Telecom
Telcos Claim Voicemail Does not require Regulation
Telecommunications operators in the country under the aegis of Association of Licensed Telecoms Operators of Nigeria (ALTON) have insisted that the voicemail service on mobile telephone lines does not require policy or regulatory intervention from the federal government or its agencies.
Mr Gbenga Adebayo, chairman of ALTON
ALTON assertion followed an order issued by Dr Isa Pantami, minister of Communications and Digital Economy to the telcos to deactivate voicemail services on all existing phone lines in the country.
The minister directed the sector regulator, the Nigeria Communications Commission (NCC), to ensure that the service providers complied with the order.
The minister claimed that Mobile Network Operators were using the automatic activation of the voicemail service on their platforms to exploit Nigerians.
About two months since the directive was issued, there is no indication that the telcos complied with the order.
Mr Gbenga Adebayo, chairman of ALTON, said that the voicemail service was a “basic system feature” that did not require the intervention of the government.
“Voicemail is a value added service offered to all willing subscribers and those who do not want the service can always opt out of voicemail services.
“It is a basic system feature and not one of those services requiring policy or regulatory intervention,” he said.
While ordering the deactivation of the voicemail on mobile phone lines, Pantami had alleged that the telcos were compelling Nigerian subscribers to use the service by default.
According to him, it was worrisome and totally unacceptable that subscribers were incurring financial charges for a service they were compelled to use.
The minister had equally directed the NCC to compel the telcos to stop “illegal deduction” of subscribers’ data, and reduce the cost of data in the country.
The telcos had denied reports that they were engaging in illegal deductions, arguing that updates, downloads and some other activities on smartphones were responsible for unaccounted depletion of data.
Adebayo insisted that the telcos were not guilty of illegal deductions, as alleged by the minister.
“There are no such things as illegal deduction by any operator,” he said.
In response to the order to slash the cost of data, the telcos had argued that the price of data was determined by market forces, including cost of operations.
Asked whether the NCC had asked the operators to reduce the cost of data, Adebayo said, “There are regulatory procedures and framework for price variation and we will continue to comply will all such provisions as may be directed by the NCC, our regulator, from time to time.”
Adebayo, in the same vein, outlined the telcos’ demands on the Federal Government in the New Year.
Top on the list of demands was the classification of telecommunications infrastructure as critical national infrastructure, a development which would ensure that the facilities are protected by the government as national assets.
“We want the government to classify telecommunications infrastructure as Critical National Infrastructure and accord telecom cell sites, fibre optics cables and all supporting infrastructure the same level of protection being provided for critical economy infrastructure such as the oil pipelines and railway tracks,” Adebayo said.
Pantami had recently disclosed that the government was working on an Executive Order which would designate telecoms infrastructure as CNI.
Other issues ALTON is asking the Federal Government to resolve include “multiple taxation and multiple regulation” of telecom services.
ALTON had called for the amendment of Tax Order of 2015 to reduce multiple taxation.
Apart from the statutory taxes levied on operators, telcos pay Annual Operating Levy of certain percentage of earnings to the NCC and are also charged various rates by some other agencies of the federal, state and local governments.
“Illegal closure of telecom sites in the name of tax and revenue collection is an aberration that must be met with severe sanctions,” Adebayo added.
The ALTON chairman urged the communications minister, ensure that all the stakeholders in the sector work together to move the industry forward.
Meta has announced its intention to appeal the decision of the Competition and Consumer Protection Tribunal (CCPT), which upheld a $220 million fine imposed by the Federal Competition and Consumer Protection Commission (FCCPC) over its data practices.
The penalty follows a 38-month investigation conducted by the FCCPC, in collaboration with the Nigeria Data Protection Commission (NDPC), which ran from 2021 to December 2023.
The investigation found evidence of unauthorised data sharing, insufficient user consent mechanisms, and discriminatory practices that treated Nigerian consumers differently from those in other regions.
In July 2024, the FCCPC imposed the $220 million fine on Meta and WhatsApp, citing violations of Nigeria’s data protection and consumer rights laws. Additionally, the ruling mandated corrective actions to ensure that Meta’s business practices comply with Nigerian regulations.
In a decision delivered on Friday, April 25, the tribunal upheld the fine, reaffirming the FCCPC’s authority and investigative processes. The tribunal also ordered Meta to pay an additional $35,000 to cover the costs incurred during the investigation.
However, Meta expressed disagreement with the tribunal’s ruling, stating in a statement on Saturday, April 26, that it would urgently seek to appeal the decision and apply for a stay of execution.
“We are urgently applying to stay the order and appeal today’s decision to avoid any impact to users,” WhatsApp said.
The company also contested the tribunal’s findings, claiming that the ruling misrepresented how WhatsApp operates and contained inaccuracies regarding its data practices.
Competition and Consumer Protection Tribunal has upheld a $220 million fine imposed by the Federal Competition and Consumer Protection Commission (FCCPC) on Meta Platforms Inc. and WhatsApp LLC for data privacy violations in Nigeria.
The Tribunal also awarded $35,000 in investigative costs to the country’s Federal Competition and Consumer Protection Commission .
In a statement issued by the FCCPC, the Tribunal delivered its judgment in the appeal filed by Meta Platforms Incorporated (Facebook) and WhatsApp LLC against the Federal Competition and Consumer Protection Commission (FCCPC), affirming the Commission’s authority and ruling in favour of its actions on nearly all contested issues.
According to the statement by the FCCPC, “The Tribunal specifically determined that the Commission adhered to prevailing laws, fulfilled its mandate, and exercised its powers by the 1999 Constitution (as amended).
