Telecom
Way Out of Poor QoS in Nigeria

Telecommunications subscribers in Nigeria are daily faced with poor network service delivery that makes it impossible for them to make or receive calls.
Their problems are exacerbated by drop calls and lack of sustainability of calls, unsolicited text messages at odd hours, unsolicited telemarketing calls, deceptive broadband speed adverts by some service providers and failure of service delivery.
Others challenges include insufficient customer care lines, unrelenting sales promotion, despite poor network service delivery, non-compensation to consumers for loss of airtime and poor service delivery, and network insecurities characterised by uncontrollable interruptions on networks by unidentifiable third parties.
Operators on the hand have claimed that poor quality of service provisioning is not deliberate citing the myriad of challenges confronting and limiting their ability to deliver effective quality service.
They said these include: multiple regulation and taxation; Illegal access denials and site shut-outs; inadequate power supply; lack of incentives to drive service penetration to the remote and rural areas; rent seeking charges for permits; and approvals necessary for deployment; security; and so on.
Elsewhere, the Nigerian Communications Commission (NCC) has tried all forms of strategies to ensure that qualitative network is rendered to customers in the country.
In 2012, the Commission began to impose sanctions on operators for failing to meet with the required level of service provision.
It also came up with Mobile Number Portability (MNP), another way out of service inadequacies as customers can now have the option of either sticking to their failing network providers or testing new waters with other service providers without having to buy new SIM cards.
Despite these interventions, there seems not to have been any improvement in services rather it got worse as the number of subscriber base increased.
It goes to show that solving the problems of poor quality of service provisioning requires a collaborative effort of all the stakeholders in the telecom industry.
We are happy that the Ministry of Communications Technology partnership with the Ministry of Works, have developed new Right of Way (RoW) guidelines for Federal Government roads to enable operators have unencumbered means of laying OFC which is critical for infrastructure development and quality of service.
What is very important now is for the federal government to muster enough political will to remove arbitrary charges and eradicate multiple taxations that impede telecoms development across the nation.
Nigerians must also protect telecom infrastructure because they are critical national resource and the heart of communication.
Telecom
Mart Networks Rolls Out Tailored Cybersecurity Solution for Fintechs

Mart Networks, a leading cybersecurity distributor across Africa and the Middle East, has unveiled a specialized cybersecurity package tailored for fintech firms.
The solution, powered by Invinsense, Infopercept’s unified cybersecurity platform, aims to address the growing security needs of fintechs operating in highly regulated environments.
According to Moiz Maloo, Managing Director at Mart Networks, fintech companies face unique security challenges due to stringent regulatory requirements and increasing threats. “Most fintechs don’t have the luxury of multiple internal security teams or system integrators. With this focused offering, we’re providing an all-in-one platform with managed services built specifically for the fintech environment,” he said.
The offering integrates four key components: Invinsense XDR and Managed Detection & Response for real-time monitoring, Exposure Management for vulnerability detection, Security Compliance Management to support fintechs in meeting regulatory standards, and Cybersecurity Awareness Programs to empower teams against cyber threats.
Furthermore, the package includes deep application visibility, ensuring fintech-specific applications remain secure through Invinsense SIEM’s custom log ingestion capabilities. To reinforce protection, Infopercept’s engineering team will provide code-level fixes, patches, and infrastructure security enhancements.
With the rise of cloud-based fintech operations, the solution also incorporates full-stack cloud security, including API security, Cloud Infrastructure Entitlement Management (CIEM), and Application Security Posture Management (ASPM).
Mart Networks’ move underscores the growing importance of cybersecurity in Africa’s fintech sector, as financial services become increasingly digital and susceptible to evolving cyber threats.
Telecom
Equinix Expands Digital Footprint in Nigeria with Launch of LG2.3 Data Center

