Telecom
Softcom Advocates for Human-Centred Technology to Meet SDGs in COVID-19 Era

Softcom Limited, an indigenous and innovative technology company, has recommended the use of human-centred technology to meet the United Nations’ Sustainable Development Goals in this COVID-19 era.
Omoseindemi Olobayo, chief operating officer, Softcom, Stated this at a webinar on “Achieving Sustainable Development in Nigeria: Leveraging Technology”. hosted by softcom, over the weekend in Lagos.
The event had in attendance the Senior Special Adviser to The President on SDGs, Princess Adejoke Orelope Adefulire, as the keynote speaker and other VIPs in the SDGs & Development sector such as UNICEF’s Judith Giwa Amu, The World Bank’s Ubah Thomas Ubah, and UNDP’s Amarakoon Bandara.
The event which had in attendance over 300 virtual participants explored contingency plans on surviving the COVID-19 pandemic and how new technologies can be used to mitigate the challenges of access, implementation and reach of development programmes.
Olobayo in his address said, “Attendees will get the opportunity to explore existing technological innovation and solutions that can help to fast-track the achievement of Nigeria’s SDGs. Softcom’s innovations are guided by our human centric beliefs and values.
“We are invested in inclusive solutions and the SDGs align with our goals. We are honoured to have hosted the webinar which offered unique insights on how to leverage technology to achieve sustainable development”.

Princess Adejoke Orelope Adefulire, senior special adviser to The President on SDGs, said, “the SDGs cannot be achieved at the federal level alone, but requires participation from all stakeholders/state actors, which includes sub-national governments, local governments, NGOs, development partners etc. I thank Softcom, the conveners of this webinar, for hosting this important conversation.”
In a highly engaging panel discussion, the holistic impact of COVID-19 on the existing operations of organizations, the pandemic’s impact on education and learning systems in underdeveloped areas, expanding financial inclusion, livelihood programmes and food security, the need to deliver value to people in need and promote social inclusion through digital identities and how human-centred technology can influence delivery and efficiency for development programmes were critically examined and solutions preferred.
Dr. Amarakoon Bandara, senior economic advisor and head of strategic policy & Inclusive Growth Unit at The United Nations Development Programme (UNDP) Nigeria, in response to a question on if the UNDP had identified any local solutions for cash transfers in Nigeria that can be scaled for use in other parts of the world, particularly Africa, said: “Nigeria already has a system in place to directly transfer money to mobile wallets. The national social registry has a very comprehensive data base which allows us to identify beneficiaries.
“This also allows us to identify sectors as well as their professions such as farmers, MSMEs and SMEs.
“I have seen a smart card system (like a debit card) in Zimbabwe which allows them to use it to purchase food items. That’s probably a better approach”, he concluded.
Also speaking after the event, Yemi Onagoruwa, vp, Softcom Public Sector said, “the webinar served as a great opportunity to assemble some of the best minds in the developmental and humanitarian sectors to explore solutions that can help us make strides during and after the COVID-19 pandemic.
“It was an occasion to reimagine the current initiatives in ways that can propel us away from over-reliance on archaic techniques towards innovative modern technological systems.”
COVID-19 has had a devastating global impact on all spheres of life, industries and nations were shut down over night, not only disrupting the movement of people but global supply chains that are crucial to the delivery of vital humanitarian assistance.
This is a major downtime for the humanitarian and development sectors in Nigeria. There is a worldwide food, health, economic and social crises and COVID-19 can exacerbate the existing socio-economic burdens and double the number of people suffering by the end of 2020.
Softcom says these challenges don’t have to spell an end. If we lean on the energy and support that we have seen across all sectors, we can begin to realize that the crises create an opportunity for bold solutions that could help transition us from archaic methodologies to new possibilities.
In the light of this approach, it is possible to rise from this crisis with resilience – resilience and strength to not only thrive during future shock waves but also help us be better positioned to achieve future SDGs.
Telecom
ALTON Urges Urgent Resolution of Regulatory Dispute over Airtime Loans

Association of Licensed Telecoms Operators of Nigeria (ALTON), has called for urgent resolution of the regulatory dispute affecting the airtime credit market, warning that continued disruption could harm millions of Nigerians and undermine investor confidence.

