willing to change the established ways of doing things, change work practices and approaches.

A willingness to make bold bets when the time is right. Mining companies have significant legacy data investments in place already.

The investments required to create visibility and control are often challenging and have an associated level of risk.

To achieve a significant improvement in productivity, there will ultimately need to be a willingness to take on measured risk. Start with short sharp examples to demonstrate value, and as you work towards larger investments, demonstrate value to stakeholders at each stage.

Remember the critical importance of marketing internally to drive support across all stakeholder groups.

 


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E-Business

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

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Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.

He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.

As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”

He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.

Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.

“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.


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Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

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As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.

“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.

“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”

Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.

Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.

Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.

To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.

Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.

As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.


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FG Determined to Protect Rights, Privacy Online- NITDA

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Federal government is determined to protect Nigerians’ rights and privacy in the digital space, according to Dr Ayodele Bakare, assistant director, Cybersecurity Department, National Information Technology Development Agency (NITDA),

FG Determined to Protect Rights, Privacy Online- NITDA

To achieve that, Bakare, said that the government has developed several policy and regulatory frameworks to strengthen cybersecurity.

Bakare, stated all these during an interview with the News Agency of Nigeria (NAN) in Abuja on Monday.

He said that cybersecurity governance in Nigeria was implemented through a collaborative approach involving multiple government institutions with different responsibilities.

According to him, the Office of the National Security Adviser (ONSA) provides overall coordination of national cybersecurity efforts through the National Cybersecurity Coordination Centre, which serves as its operational arm.

“At the national level, cybersecurity implementation is done collectively, and different government organisations are responsible for implementing different aspects of the national cybersecurity framework.

“At the top, however, the Office of the National Security Adviser coordinates these efforts through the National Cybersecurity Coordination Centre,” he said.

Bakare said that one of the key policy instruments guiding the country’s cybersecurity efforts was the National Cybersecurity Policy and Strategy Framework.

He also highlighted the legal framework provided by the Cybercrimes Prohibition and Prevention Act 2015, which was recently amended in 2024 to strengthen Nigeria’s response to cyber threats and digital crimes.

According to him, NITDA has also introduced sector-specific regulations to enhance cybersecurity in the country.

“One such regulation is the National Public Key Infrastructure Regulation, which is one of the core infrastructures required to ensure trust and security in digital communications and transactions,” he said.

Bakare said that NITDA played a pioneering role in Nigeria’s data protection landscape through the Nigeria Data Protection Regulation 2019, which laid the foundation for the current data protection framework.

He said the regulation had since evolved into a full legal framework implemented by the Nigeria Data Protection Commission.

Bakare disclosed that the agency was also finalising an Information Security Regulation that would soon be made available to the public.

He further explained that the regulation would provide organisations and individuals with clear guidelines on their responsibilities in safeguarding information and digital assets.

“Nigeria has continued to strengthen its legal and policy environment for cybersecurity, a development reflected in the country’s performance in the Global Cybersecurity Index.

“One of the pillars of the index focuses on legal measures and assesses the availability of national cybersecurity laws and regulations.

“Nigeria recorded a strong performance under the legal measures pillar, reflecting the country’s efforts to establish the necessary frameworks to support cybersecurity governance,” he told NAN.

He said that sustained collaboration among government agencies and stakeholders remained essential to effectively implement the existing policies and strengthen Nigeria’s digital security architecture.


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