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Why Your Company Needs Cloud Visibility

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As organizations migrate to the cloud, they outsource the management of their computing infrastructure to cloud service providers.  These specialized firms take care of the complex engineering involved, and allow their client businesses focus on their core operations.

But there’s often a tradeoff involved. When you ask cloud firms to look after segments of your IT, you risk losing your hold on the system. You may be unable to tell where critical functions are located, or where a security breach has occurred.

The IT person has a phrase for this. It’s called a loss of cloud visibility.

What is Cloud Visibility?

Cloud visibility is having a good view of the activity in your cloud, such that you can spot inefficient performance and security lapses in your cloud setup. It’s being able to access the data you want from your clouds.

You can maintain high visibility of your IT environment if the supporting infrastructure is located on-premise. In this scenario, you have complete control of your security. You can implement measures to keep costs down. And you could also assess performance in real time, and enforce corrections as quickly as you like.

But with the cloud, there’s a potential limit to your powers. A service provider runs your cloud setup on your behalf. They control the data centers that store your data, and are also in charge of the data that travels through their networks.

Cloud visibility is about retaining a good deal of your IT infrastructure while they are hosted by an expert third party—a blending of the benefits from both on-premise setups and service provider’s data centers.

Why is Cloud Visibility Important?

We have already hinted at some of the benefits of greater cloud visibility. Let’s look at them in a little detail:

  1. Performance Tracking

You may think that you don’t need to actively monitor the performance of your clouds or networks if there’s a specialized service provider doing this for you.

But there are performance issues that may arise, which you will only be able to solve if you have good visibility of what goes on with your cloud.

Here’s an example. You may want to know what your cloud traffic is like. If there’s a fall in cloud traffic, it could indicate deteriorating quality of service to your customers from your end. But unless you’re tracking this, you may not be aware that it’s happening.

  1. Security

Firewalls and threat detection systems will work for on-premise computing infrastructure. But it’s not sufficient for cloud environments. Because cloud infrastructure is sprawling and elastic, your security team may find it hard to watch over everything that goes on with it.

If you achieve greater visibility of your cloud, you will be better able to spot security lapses and fix them soon enough.

  1. Managed Costs

Increased visibility lets you discover underutilized resources and waste in your cloud setup.

For instance, there may be unused capacity in your cloud. Or a significant amount of workloads on your clouds could be non-productive. You will be paying for these things, despite the fact that they aren’t contributing to growth in your organization.

When you have a good view of the underutilization or excess capacity in your systems, you can adjust them to improve efficiency and scale back capacity. This saves you time and money.

What Hinders Cloud Visibility?

These are some of the factors that restrict cloud visibility.

  1. Scale

The cloud is attractive because of its scalability. But scaling up comes with some risks. If you increase capacity, you will have a broader spread of infrastructure to monitor. You could even be managing multi-clouds. That’s more difficult to manage than a fixed on-premise data center.

An expanded IT infrastructure throws up security challenges as well. When there are so many different segments to look after, it’s possible that certain security vulnerabilities will go undetected.  It will be difficult to achieve a uniform application of security policy.

Even when your team detects a problem, they could struggle to locate the source because of the scale of the cloud setup.

  1. Control

Many businesses assume that it’s alright to relinquish control of their cloud to managed service firms. But this approach can be counterproductive.

Companies that use public cloud don’t own the data centers on which their data gets stored. They also don’t control the networks that their data runs through. This automatically limits what they can learn about their clouds.

There’s nothing wrong with cloud service providers managing and running cloud setup on a company’s behalf. That company will benefit from their expertise, and from the time and resources that it will save by outsourcing to them. But this doesn’t mean that it should stop paying attention to its clouds.

  1. Inadequate Visibility Tools

There are tools that allow you to monitor your workloads on cloud platforms. But it’s not enough to just have a tool. It has to be something that you as a customer can use. Some cloud service providers will avail their clients of visibility solutions, but these are often not service-centric enough to work for clients.

The effort required to evaluate and choose visibility tools may also discourage businesses from using them.

How to Improve Your Cloud Visibility

These are the steps you can take to improve cloud visibility.

