Connect with us

E-Business

Why Services Are Vital to The Next Age of Business

Published

on

Kindly share this post

By Emmanuel Asika

It seems like it’s the end of work as we know it, given the significant transformation and changes in recent years. The growing need for hybrid working environments has led businesses to explore new ways of securely linking systems and staff.

Emmanuel Asika

Meanwhile, many institutions are wrestling with a shortage of IT personnel brought about by the widespread phenomenon of the ‘Great Resignation,’ which is rapidly growing around the worldI.

The latter is even worse in Nigeria, where a great number of IT professionals are resigning daily and heading to countries like Canada, the United Kingdom and the United States, in search of the proverbial ‘greener pastures’, a phenomenon known in local parlance as ‘Japa’, a Yoruba word that simply means ‘to run away’ or ‘escape’.

Apart from the medical field, the Japa syndrome seems to have hit the IT sector the most, with many tech developers either leaving the countryII in search of better paying jobs or working remotely for foreign companies.

While IT costs around the world are on the rise, interest in managed services is equally increasing. Such a scenario may appear staggering, but it shouldn’t. As these changes are reevaluating the way people and businesses work, IT as an industry is reacting with inventive solutions for the majority of the urgent challenges faced by organisations.

The increase in all-inclusive services for hardware, software, and amongst others helps businesses to adjust, grow, and constantly renew themselves to be able to provide customers with capabilities they desire. This is because services will not only propel the subsequent business revolution, but they will also be the base for their growth.

New Age, Fresh Tests

Research firm Gartner estimated that by the end of 2023IIIII, 48% of knowledge workers around the world – engineers, accountants, and writers – will work either fully remotely (9%) or in a hybrid arrangement (39%).

So, it is important to build robust IT structures and solutions that will empower these hybrid staff to be productive, wherever they will be working from. It is equally important to obtain an emerging blend of remote gadgets, cloud-based software solutions, and on-premises hardware.

Yet, achieving the goal of acquiring the perfect IT personnel proves to be a challenging task. Despite the long-standing global demand for IT workers, the increasing shortage of skilled personnel in the industry has become a cause for concern in recent times.

A Nigerian business surveyIIIIII showed that 58% of IT decision makers in Nigeria view a shortage of personnel with IT skills as one of the main threats to their business. The survey also found that 34% of tech decision makers in Nigeria were planning to move to a new region, and 33% into a new country.

Expectedly, it’s all about more money, more flexibility, reduced stress, and new experiences. Numerous organizations in Nigeria and Africa are anticipated to face challenges related to tech skills, and these issues are expected to intensify in 2024 and the years to come.

These undercurrents are a disaster for IT units, many of them already under-staffed, and at a time when businesses really need them most. Luckily, the right services can deal with such growing obstacles.

Help is Here

Over time, HP has been researching different kinds of innovations that can assist companies around the world to traverse this new era, and managed services and solutions are top of the list. In contrast to total gadget possession, these end-to-end options, just like HP’s Managed Print Services, are convenient, flexible, scalable, secure, and manageable.

Personalization is rapidly becoming the new thing. Today, to be successful, businesses need bespoke solutions that fulfil the changing expectations of consumers as effortlessly as they enable access to competencies.

We are convinced that this is where the future generation of managed services will come into play – narrowing the skill gap, and at the same time delivering solutions needed to empower and protect a hybrid staff.

For instance, the HP Device as a Service (DaaS) assists IT units cut the rate and intricacy of running devices during their lifespan of gadgets, delivering gadgets, repair services, and AI-driven analytics in a formularized payment. We also provide bespoke offerings for special needs and budgets.

Future-proofing IT

Fully managed services strengthen IT units, delivering the know-how and materials that organisations require to prevail over present uncertainties.

Managed services enable organisations to double up and grow to satisfy the present needs and be ready for future expansion. Having access to extra capability and up-to-date solutions helps businesses to easily transform digitally, thus decreasing the danger and price of doing so.

What’s more, digital services enable businesses to grow competencies in step with changing consumer demands – all the while not being obliged to update technology.

HP’s acquisition of Teradici in 2021 presents a supportive set of cloud-based and remote experiences to products like HP workstations, presenting consumers with faster computing and the suppleness of simulated access that will satisfies their personal requirements.