Gbenga Adebayo, chairman, ALTON, in a statement on Tuesday, said the situation goes beyond a disagreement between regulators, describing it as a critical test of the country’s regulatory credibility.
“What is happening in the airtime credit market is not simply a dispute between regulators. It is a test of whether the structures that underpin business confidence in this country are functioning as they should.
“Court orders have been issued, businesses hold valid licences, and consumers are still being affected. We believe all parties have a responsibility to bring this to an orderly resolution,” he said.
The dispute stems from overlapping regulatory claims between the Federal Competition and Consumer Protection Commission (FCCPC) and the Nigerian Communications Commission (NCC) over the control of airtime credit and Value Added Services.
According to Adebayo, interims injunctions by Federal High Courts in Lagos and Abuja had restrained interference in the operations of licensed providers, including Nairtime Nigeria Limited and members of the Wireless Application Service Providers Association of Nigeria.
However, the continued disruption of services despite subsisting court orders has raised concerns across the telecom industry.
ALTON maintained that the regulatory framework for licensed Value Added Service providers falls under the NCC, warning that unresolved jurisdictional overlap is driving uncertainty in the market.
Adebayo said the association had earlier flagged the issue to the NCC, noting that conflicting regulations risk undermining both legal clarity and commercial stability.
He stressed that the impact of the disruption is being felt most by ordinary Nigerians who rely on airtime credit as a financial lifeline.
“These are not abstract figures. Behind every naira in that market is a Nigerian who cannot go to a bank and get a loan. Airtime credit is how they bridge the gap.“When the service goes dark, they feel it immediately,” Adebayo said.
He added that the market, estimated to be worth between ₦300 billion and ₦400 billion annually, plays a critical role for traders, artisans and small-scale entrepreneurs who depend on short-term credit for daily transactions.
On investor sentiment, Adebayo warned that uncertainty in regulatory coordination could discourage long-term investment in Nigeria’s digital economy.
“Investors take their cues from how disputes are managed, not just how they begin. A market where regulatory jurisdiction is unclear and where resolving that uncertainty causes disruption will struggle to attract the kind of long-term investment Nigeria needs,” he said.
ALTON called on both the FCCPC and NCC to urgently coordinate and clarify their roles, urging that any resolution must align with existing court orders.
The association also expressed readiness to engage with regulators and the Federal Government to restore stability in the market.
The development comes amid confusion over the status of airtime and data credit services after the FCCPC dismissed claims that it had banned the services, describing such reports as false and misleading.
Despite the clarification, major telecom operators, including MTN Nigeria and Airtel Nigeria, temporarily suspended airtime and data borrowing services.
The disruption has affected millions of subscribers who rely on the services for emergency communication, particularly through the widely used *303# short code.
The FCCPC had reportedly directed operators to comply with its Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations 2025, requiring engagement only with approved service providers.
Subscribers have since expressed frustration, describing the suspension as disruptive to daily communication needs and economic activities.
Telecom
Court Strikes Out Suit against NCC over 50 Percent Tariff Hike

Federal High Court sitting in Abuja has struck out a high-profile lawsuit that sought to nullify the 50 percent telecommunications tariff hike approved by the Nigerian Communications Commission (NCC) on January 1, 2025 .