  1. Adopt a Shared Responsibility Model

Service providers will usually take care of the security surrounding your cloud. But it’s up to you to regulate what happens within your cloud environment. This is what a shared-responsibility model in cloud service provision looks like.

Your in-house IT team has a role to play here. They should track your data, applications, and user activity within your organization. This lets you restrict the room for malicious actors to break into your networks.

  1. Use Cloud Integration Solutions

The sheer variety of applications that run on your cloud could make it difficult for you to gain cloud visibility. You can deal with this issue by using a cloud integration platform. This solution enables real-time exchange of data between your on-site and cloud environments, as well as between various applications that your organization uses.

  1. Train Your Team

Some of the issues you encounter with data and traffic monitoring may be happening because your employees aren’t skilled enough to manage the cloud environment.

This is something you want to fix, even before introducing cloud integration or monitoring tools. When your IT team is properly trained, they will be more efficient at monitoring your cloud resources.

Conclusion

Most discussions about cloud visibility focus on the technologies that can make it work. But trust between cloud service providers and their clients is also important. It’s key to implementing the shared responsibility that both you and your cloud service provider should have towards your infrastructure.

Layer3 takes this approach seriously. As a cloud service provider, we have served both clients in both the public and private sectors. No two organizations are the same. That’s why we work with each one of them to plan and deploy solutions that they meet their peculiar needs.

If you want a cloud provider partner that’s as much a partner as a vendor to your business, you can reach out to us. Send your questions via email to [email protected], and we will respond in the shortest possible time. To request a free demo of our services, contact us here.


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E-Business

NITDA DG Reaffirms FG Commitment to Responsible and Inclusive AI

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The Federal Government of Nigeria has reaffirmed its commitment to building a responsible, inclusive, and sovereign artificial intelligence ecosystem to enable Nigeria to transition from being a passive consumer of AI technologies to an architect and builder of indigenous AI systems.

This was said by the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa Abdullahi CCIE, while delivering a virtual address at the InnovateAI Conference held in Lagos.

The conference brought together policymakers, technology leaders, innovators, and stakeholders to discuss the future of artificial intelligence and its role in driving Nigeria’s digital economy and national development agenda.

Inuwa outlined Nigeria’s ambition to transition from being a consumer of artificial intelligence technologies to becoming a builder and owner of AI systems that reflect national values and priorities, in line with the National AI Strategy.

“Our goal is not just to use AI, but to architect and build our own AI systems in Nigeria,” he said, stressing that the country must take ownership of its AI future.

He noted that Nigeria’s approach to artificial intelligence extends beyond innovation to include governance, infrastructure, data sovereignty, and policy evolution.

According to him, “Responsible AI is never a finished job; it is an iterative journey. Our policies must evolve as the technology evolves, and we must avoid frozen laws by adopting living policies that adapt over time.”

He cited the implementation of the Digital Economy and E-Governance Bill as a key mechanism for generating insights that will help refine AI regulations and governance frameworks.

Inuwa also highlighted the challenge of data representation in global AI systems, noting that most models are trained on non-African datasets, which often results in bias against local dialects, cultures, and demographics.

“If a model shows bias against a local dialect or demographic, we cannot just patch it. We must reinvest in infrastructure to retrain it with inclusive and representative local datasets,” he stated.

He added that building national AI infrastructure is critical to achieving data sovereignty and ensuring that Nigeria is not merely an end user of foreign AI systems.

He further called for strategic partnerships with global technology companies and hyperscalers to build AI infrastructure in Nigeria while aligning with local values and national priorities.

“The world today is a global village. We need to work with global players, but they must understand our local nuances and help us build the infrastructure to retrain and develop AI models that reflect our context,” he said.

The NITDA Director General explained that adopting a comprehensive AI lifecycle approach, from responsible data collection and governance to deployment and continuous feedback, will enable Nigeria to move from reacting to AI developments to proactively designing indigenous AI systems.

“Without understanding how AI models are trained, how decisions are made, and how models are retrained, it will be difficult to build a responsible and trustworthy AI system,” he warned.

He reaffirmed that the Federal Government is intentional about promoting responsible AI and is working closely with the technology ecosystem to co-design national AI guardrails. He described platforms such as the InnovateAI Conference and other national AI dialogues as critical to shaping Nigeria’s AI future.


