E-Financial
UBA-MoneyGram Rewards Customers in Anniversary Promo
Thirty customers of UBA Plc who received money through the UBA-MoneyGram International transfer platform have emerged winners in the ‘UBA-MoneyGram 15 Years Anniversary Promo’ draw that held at the UBA headquarters in Lagos.
During the draw 30 customers won quality prizes namely LCD TVs, Home Theatre Sets and Fridges for receiving money through the bank from July 23 to October 23.
As part of commitment to reward loyalty, UBA-MoneyGram, a product of the relationship between United Bank for Africa (UBA) Plc and MoneyGram International is leveraging on 15 years of robust relationship with its esteemed customers in Nigeria which enables every customer to win valuable prizes.
The ‘UBA-MoneyGram 15 Years Anniversary Promo’ is in recognition of the landmark achievement by UBA in its partnership with MoneyGram. Since 1997, UBA has been the pioneer and leading agent of MoneyGram Money Transfer Company in Nigeria where the bank has successfully grown the MoneyGram franchise and has also expanded into the shores of African countries, where the Bank has operations.
Stella Okojie, product manager, MoneyGram International Money Transfer, UBA Plc, said “the partnership with MoneyGram has been highly rewarding for UBA as well as MoneyGram International.”
According to her, overtime, customers who received money via UBA MoneyGram have continued to benefit from the Promo.
“At UBA, we place premium on our customers. This Promo was instituted to give our teeming customers due recognition and welcome new customers to the platform. We are proud to say that the partnership with MoneyGram has been rewarding,” she added.
Similarly, as part of activities to celebrate 15 years of robust relationship, UBA-MoneyGram has begun to execute hospital based CSR (Corporate Social Responsibility) projects in some public hospitals in Nigeria.
The beneficiary hospitals are: Lagos (LUTH), Ibadan (UCH), Benin (UBTH) and UMTH –Enugu. Recently, UBA-MoneyGram donated a fully branded crèche to the Oncology Pediatric ward of The Lagos University Teaching Hospital (LUTH).
Kemi Okusanya, business development manager, MoneyGram International Money Transfer, emphasised that the promo was part of the overall strategy by UBA and MoneyGram to drive and sustain customer loyalty, while encouraging patronage by other targets that require money transfer services within and outside the country where MoneyGram services are offered.
“We are in a partnership which has blossomed over 15 years and it remains the best value that comes from money remittances in Nigeria. We are well pleased to be associated with UBA.
Similarly, Emmanuel Onokpasa, group treasurer, UBA Plc said no customer was left out in the promo exercise as every transaction attracted instant gift. Every customer, once they receive money through the bank got instant gifts of biro, key rings and table clothes.
UBA MoneyGram global money transfer service as the oldest agent of MoneyGram international remained a very dominant player in the money transfer business in Nigeria and has continued to touch the lives of Nigerians by leveraging on the vast branch network of UBA to make dollar payouts to beneficiaries of money transfer services from different parts of the world. For their patronage, the Bank in conjunction with MoneyGram has continuously rewarded customers.
Securities and Exchange Commission (SEC) has commenced the implementation of a fully electronic registration system for capital market operators, marking a major milestone in its digital transformation drive aimed at improving regulatory efficiency, reducing processing time and strengthening oversight of Nigeria’s capital market.
The new electronic registration (e-Registration) platform, deployed through the Commission’s ePortal, allows designated regulatory services to be completed entirely online, eliminating manual processes for services covered in the current phase.
The initiative comes as the SEC intensifies reforms to modernise the Nigerian capital market, enhance the ease of doing business and leverage technology to improve service delivery to market participants.
In a statement issued on Wednesday, the Commission said Capital Market Operators (CMOs) can now complete designated post-registration processes electronically, from application submission and regulatory review to approvals and the communication of regulatory decisions.
According to the regulator, the platform is designed to simplify interactions between operators and the Commission, reduce administrative bottlenecks, shorten processing timelines and give applicants real-time visibility into the status of their applications.
The SEC said the transition to a fully digital registration process would also improve operational efficiency by introducing standardised workflows, electronic documentation, secure digital record management and stronger audit trails, while enhancing regulatory oversight.
“The new platform represents a major step towards creating a seamless digital regulatory ecosystem that enhances operational efficiency while strengthening regulatory effectiveness,” the Commission stated.
Beyond improving efficiency, the regulator said the platform would reinforce the integrity of regulatory processes by minimising delays associated with paper-based documentation and improving the quality of regulatory data used for supervision and decision-making.
It added that the digital system would provide a stronger foundation for regulatory analytics and future technology-driven innovations aimed at enhancing market oversight.
The Commission explained that the implementation is being rolled out in phases to ensure a smooth transition for market participants while safeguarding the stability and integrity of regulatory processes.
For now, the e-Registration platform is limited to post-registration services for existing Capital Market Operators.
entrants seeking registration in the Nigerian capital market are not yet covered under the current phase, adding that electronic processing for new registrations will be introduced at a later date.
The Commission urged all licensed operators to familiarise themselves with the new platform and comply with implementation timelines to ensure a seamless migration to the digital system.
The latest move forms part of the SEC’s broader reform agenda to modernise market infrastructure, improve transparency and strengthen investor confidence as Nigeria seeks to deepen its capital market and enhance its competitiveness in the global financial system.
Market observers believe the digital registration initiative is expected to reduce compliance costs, improve regulatory turnaround time and support a more efficient operating environment for licensed operators, while reinforcing the Commission’s push towards a technology-driven capital market ecosystem.
Elon Musk’s social media company X, formerly known as Twitter, launched its own bank account-like product where users can send money to one another.
