Connect with us

E-Business

Service Providers/Mobile Manufacturers’ Partnership, Transformational- Accenture

Published

on

accenture.jpg
Kindly share this post

The emergence and growth of digital technologies is one that has had a fast move in the world and has been quickly bought over by individuals, firms, industries and governments.

Also, the advent of digital technology has brought about new ways to communicate, interact and transact business.

An Accenture 2015 Digital Consumer Survey, however reveals that consumers find smart devices increasingly relevant to their lives, and are inspired by the possibilities of the connected world.

Another Accenture research also goes to show that large enterprises believe that digital technologies are a good potential for business transformation.

Knowing that communication is key not only for inter-personal communication but business as well, digital technology has changed the face of business communication with the ubiquitous nature of the internet, instant messaging, teleconferencing and even telecommuting have become possible.

In Nigeria, there has been a proliferation of digital activities with the high penetration of smartphones and tablets.

Studies show that strong global and indigenous mobile manufacturers in Nigeria are now giving in-depth attention to the smartphones and tablet divisions as against the computer.

In the Nigerian market, the activities of service providers are regulated by the Nigerian Communications Commission (NCC). 

This high penetration of mobile devices is attributable to the laudable benefits it brings to end users; individuals and businesses alike.

It has helped individuals build a large network of people, create new ways for interaction and has aided communication by taking away the barrier of space and time.

For organisations, they have learnt new ways to conduct business, reduce employee work load, collaborate with other organisations and outsource jobs irrespective of location.

These are just a few of the advantages digital technology has brought to Nigeria and the world at large.

Holistically, digital technologies are now mainstays in the business world with some organisations even having the role of a “Chief Digital Officer”.

Thus mobile manufactures and Service Providers (SP) have become indispensable in our daily lives.

With the functionality digital technology plays in our world, conferences are held round the globe to discuss issues pertaining to this industry.

The challenges they face, successes recorded and the way forward. It is also an opportunity to make business deals and network. From the 2nd to the 5th of March, 2015; Barcelona Spain, played host to this year’s World Mobile Congress (WMC), which has become a Mecca to anyone interested in things relating to the internet.

Mobile manufacturers also use these events as an avenue to launch their flagship products. South-Korean conglomerate Samsung, launched its Samsung S6 and S6 Edge at the 2015 WMC.

Jim Bailey, group managing director Accenture Digital –Mobility at the 2015 WMC said, “insurance and financial services industry now want to connect everything to the internet, because they see it as an ‘insurable’ opportunity”.

With the potential of digital technology to transform business and thus the economy at large,a unique partnership with mobile telephony manufacturers (MTMs) and service providers should be considered.

Though it may seem like the functions of mobile manufacturers and service providers are clearly different in the business of digital technologies, a collaboration with both parties can transform not just individual lives but the face of business.

Mobile manufacturers should continually design, manufacture and sell wireless technological equipment that allow for seamless business transactions and interactions.

And on the other hand, service providers should ensure that information is efficiently and effectively transmitted.

The benefits of this partnership are innumerable with some including the ability to create new revenue opportunities, increase product and service development speed, an increase in customer engagement and also help create new markets for business.

However, these two key players in the world of digital technology are poised with some short comings.

The issue of security is one that cannot be over flogged in the digital ecosystem.

In recent times, there have been problems of authorization and authentication; with intruders gaining access to secured networks and information (hacking).

Nonetheless, there are a range of security measures and applications available to individuals and firms.

Organisations like the Centre for Internet Security help combat insecurity in the digital world.

In an Accenture global consumer survey, it was discovered that consumers believe that the use of a single service provider to manage communication and entertainment products and services aids security. Tom Loozen, managing director and global Communications Industry lead, Accenture said, “Consumers’ preferences for a single, trusted provider also place SP networks in the spotlight”.  He further goes to say that “this can be a distinct advantage for SPs, because they can combine their expertise in building and managing IP networks with their increased capabilities to develop and deliver new, customer-focused services that incorporate data analytics for highly personalized services. As a result, SPs are positioned to do well in the digital ecosystem.”

However, in Nigeria this is not the case as individuals and organisations use different SPs on their different devices.

Businesses may stand on the fact that the use of different SPs makes it easier to connect with their customers.

Also connected to this is the issue of signals in different areas in Nigeria. Due to the terrain of the country, the networks provided by some SPs may or may not work in some locations.

Thus it may be wise to employ the services of more than one SP in order to be within reach at all times.