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Mutual Benefits Assurance Settles ₦5.9bn Claims in January 2026

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Mutual Benefits Assurance, a leading Nigerian insurance company, has paid a total of ₦5,937,665,353.57 in claims to policyholders in January 2026 alone, underlining its strong financial capacity and unwavering commitment to prompt claims settlement.

Mutual Benefits Assurance Settles ₦5.9bn Claims in January 2026

Mutual Benefits Assurance

A breakdown of the figures shows that ₦3,426,602,834.28 was paid under its General (Non-Life) Insurance portfolio, while ₦2,511,062,519.29 was paid across its Life businesses, including Group Life and Retail Life policies.

The significant payout within a single month reinforces Mutual Benefits’ reputation as a dependable insurer that honors its obligations swiftly and responsibly.

Commenting on the development, Olufemi Asenuga, Managing Director, Mutual Benefits Assurance Plc stated that claims settlement remains the core promise of insurance and the ultimate test of an insurer’s credibility.

“Insurance is built on trust. Our ability to settle over ₦5.9 billion in claims in one month demonstrates not only our financial strength, but also our deep commitment to our policyholders. At Mutual Benefits, we do not just sell policies. We stand by our promises,” he said.

With over three decades of operations, Mutual Benefits has consistently positioned itself as a strong and well-capitalised insurer.

The company operates both Life and General Insurance businesses and remains fully compliant with regulatory capital requirements as stipulated by the National Insurance Commission (NAICOM).

The January payout reflects Mutual Benefit’s robust underwriting standards, prudent risk management practices and efficient claims administration framework.

It also aligns with the company’s broader record of substantial claims settlement in recent years, reinforcing its standing as a trusted brand in the Nigerian insurance industry.

Mutual Benefits employs over 5,000 staff, managed by seasoned management team and an experienced Board of Directors. Industry observers note that prompt claims payment remains one of the most critical differentiators in Nigeria’s competitive insurance landscape.

By consistently settling valid claims without delay, Mutual Benefits continues to strengthen customer confidence, deepen market trust and expand its footprint across retail and corporate segments.

As the company begins 2026 on a strong footing, it reiterates its commitment to innovation, service excellence and delivering value to policyholders and stakeholders alike. Mutual Benefits Assurance focused on its mission to provide reliable risk protection solutions while maintaining the highest standards of professionalism and integrity.


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NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

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National Information Technology Development Agency (NITDA) has issued an urgent cybersecurity warning about a serious Microsoft Office vulnerability (CVE-2026-21509) that attackers are actively exploiting.

NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

This advisory, shared through Nigeria’s Computer Emergency Response Team (CERRT.NG), highlights the risks of this flaw and recommends immediate action to protect systems.

Microsoft has released quick security updates to fix this vulnerability, which has a severity score of 7.8, showing it is a serious risk. Attackers have already used it in targeted attacks.

CVE-2026-21509 affects multiple versions of Microsoft Office, including Office 2016, Office 2019, Microsoft 365 Apps, Office 2021, and later versions.

This flaw allows attackers to bypass security features meant to stop harmful Object Linking and Embedding (OLE) controls. OLE is an older Microsoft technology that can be used to embed links or content, but it has often been exploited by malware.

By exploiting this flaw, attackers can create specially designed Office documents.

When a user opens these documents, they can run malicious code or gain further access to the system.

Exploitation requires user interaction, meaning attackers often trick people into opening harmful Word, Excel, or other Office documents. Common methods include using email attachments or files from untrusted sources.

Because Microsoft confirmed that the vulnerability is being actively exploited, they have made emergency security updates available outside their usual schedule. Users and organisations should:

  1. Install the latest Microsoft Office security updates for all affected versions.
  2. Restart Office applications for Office 2021 and later to ensure that the updates take effect.
  3. Use registry-based settings for protection if updates can’t be applied right away.
  4. Follow good cybersecurity practices, like using endpoint protection and filtering emails.

Microsoft’s updates for Office 2021 and newer versions are automatically applied, but need a restart of the applications to be active.


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