The service, known as X Money, is not a new bank.
X Money is using technology and banking services provided by Cross River Bank, and branding that backbone as X Money.
It is common for new financial companies to use a traditional bank’s backbone to launch its services, as chartering a new bank is a timely and costly process.
Currently X Money is invite only, and users will receive a “X”-branded Visa debit card that is useable at any ATM.
Users of X will be able to send money to other X users in real-time, the company said. Invitations are only available to X’s paying members presently
In order to attract customers, X Money is offering a 6% yield on deposits and 3% cashback on eligible purchases.
In order to earn the 6% yield, a customer would need to deposit at least $1,000 into an account.
Customers would also have to be signed up for X’s premium services, which is at least $8 a month. It would require at least a deposit of $1,600 in order to cover X’s premium services cost.
Musk has long talked about turning X into an “everything app” that would include financial services.
Musk has his origins in financial services, creating one of the first online banks under the brand X.com. That company was later bought and merged into what is now known as PayPal.
It’s still early for X Money, but the company is entering into a competitive market, dominated by PayPal’s Venmo money transfer service and other peer-to-peer money transfer services like Zelle and Cash App.
Central Bank of Nigeria (CBN) imposed N430 million in penalties on financial institutions in 2025 over delays in resolving customer complaints and failure to comply with its directives, underscoring a tougher regulatory stance on consumer protection in the banking sector.
The sanctions were disclosed in the apex bank’s 2025 Annual Report, which showed that 21 penalties worth N430 million were imposed on financial institutions during the review period for infractions linked to complaints management.
According to Nairametrics, the report stated that the affected institutions were sanctioned for “delays in resolving customer complaints to failure to comply with the Bank’s directives.”
The report read, “the Bank imposed 21 penalties on financial institutions to the tune of N430.00 million, for infractions ranging from delays in resolving customer complaints to failure to comply with the Bank’s directives.”
The latest enforcement action comes as the CBN recorded a rise in the number of complaints lodged by users of financial services, suggesting greater reliance on the regulator’s consumer protection framework.
According to the report, the CBN received 23,129 complaints from consumers of financial services in 2025, representing a 10.53% increase from the 20,925 complaints recorded in 2024.
The apex bank attributed the increase to growing public awareness and stronger confidence in its complaint resolution process rather than a deterioration in banking services.
The report stated, “The Bank received a total of 23,129 complaints from consumers of financial services in 2025, a rise of 10.53%, above the 20,925 in 2024. The trend reflected increased awareness and improved confidence in the Bank’s consumer complaint resolution process.”
It added that 18,824 complaints were successfully resolved during the year, representing a 9.36% increase from the 17,213 complaints resolved in 2024.
The report also showed a sharp increase in the value of claims handled by the regulator.
Claims denominated in local currency rose to N40.61 billion in 2025 from N17.13 billion a year earlier, while foreign currency claims climbed to $344.2 million from $1.06 million.
consumers recovered N19.12 billion and $329.3 million in refunds during the year, compared with N9.66 billion and $0.67 million refunded in 2024.
Beyond the N430 million sanctions relating to customer complaints, the CBN disclosed that it imposed another 11 penalties worth N1.26 billion on financial institutions for regulatory breaches and failure to respond to regulatory queries.
The report indicates that complaints management formed part of a wider overhaul of the CBN’s supervisory and market conduct framework in 2025.
In 2022, the CBN issued a guide on how aggrieved customers can complain about financial institutions such as commercial banks.
The regulator established a dedicated Compliance Department to strengthen oversight of financial crime, market conduct, complaints management, advertising standards, cybersecurity, data protection and corporate governance across CBN-regulated institutions.
Olayemi Cardoso, governor, CBN, recently said that the CBN and deposit money banks are reviewing excessive transaction alerts and customer charges amid complaints from bank users over confusing debit notifications and deductions.
Cardoso said the apex bank had set up a quarterly engagement structure involving its consumer protection team, deposit money banks and the top 10 microfinance banks to address unresolved customer complaints.
Nwokolo, Nollywood Actor Claims Internet Fraud is “Keeping Economy Afloat’
SEC Begins Full e-Registration for Capital Market Operators
Elon Musk Launches Invite-only X Money with Visa Debit Card
CBN Fines Banks N430m for Ignoring Customers’ Complaints
Kaspersky Uncovers New Mirage Kitten Malware Used in Cyber-espionage Campaign Across Africa, Others
NRC, Ponzi Scheme Collapses Resulting Loss of Billions of Naira
EFCC Busts NIS Visa Overstay Racket, Uncovers N700m in an Account
From Scarcity to Scale: What Africa Can Learn from India’s Agricultural Transformation
Tokenization, Blockchain Technology will Transform Financial Institutions – IMF
BON Establishes Six Ad Hoc Committees to Modernize Broadcasting
News2 days agoHistory as Lagos Becomes First Nigerian State to Launch Greenhouse Gas Registry
E-Business2 days agoUNN to Partner Firm on AI, Smart Mobility Innovation Centre
Telecom2 days agoAI Investment Gap Threatens Africa’s Future Growth
Telecom2 days agoAMCON Puts ntel Up for Sale, Seeks Investors
E-Financial2 days agoRemita Raises Alarm Over Nigeria’s Digital Divide, Calls for More Investment
Telecom1 day agoFact-Check: Elon Musk’s “Tesla Pi Phone” is Internet Rumor
Telecom2 days agoCourt Affirms NDPC’s Powers to Register Major Data Controllers, Processors
General News2 days agoPan-Africanism: Why Integration is Non-Negotiable for Africa’s Future