Conclusively, organisations must see digital security holistically, treating them as an extension of wider organisation security on an ongoing basis.”

Another hindrance to the advancement of digital technology in business is the complexity associated with using them. People who possess technological devices consider using and managing them a herculean task.

However, Loozen posited that “SPs who establish themselves as ‘trusted providers,’ enabling customers’ products to function effectively within this ecosystem are not only providing a valuable service, but helping drive digital for mass adoption.”

Closely associated with this is the fact that organisations have difficulties in building technological partnership due to the pervasive nature of digital technology. Thus the partnership between mobile manufacturers and service providers will help bridge this gap, and hence remove the difficulties inherent in creating the right partnership in the digital ecosystem.

Loozen also added that “consumers are considering service providers as their facilitators for the digital goals they aim to achieve and as such have an important role to play in the move to the digital age”.

The Nigerian digital ecosystem is a constantly growing field with mobile technology being at the forefront.

NCC as at 2014, put the total number of smartphones in the country at 12 million. This buttresses the point that Nigeria is a viable ground for software engineers, applications developers and technological gurus to invest in, in order to meet the ever evolving needs of digital Nigeria.

Digital technologies have been instrumental in transforming business and industries round the globe and thus mobile manufacturers and service providers who have a key role to play should endeavour to make this trend void of all technicalities and difficulties in order to get the buy-in of organisations in order to make this global village a better place.

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

E-Business

Kaspersky Gives Advice on How to Make AI for Children Safer @ Safer Internet Day

Published

on

Kindly share this post

Born between 2010 and 2025, Gen Alpha aren’t just growing up with technology – they’re actively living it. These digital natives are already wielding smartphones, tablets, and AI-powered tools with the confidence of seasoned users, navigating everything from gaming and social media to online learning platforms with remarkable ease.

 

But the question that concerns parents and security experts is whether we are giving our children too powerful technology, too soon. On Safer Internet Day, Kaspersky security experts are sharing practical tips to help parents turn AI from a potential threat into a trusted ally for the younger generation.

 

The first line of defence is building AI awareness

Children have already discovered that ChatGPT, DeepSeek and other neural networks can answer questions faster than you can find the right answer in Google, and Alexa can play music without pressing a single button.

 

So, the only solution is to become children’s AI support. Begin by explaining that these digital assistants aren’t friends, pets, or even real people. They’re sophisticated tools that can be helpful, but also potentially misleading, biased, or simply wrong. Then teach them to cross-check information with multiple sources, just like they’d verify facts in a school project.

 

When discussing AI with children, emphasise that they should never fully trust AI answers, especially for sensitive topics like health, mental wellbeing, or safety concerns. Always encourage them to verify information and never share personal details or documents with AI systems.

 

Enabling safety filters 

Most AI platforms and smart devices come with built-in safety features that are often overlooked or misunderstood. Spend some time checking the privacy settings and content filters and, if possible, tailor them to match your family’s values and your child’s maturity level. This is a basic protection against inappropriate content, privacy breaches, and potentially harmful interactions.

 

However, not all services and platforms provide an opportunity to set up content filters and fully control children’s online activity. To create a safer digital environment for your children consider using parental control tools like Kaspersky Safe Kids. It allows parents to not only hide inappropriate content and prevent specific apps and websites from being opened but also helps balance children’s time spent online with screen time management. 

 

Checking the AI-powered apps authenticity 

In a world where AI apps are popping up faster than you can say “chatbot,” verifying app authenticity is essential. Only download apps from official stores and inform your children about the importance of not installing anything from unfamiliar sources. Look up the company behind the app and check whether they have a website and legitimate business presence.  Teach your kids to limit their app’s permissions and do not give access to data unless it’s necessary for the apps to work. 

 

Staying involved and informed 

A basic understanding of the range of problems your child is willing to entrust to AI is already significant. By asking simple questions like “What did you ask AI today? Did it give you the right answer?” you’ll be teaching your children to openly discuss with you the use of AI and problems they might face. When they mention using ChatGPT for homework, ask them to show you what they’ve learned. When they talk about their favourite voice assistant, ask about the topics they like to discuss and funny particularities they noted.

 

“When you actively participate in your child’s AI journey, you transform from a concerned parent into a trusted guide. They’ll seek your input because they know you’re interested in their digital experiences, not just trying to control them. But while allowing children some AI freedom, you must always remain vigilant about their online safety and healthy growth,” comments Andrey Sidenko, Cyber Literacy Projects Lead at Kaspersky. 