Emmanuel Asika is Country Head, HP Nigeria


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Stakeholders Seek Data Governance for National Development

Published

on

Kindly share this post

Stakeholders in Nigeria’s data management space have stressed the need for the government, as well as businesses to deliberately harness available data for national development.

Ayodele Bakare, the head of the National Development Division at the National Information Technology Development Agency (NITDA), speaking at the data governance conference in Abuja, said that as a country it was time for Nigeria to leverage data as a means to social and economic prosperity.

He explained that to be able to maximise the value of data, organisations must possess a data governance structure, which is a subset of data management. This, he said includes knowing the right methodology to gather data, clean it up, storing, processing, data protection, transmission and most importantly to be able to derive knowledge and intelligence from it.

“If Nigerians can effectively manage its data, then definitely, more investment will come to Nigeria. And again, if you’re looking at investment, you need to have the right strategy to manage your data to ensure that you can be innovative and also be creative.

“So once you have that in place, then definitely you will have more investment pouring into the country. Good decisions must be data driven, must be sufficient and must be accurate, with the right technology to mine knowledge from such data,” he said.

The conference themed: ‘Harnessing Data Governance for National and Regional Development’ was organised by the Centre for the Study of the Economies of Africa (CSEA) in collaboration with the Nigeria Data Protection Commission (NDPC), the African University of Science and Technology (AUST) and Baze University.

In his remarks, Adedeji Adeniran, the Director of Research, at CSEA, noted that as a continent, Africa has missed out on past industrial revolutions, adding that how available data is processed including Artificial Intelligence (AI), will shape the next industrial revolution.

He said, “And if Africa will benefit from this industrialisation, one very critical thing is we need to be part of that global value chain. We can’t just be consumers, we need to be part of the producers.

“And for you to be a part of the producers group, you actually need to be creating something. And that really sets out an enabling environment for data and data innovations. That’s why data governance is critical.”

For Fatima Sani, Legal Officer, Strategy, Partnerships and Communications Department of the NDPC, Nigeria in 2023 enacted the Data Protection Act to ensure that data are protected, adding that one key aspect of data governance is data security and data privacy.

The NDPC, according to her had recently launched a strategic roadmap and action plan that identified five key pillars ranging from governance, human capacity development, collaboration and cooperation, funding and sustainability, ecosystem and technology.

“We have licensed data protection compliance organisations. We have just launched a national certification process. Notably, we are a member of the Global Privacy Assembly, which is made up of 130 data protection authorities worldwide. We are also a member of the Network of African Data Protection Authorities in Africa,” she added.


Kindly share this post
Continue Reading

E-Business

Gemini’s Big Upgrade: Faster Responses with 1.5 Flash, Expanded Access and More

Published

on

Kindly share this post

By Amar Subramanya, VP of Engineering, Gemini

Every day, we learn about how people are using Gemini to be more productive, creative and curious. And with today’s update, Gemini is getting better at helping you accomplish those tasks in ways that work best for you.

You can now access 1.5 Flash in the unpaid version of Gemini for faster and more helpful responses. Plus, we’re introducing a new feature to further address hallucinations, and expanding our Gemini for Teens experience and mobile app to more places.

Faster, smarter responses with 1.5 Flash

We’ve heard that one of the main reasons people enjoy using Gemini is because it saves time. Whether you’re using Gemini to write a compelling email or debug tricky code, it’s important to get fast, high-quality responses.

Today we’re upgrading our free-tier experience to Gemini 1.5 Flash for quicker and more helpful responses. With Gemini 1.5 Flash, you’ll notice across-the-board improvements in quality and latency, with especially noticeable improvements in reasoning and image understanding. And just like we greatly expanded the context window of Gemini Advanced, we’re quadrupling Gemini’s to 32K tokens. That means you can have longer back-and-forth conversations and ask Gemini more complex questions — all free of charge.

To get the most out of the larger context window, we’ll soon add the ability to upload files via Google Drive or directly from your device, which has been available in Gemini Advanced. That means you’ll be able to do things like upload your economics study guide and ask Gemini to create practice questions. Gemini will also soon be able to analyze data files for you, allowing you to uncover insights and visualize them through charts and graphics.

Gemini 1.5 Flash is now available to all Gemini users on both web and mobile, in 40 languages and over 230 countries and territories.

