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Transparency Shall be our Bedrock in Telecom Regulation – Maida

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Dr. Aminu Maida, Executive Vice Chairman of the Nigerian Communications Commission (NCC), has pledged that transparency will form the bedrock of his leadership as Nigeria’s chief telecom regulator as this will enable a solid foundation in building a resilient, accountable and efficient institution.

Maida spoke during a courtesy visit to the Hon. Minister of Communications, Innovation, and Digital Economy, Dr. Bosun Tijani in Abuja recently while briefing the minister on his activities, vision, and strategy since the assumption office in October 2023.

“Transparency is key. It is by transparency that we can self-regulate even as regulators. And by so doing, we would be putting ourselves on our toes, which in the long run will drive the Commission forward to achieve our goals of operational excellence,” Maida stated.

He commended the minister for leading by example in transparency in his leadership style.

“Honourable Minister, sir, one of the principles you have shown as a leader is transparency in all your activities and I must say that it is an attribute that has the potential to bring about a transformed industry that is accountable to both the people and the industry players,” he said.

The NCC boss conveyed his appreciation, through the Minister, to President Bola Ahmed Tinubu for finding him worthy of the responsibility to lead a critical sector of the economy.

The EVC told the Minister that the visit is a crucial one which gave him the opportunity to share with the minister, his vision and priorities for the Commission. Maida also said that these priorities were in tandem with delivering on the 5-Pillars of the Strategic Plan unveiled by the Minister.

“I have been on this seat for about six weeks, and it has afforded me the privilege of a bird’s eye view to understand things better, and identify areas that we urgently need to work on. We are currently carrying out an in-depth study and critical review of issues within the industry. One of the areas we are placing priority on is Quality of Experience,” Maida told the Minister.

“At my meeting with industry leaders, we were unambiguous that quality of experience (QoE) will not be negotiable. The Commission will take compliance in this regard seriously, and a standard of what is least acceptable will be set,” the NCC CEO stated.

Maida told the Minister that another priority area for him is broadband connectivity, which he considers as the biggest enabler of the digital economy and financial inclusion. He noted that these align with the 5-pillar agenda of the Ministry.

The NCC CEO also reflected on the need to maximise the potentials of innovations in some technological evolutions such as the 5G revolution in order to create more opportunities within the industry and further boost connectivity.

He informed the Minister that a review of internal processes at the Commission is ongoing to engender efficiency and responsiveness of the Commission, including the digitization of most of our operations.

“Under my leadership, the Commission will give priorities to the improvement of our regulatory activities. With this, we hope to see more investors come into the telecommunications industry in Nigeria, with the attendant creation of vertical businesses and increased Foreign Direct Investments, revenue generation, and employment”, Maida stated.

The EVC also said that “In all these, the goal is for the Commission to achieve optimal operational excellence which underpins the success of all other priority areas that we have set in order to achieve a significant all-round growth of the telecommunications industry”.

Maida equally recalled his visit to the Digital Bridge Institute in Lagos, where he met an institution with vast potentials that would be an asset in driving a knowledge-based economy, in line with the “Knowledge Pillar” of the Strategic Plan unveiled by the minister.

“Consequently, we will be prioritizing the revamp, retooling, and redirection of the Institute towards extracting its optimum value in line with our objectives,” the EVC said.

Dr. Tijani, who warmly welcomed the NCC boss, acknowledged the importance and relevance of the telecom regulator in achieving the nation’s digital aspiration.

“The NCC is a stellar agency, and you have my respect for the work that you do. There is no future for the country without the NCC. Already, the quality you have is good; what we need to do now is to tap into this quality to bring about greater value for the country,” Tijani said.

“I want to assure you that you have the best partner in me. We will work together to achieve the goals and vision we have set,” the Minister assured the NCC CEO.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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