The ruling, delivered by Justice M.G. Umar, effectively shuts down a case that had threatened to force telecom operators including MTN Nigeria to reimburse subscribers with interest and pay N100 million in general damages.
The Court held that it lacked jurisdiction to entertain the suit due to a fundamental flaw on the part of the applicant.
The suit marked FHC/ABJ/CS/643/2025 – Barr. Obioma Ezenwobodo v. Nigerian Communications Commission & MTN Nigeria Communications Plc was originally filed on October 21, 2025, by the applicant.
In his Application for Judicial Review, Ezenwobodo, through Joseph Onu Silas, his counsel, sought three major reliefs against both the NCC (the industry regulator) and MTN Nigeria (the 2nd Respondent) – an order prohibiting and setting aside the NCC’s rule and regulation approving the 50 percent telecommunication tariff adjustment (popularly referred to as the tariff hike) issued on Monday, January 20, 2025; an order mandating the NCC and MTN Nigeria, their servants, agents, licensees, and staff to reimburse, return, and pay back with interest all deductions, tariffs, and charges made as a result of the said 50 percent tariff hike.
He also sought an order of N100 million as general damages against the respondents, citing untold hardship, economic deprivation, psychological distress, and pain suffered by the applicant due to the alleged illegal and arbitrary charges.
Counsel to MTN Nigeria Communications Plc, Ituah Imhanze and Divine Oguru of Kenna LP on November 24, 2025, opposed the applicant’s originating motion, and challenged the jurisdiction of the Federal High Court to hear the suit. In that motion, MTN urged the Court to dismiss or strike out the suit entirely in limine (at the outset).
The jurisdictional challenge was argued on January 26, 2026, with Divine Oguru Esq., Senior Counsel from Kenna LP, appearing for MTN Nigeria.
The applicant and the NCC were also represented by their respective counsel.
Delivering a well considered judgment, Justice M.G. Umar upheld the core arguments advanced by MTN Nigeria’s legal team.
The Court ruled decisively on the issue of locus standi – the legal right of the applicant to bring the case before the Court. Justice Umar found that Barrister Obioma Ezenwobodo had failed to demonstrate any special interest in the subject matter of the suit beyond that of the general public.
The Court noted that the 50 percent tariff hike applied to all telecom consumers, not uniquely or disproportionately to the applicant.
As such, the applicant’s grievance was a general grievance, not one showing a specific, personal, or greater injury than that suffered by any other Nigerian telecom subscriber.
Because the applicant lacked the requisite locus standi, the Court held that it had no jurisdiction to entertain the suit. Consequently, the matter was struck out.
On the issue of legal costs, the Court directed that parties bear their respective costs, meaning no award of damages or reimbursement was granted against MTN Nigeria or the NCC.
The ruling is a significant legal endorsement of NCC’s regulatory authority to approve tariff adjustments and confirms that MTN Nigeria and other operators in the telecommunications sector may continue to implement the 50 percent tariff hike without legal hindrance from challengers lacking direct personal standing.
Industry observers note that the judgment sets an important precedent: future challenges to industry-wide pricing policies must be brought by parties who can show a concrete, particularised injury distinct from that of the general consuming public.
Telecom
Despite Security Concerns, Reps Push for 18-Month Delay before Inactive Phone Numbers are Reassigned

House of Representatives has asked the Nigerian Communications Commission (NCC) to extend the validity period for inactive phone numbers before they are reassigned to new users to 18 months.

Recall that SIM card security concerns, prompted the NCC launched the Telecoms Identity Risk Management System (TIRMS) late March 2026 to curb fraud linked to SIM recycling.
This portal will allow regulators and banks to track reassigned numbers.
NCC regulations require 360 days of inactivity before a SIM can be recycled.
But the House of Representatives, said the proposed extension from the current timeline would enhance compliance with the Nigeria Data Protection Act, 2023.
The House resolution followed the adoption of a motion sponsored by the member representing Orhionmwon/Uhunmwode Federal Constituency of Edo State, Billy Osawaru.
Leading the debate on the motion, Mr Osawaru warned that the current practice of recycling dormant SIM cards without sufficient public notification exposes unsuspecting Nigerians to embarrassment, extortion and even wrongful criminal suspicion.
He said some reassigned numbers often remain tied to sensitive personal records, including bank verification numbers and national identity data, creating opportunities for misuse by new subscribers or criminal actors.
Adopting the motion, the House called on the NCC to ensure inactive SIM cards earmarked for reallocation are published in national newspapers during a six-month notice period and that details of such numbers be shared with security agencies to improve transparency and aid crime prevention.
The house noted that the move would help reduce risks associated with recycled phone numbers while improving accountability in the telecommunications sector.
Following adoption of the motion, the House mandated its Committees on Communications and Commerce to engage the NCC, the Nigeria Data Protection Commission (NDPC) and other stakeholders and report back within four weeks for further legislative action.
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