Related content within Gemini’s responses

We’ve also heard that people enjoy exploring new topics with Gemini as their go-to research partner. So we’re now displaying links to related content for fact-seeking prompts in Gemini – continuing our work to reduce hallucinations and making it easier to explore websites that help you learn more.

Starting today for English language prompts in certain countries, you can access this additional information on topics directly within Gemini’s responses. Just click on the chip at the end of a paragraph to see websites where you can dive deeper on a certain topic. This isn’t limited to websites: If Gemini’s response references information found using the Gmail extension, you’ll also see inline links to relevant emails.

This also builds on our work to combat hallucinations. In addition to related content links, Gemini’s double-check feature verifies responses by using Google Search to highlight which statements are corroborated or contradicted on the web. For information that is contradicted, you can easily dive deeper to verify the information yourself.

Gemini features in more places

Earlier this year, we introduced the ability to chat with Gemini directly in Google Messages on select Android devices. Starting today, we’re gradually rolling out Gemini in Google Messages to the European Economic Area (EEA), UK and Switzerland, with the ability to chat in newly added languages like French, Polish and Spanish. Click the “Start chat” button in Messages and select Gemini to start brainstorming ideas, plan trips and more — all without leaving the Google Messages app.

We’re also rolling out the Gemini mobile app to more countries, so more people around the world can get help from Gemini on the go.

Expanded access to Gemini for teens

In the coming week, we’ll expand Gemini access to teenagers globally, in over 40 languages. Teens who meet the minimum age requirement to manage their own Google Account will be able to access Gemini to do things like better understand school subjects, prepare for university or get help with creative projects.

We want to create opportunities for teens to benefit from all generative AI has to offer and prepare them for a future where AI will play an even more central role — all while prioritizing safety and meeting their developmental needs. To help them navigate Gemini confidently and safely, we’ve put additional policies and safeguards in place, introduced a teen-specific onboarding process, and included an AI literacy guide to help teens use AI responsibly. We’ve also partnered with child safety and development experts, including MediaSmarts (CA), Miudos Seguros na Net (PT), and Fad Juventud (ES), who continue to provide expertise on meeting the unique needs of teens and families.

How we responsibly design Gemini

Gemini’s development has always been guided by a commitment to responsibility and user safety. As it continues to evolve, we’re sharing more about how we design Gemini and intend for it to respond. You can now read about our approach to Gemini, plus more details about our policy guidelines to better understand how we’re navigating complex and sensitive topics, including responses to topics related to public interest issues, and political, religious or moral beliefs. These guidelines, grounded in our AI Principles, reflect our ongoing commitment to developing this technology responsibly and transparently.

Look out for more Gemini news coming at Made by Google. In the meantime, start chatting with Gemini today to try out these updates.


Kindly share this post
Continue Reading

E-Business

Cofinity, African Data Centre Providers Ink Partnership Deals

Published

on

Kindly share this post

Cofinity Group, which has been in the data center market for over 15 years, has signed strategic channel partnership agreements with Africa’s largest data centre operators.

Cofinity, African Data Centre Providers Ink Partnership Deals

Ayotunde Coker, chairman of the Africa Data Centres Association,

According to the firm, these include PAIX Data Centres, Rack Centre, Raxio, and Digital Realty, which includes Digital Realty’s African subsidiaries iColo, Teraco, and Digital Realty Nigeria.

Cofinity said these data centre providers operate in 11 countries and account for more than 75% of Sub-Saharan Africa’s GDP.

According to the company, the rate of technological adoption and digitisation in Africa is growing, necessitating the need for highly secure data centre facilities with reliable levels of power availability, redundancy, and connectivity.

“We have had the privilege of working with the leading data center providers in Africa and we are confident that enterprises will benefit from our deep knowledge and streamlined commercial processes,” said Ray Lawless, president of Cofinity Group Inc.

Ayotunde Coker, chairman of the Africa Data Centres Association, commented: “Cofinity Group’s initiative is further evidence of the surging demand in Africa for the services of data center companies.

“We welcome Cofinity Group Inc’s role in bringing together key sectors, such as Fintech, with data center providers in Africa, continuing the transformation of Africa’s digital infrastructure and accelerating economic growth.”

In a statement, Cofinity pointed out that its extensive experience in various markets, as well as close relationships with these data centre operators, provides an opportunity to assist enterprises looking to migrate to a quality colocation data centre solution in Africa.

 

 

 


Kindly share this post
Continue Reading

Trending