Equinix, Inc. the world’s digital infrastructure company™, has officially opened its latest data center expansion in Lagos. Called LG2.3, the facility will support Nigeria’s growing digital transformation efforts, providing state-of-the-art colocation and secure interconnection solutions which will empower businesses across the region.
It also signifies Equinix’s unwavering dedication to advancing Nigeria’s position in the global digital economy, reinforcing the company’s commitment to the region.
As part of the inauguration, Bruce Owen, President of EMEA at Equinix, along with other Equinix executives, led the ribbon-cutting ceremony at the newly expanded site. In addition to an official visit to the Governor of Lagos State, Equinix hosted an exclusive customer engagement event, bringing together key customers and partners from Nigeria’s business and technology sectors.
Attendees discussed shared successes and Equinix’s role in facilitating digital transformation, while also connecting directly with Bruce Owen for insights into how Equinix’s solutions drive innovation and business agility in the region.
Equinix executives also took part in a tree-planting ceremony, symbolising Equinix’s continued investment in sustainable initiatives across the globe and highlighting the company’s broader goal of reducing its carbon footprint while supporting greener practices across its operations worldwide.
Speaking about the expansion, Bruce Owen, President of EMEA at Equinix said “Nigeria is a crucial market for Equinix. Today’s opening is a clear demonstration of our continued commitments to invest and grow digital infrastructure that will benefit the many thousands of businesses in Nigeria and on the continent as a whole.
“I am deeply encouraged by the enthusiastic partnerships and innovations emerging from this dynamic region, which continue to inspire our commitment to Nigeria’s digital and sustainable future.”
Adding to this, Wole Abu, Managing Director of Equinix West Africa, highlighted the critical role of data centers in driving economic growth stating “Data centers continue to play a pivotal role in driving economic development in Nigeria, serving as critical infrastructure that supports digital transformation and economic growth.
“As governments and enterprises increasingly acknowledge their significance, global demand for data center capacity is poised to rise. While Africa’s demand for data solutions is still evolving compared to more mature markets, the continent is demonstrating strong potential for digital adoption and innovation.
“To meet this growing need, Equinix is actively advancing three major data center projects in Nigeria, with future expansion plans for Ghana, Côte d’Ivoire, and South Africa.”
Equinix remains steadfast in its mission to enable secure, scalable, and sustainable digital growth for economies across the world.
Telecom
African Women Hit Hardest as Mobile Internet Gender Gap Persists

African women remain among the most digitally excluded globally, with smartphone affordability and digital literacy among the key barriers. New data from the 2025 GSMA Mobile Gender Gap Report, launched recently, reveals a persistent global gender gap in mobile internet use across low- and middle-income countries (LMICs).
It further notes that literacy, digital skills, safety, and affordability of data also remain critical barriers. The report highlights that 885 million women across these regions still do not use mobile internet, with nearly 60% of them living in Sub-Saharan Africa and South Asia.
While mobile internet is the primary way women in LMICs access the internet, offering critical lifelines to health, education, and financial services, the pace of female adoption has stalled, leaving 235 million fewer women than men connected.
Claire Sibthorpe, head of digital inclusion at GSMA, highlighted that the gender gap had narrowed significantly between 2017 and 2020, but progress flatlined in recent years.
Although 2023 brought a slight improvement, restoring the gap to 15%, 2024 saw minimal change, with the gap settling at 14%.
The disparity is most severe in Sub-Saharan Africa, where women are 29% less likely than men to use mobile internet.
“It’s disheartening that progress in reducing the mobile internet gender gap has stalled. The digital divide is driven by deep-rooted socio-economic and cultural factors that disproportionately impact women,” said Sibthorpe.
GSMA projects that closing the gender gap by 2030 could add $1.3 trillion to GDP across LMICs and deliver $230 billion in revenue to the mobile industry.
The report, funded by the UK FCDO, Sida, and the Gates Foundation, stresses the urgent need for targeted investment and policy action to bridge the digital divide and ensure that no woman is left offline.
“The mobile internet gender gap is not going to close on its own. It is driven by deep-rooted social, economic, and cultural factors that disproportionately impact women,” said Sibthorpe.
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