“It ruled that the multiple actions by WhatsApp and Meta, for which the Commission made findings of violations, were correctly identified, and that the Commission did not err in making those findings.”
The statement revealed that WhatsApp and Meta’s legal team was led by Professor Gbolahan Elias (SAN), while the FCCPC was represented by Babatunde Irukera.
It added that both legal teams presented their final arguments on behalf of their respective clients on January 28, 2025.
“The FCCPC had on July on July 19, 2024, issued a Final Order imposing a $220 million administrative penalty after concluding that the companies engaged in discriminatory and exploitative practices against Nigerian consumers, the investigation started in 2020.
“The case arose from a 38-month joint investigation initiated by the FCCPC and the Nigeria Data Protection Commission (NDPC) into the conduct, privacy practices, and consumer data policies of Meta Platforms and WhatsApp.
“Dissatisfied with the Order last year, Meta and WhatsApp appealed to the Tribunal, challenging both the legal basis and the findings of the Commission,” FCCPC said.
The Tribunal upheld the FCCPC’s authority and investigative procedures in Meta and WhatsApp’s appeal, resolving most of the contested issues in the Commission’s favour.
It confirmed that the FCCPC acted within its constitutional and statutory mandate, particularly regarding fair hearing, data protection, and consumer rights.
While it dismissed the majority of the appellants’ objections, it set aside one specific order (Order 7) for lacking sufficient legal basis.
While expressing satisfaction with the judgment, Tunji Bello, executive vice chairman/CEO, commended the Commission’s legal team for their exceptional diligence and forensic expertise in assembling evidence and presenting their case.
He reaffirmed the FCCPC’s unwavering commitment not only to protecting the rights of Nigerian consumers but also to promoting fair business practices in line with the FCCPA (2018) and the Renewed Hope Agenda of the Nigerian government.
Nigerian Exchange Limited (NGX), has made history with the listing of Legend Internet Service Plc as the first company in its Telecoms sector and the first company to be listed this year.
Legend’s N2 billion ordinary shares, with a par value of 50 kobo each, were listed at N5.64 per share.
Dr Umaru Kwairanga, chairman of NGX Group, who welcomed Legend’s board and management, commended the company for its successful listing on the Exchange
He highlighted that listing signifies an elevated commitment to corporate governance and provides opportunities to leverage the Exchange’s diverse asset classes for capital raising.
He stated, “As we celebrate this listing, with many more in the pipeline, I commend the management of Legend Internet Plc for this remarkable milestone.
“This bold step demonstrates confidence in your business model and growth vision.
It also marks the formal emergence of a broadband service as a distinct sub-sector on our Exchange.
Legend has evolved from a focused digital network provider to a diversified technology player, achieving significant advancements in broadband infrastructure development and data services.
We anticipate continued growth in the future.
“We are still bringing many companies on board the NGX, including Dangote, NNPC and others.
“As Africa’s leading exchange, NGX has consistently championed innovation, transparency and sustainable value creation through our investment in cutting-edge infrastructure and a comprehensive range of product offerings, spanning equities, bonds, ETFs and derivatives
Speaking at the Facts Behind the Listing Ceremony, Dr Ladi Bada, chairman, Legend emphasised that the company, as the first indigenous telecommunications company on NGX, has substantial value to offer the market.
Bada encouraged Nigerians to embrace the broadband industry, recognizing it as the fastest-growing sector globally.
He noted that the company had been instrumental in laying fiber optic cables connecting 250 homes in the Suleja and Abuja environs.
He expressed optimism that the Exchange would serve as a catalyst to replicate such commendable projects across other regions of Nigeria.
“We are here to create an enabling digital infrastructure to achieve the projected one-trillion dollar economy.
“On this special day, Legend Internet takes a bold step forward, not just for itself, but for the broader ecosystem of technology, infrastructure, and enterprise in Nigeria.
“As we begin this exciting new chapter as a publicly listed company, we do so with humility and boldness.
We remain committed to continuous innovation, expanding our reach, and delivering value to shareholders and society
“A listing on the Nigerian Exchange is more than a financial event. It is a signal and a declaration that a business is ready to be held to the highest standards of governance, performance, and public trust,” he said
Providing insights into the company’s development, Ms Aisha Abdulaziz, chief executive officer of Legend Internet Plc, stated that the company had evolved from an internet service provider to a comprehensive digital service provider.
Abdulaziz noted that with broadband penetration in Nigeria being less than one per cent, Legend Internet was strategically positioned to deepen access
She affirmed the company’s commitment to taking Nigeria’s digital economy to the next level
“When we started Legend, we weren’t just building an internet company; we were building a movement
A movement fueled by the belief that every Nigerian deserves access to premium, reliable, and high-speed internet, regardless of their location or occupation
“From late nights in our first office to laying fiber across Abuja, to launching products that made people’s lives easier and faster, our journey has always been about connections
“Connecting people to opportunities, connecting homes to entertainment, connecting Nigeria to the digital future it deserves. Our journey has always been about a better way to live.
“This listing is a symbol of our commitment to transparency, sustainable growth, and the kind of excellence that outlives hype.
“Legend’s primary focus now is on unlocking digital value at the household level,” she said.
Mr Jude Chiemeka, chief executive officer of NGX, congratulated the company for making the strategic decision to list.
Mr Chiemeka noted that Legend’s listing on NGX now brings the total number of listed securities to 322
Also, Mr Temi Popoola, chief executive officer of the Nigerian Exchange Group, encouraged the investing public to support the newly listed company.
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