Kindly share this post
Continue Reading

E-Business

PwC Reveals AI Scaling Gap Slows Africa’s Digital Transformation

Published

on

Kindly share this post

African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments.

This is one of the key findings of PwC’s 29th Global CEO Survey: Africa perspective. It found that more than 150 CEOs in Africa who participated in the survey demonstrate strong operational resilience and reinvention as they navigate currency fluctuations, political uncertainty, infrastructure constraints and supply chain disruptions.

It highlights a slower pace of digital transformation that could limit long-term competitiveness in Africa. While awareness and early adoption of AI are growing, enterprise-wide deployment remains limited, according to the survey.

The survey was conducted from 30 September to 10 November 2025 and surveyed 4 454 CEOs across 95 countries, including Africa.

Skills shortages, fragmented data governance, underdeveloped cloud infrastructure and risk-averse investment strategies are preventing African organisations from moving beyond pilot projects into full-scale AI-driven transformation, it finds.

“AI adoption in Africa is real, but scaling it across the enterprise remains a challenge,” says Christiaan Nel, AI Africa leader at PwC South Africa. “Caution must be balanced with urgency − those investing modestly today risk falling behind competitors scaling rapidly.”

 Finding their way

Despite these challenges, African CEOs demonstrate strong operational resilience. The survey shows that 81% are optimistic about improving economic conditions, well above the global average of 65%, while 47% are confident about revenue growth over the next year.

The survey underscores that AI adoption highlights a broader reinvention gap. Only 41% of CEOs have clear AI roadmaps, and 37% formalised responsible AI processes. Skills availability remains a major barrier, with just 37% confident in sourcing and retaining talent for AI initiatives.

PwC research shows that when AI is implemented effectively, African companies experience tangible benefits: 56% report increased employee productivity, 53% gain executive time, 23% see revenue growth, and 25% achieve cost reductions. This confirms that AI can drive efficiency and transformation, but only if infrastructure, governance and investment keep pace, notes the study.

Vikas Sharma, Africa cyber leader at PwC Mauritius, explains: “The challenge is structural. Fragmented cloud environments, unclear data governance and underdeveloped cyber security make scaling AI difficult. Without these foundations, AI initiatives remain tactical rather than transformational.”

Beyond AI, CEOs are using technology to reinvent products, reach new customers and modernise operations. PwC highlights that cloud, analytics and digital frameworks are essential enablers for enterprise-wide AI, helping leaders move from experimentation to transformation.

Importantly, African organisations are using technology to augment rather than replace employees, maintaining workforce stability while improving productivity, it states.

Ambition versus execution

Although 55% of African CEOs consider innovation critical to strategy, only 13% are willing to take high risks in innovation projects.

Underlying capabilities reveal the challenge: just 16% operate dedicated innovation centres, 25% have processes to stop underperforming research and development, and 29% rapidly test ideas with customers.

Lullu Krugel, chief economist and ESG leader at PwC South Africa, adds: “The leaders who build enduring businesses protect their core while creating the future. Operational strength alone is not enough; transformation must be bolder.”

Investment restraint is evident: 59% of respondents report little to no change in IT spending, and only 8% are willing to make large investments despite geopolitical uncertainty. Confidence in acquisitions is lower than the global average, with 40% planning growth through acquisition, compared to 46% globally.

Yet diversification offers a competitive-edge. Nearly half of African CEOs have entered new sectors through services and product offerings in the past five years, generating 24% of revenue from these ventures. Technology leads planned expansion efforts at 17%, followed by real estate, retail and transport/logistics.

PwC concludes that Africa’s CEOs have the ambition and resilience but must move from operational excellence to strategic reinvention. This requires embracing risk as a catalyst for transformation, strengthening digital infrastructure, investing in change leadership and aligning AI adoption with enterprise-wide strategy.

Hannelie Gilmour, consulting and transformation platform leader at PwC South Africa, concludes: “Africa is uniquely positioned to leapfrog global peers. Tomorrow’s stability comes from today’s innovation. CEOs who act decisively will shape the continent’s next chapter.”

 


Kindly share this post
Continue Reading

E-Business

Firm Reviews the Evolution of Phishing Threats in 2025

Published

on

Kindly share this post

A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.

Calendar-based phishing targets office workers

A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.

When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.

Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.

Voice message phishing with CAPTCHA evasion

Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.

This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.

MFA bypass via fake cloud service logins

These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).

These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.

To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.

“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.

“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.

 


Kindly share this post
Continue Reading

Trending