Zoho Corporation, Global technology company has announced that all its 45+ business software applications are available at a fixed Nigerian Naira (NGN) price.
Andrew Bourne, country manager, Africa, Zoho Corporation, in a statement on Tuesday, said that the move is part of the brand’s global survive-and-serve strategy, seeks to ease the impact of currency fluctuations, especially on small businesses. It also aims to significantly reduce barriers to entry for SMEs who are considering multiple solutions from different global vendors.
He explained that Zoho through the Small Business Emergency Subscription Assistance Program, is also offering its existing, qualifying small business customers a three-month waiver on their subscription fees, adding that a number of additional initiatives and resources have been launched for businesses to help them weather the Covid-19 crisis. This includes Remotely, a remote working toolkit, which is freely available to all businesses until July 1, 2020.
Bourne said, “Serving our local communities and businesses is a key focus for Zoho, and we recognise that the impact of the global Covid-19 pandemic is forcing businesses to adopt digitisation much faster than they might otherwise have.
“Zoho seeks to make this adoption both simple and affordable by providing its world-class software solutions at a fair price, protected from exchange rate fluctuations. Customers are also guaranteed privacy and security of their data,” he added.
Among Zoho’s top-selling products in the country are Zoho One and Zoho Workplace:
Zoho One is an all-in-one integrated suite of 45+ applications that can run an entire business in the cloud. With Zoho One, a company can manage all its functionalities from marketing, sales, and support, to HR, accounting, and back-office operations—making it a true operating system for business. It is available from NGN7800 per employee, per month (billed annually).
Zoho Workplace offers a suite of productivity apps catering to the needs of today’s modern, distributed workforce. It comprises email, file storage, word processor, spreadsheets, presentations, employee intranet, team chat and online video conferencing tools, and is available from NGN780 per user, per month (billed annually).
Zoho conducts free seminars and training sessions aimed specifically at the African market, educating users about how to adopt cloud technology to grow their businesses.
After the success of its first-ever African Zoholics (Zoho’s user conference) event in Johannesburg in September 2019, the company hosted another Zoholics in Cairo, Egypt, in February this year.
Zoho has plans for long-term growth and expansion in Africa, having seen 35% growth in the region in 2019-2020.
These include integration with top payment gateways in the continent, with a view to support local e-businesses and online retailers. It is also expanding its partner footprint in order to support more local businesses.
Zoho’s partners have helped increase Zoho’s reach, contributing to over 55% of Zoho’s overall revenue for the region, Bourne says.
In addition to Nigeria, localised pricing has also been announced for Kenya, South Africa and Egypt, with further opportunities in the pipeline as Zoho plans to scale up its workforce on the continent over the next two years. Zoho currently has employees in South Africa and Nigeria.
Central to Zoho’s offer and ethos is a commitment to data privacy and protection at the highest level. The company is compliant with both GDPR and EU-US Privacy Shield Framework, and seeks to constantly exceed industry-specific compliance standards.
Zoho currently hosts data in 10 data centres across the globe, with plans to open more to meet data protection regulations in different countries. No part of the business, including free products, uses an ad-revenue model.
Konnect Africa offers Broadband Internet Connection to all Isolation Centers in Sokoto State
Konnect, a subsidiary of Eutelsat Communications, pursues its ambition to connect the entire African continent to very high speed Internet, and more particularly in this context of the current health crisis.
Konnect has recently proposed to offer broadband internet connection to isolation centers to fight against Covid-19 in Sokoto, a north-western state in Nigeria, where it will enable the real-time connection of centers, leading to an effective coordination of medical services and improved the care offer thanks to telemedicine.
With this offer, Konnect joins the fight of several African governments to combat Covid-19 by allowing access to care for the greatest number of people. Each isolation center will benefit from free broadband connectivity. This deployment is made possible through the partnership with Coollink, a foremost ISP in Nigeria.
Commenting on the agreement, Jean-Claude Tshipama, CEO of Konnect Africa, said: “This operation demonstrates our ability to meet as quickly as possible the connectivity needs of institutional and commercial structures, even in complex times like these. We want Sokoto State to benefit from our expertise and the quality of our broadband services by providing FREE connectivity to all isolation centers.”
Shahin Nouri, CEO of Coollink, added: “Helping the Sokoto State Government to provide free satellite internet services to isolation centers is very important to us. It shows our engagement to deliver high-speed Internet anywhere in Nigeria and to help communities in crisis. Eutelsat Konnect has been a very important partner for us, and with such initiatives, is showing its commitment to the Nigerian market.”
Sokoto State Government Commissioner for Health, Dr. Muhammad Ali Inname said: “Konnect has shown great concern towards the good people of Sokoto state by providing internet connectivity to three Covid-19 Isolation centers in the state. This gesture will go a long way in facilitating the management of Covid-19 patients in the state.”
Konnect, in partnership with Coollink, has been operating in Nigeria since 2017, with the ambition of offering broadband connectivity to all segments of the population, in particular those located in unserved or underserved areas.
Konnect offers an affordable and flexible solution, available everywhere. Konnect will see its in-orbit resources increase tenfold with the entry into service of the EUTELSAT KONNECT satellite in the coming months. With a total capacity of 75 Gbps, EUTELSAT KONNECT will be able to provide very high speed Internet of up to 100 Mbps, guaranteeing full coverage of Nigeria and 40 other African countries.
Subscribers Seek Free Calls, Data as Palliatives
Telecoms subscribers have appealed to the telecoms companies to provide them with free voice calls, in addition to more data palliatives.
Deolu Ogunbanjo, president, National Association of Telecoms Subscribers (NATCOMS), who spoke during a recent webinar organised by the Nigerian Communications Commission (NCC), said the call became necessary to cushion the impact of the Covid-19 pandemic, which he said, had grounded global economies, and created so much challenges for telecoms subscribers across networks.
Ferdi Moolman, CEO, MTN, recently said the telco alone had provided 3.71 billion free SMS to more than 51 million subscribers across every state of the Nigerian federation; which he said was a projection that 75 per cent of all MTN subscribers, utilised the service while it lasted during the pandemic.
But while commending the telecoms operators for providing free SMS to subscribers, Ogunbanjo said: “Telecoms subscribers in Nigeria are also looking forward to the telecommunications companies in Nigeria to give free voice call and additional data palliatives to subscribers on their various networks.”
Ogunbanjo commended NCC for setting up the pace on the consumer rights to seek redress by providing the 6-2-2 Toll-free line.
“The Mobile Network Operators (MNOs) have also done the same by providing the Toll-free customer care lines. He however said unfortunately, this is not so for other companies operating in Nigeria.
In other countries, we all know that companies do provide Toll-free redress /complaint lines as one the consumer’s rights to seek redress anytime.
This Redress/Complaint Toll-feee lines should be provided by all companies operating in Nigeria that is expecting some form of feedback /redress on their products and services offerings, as this promotes consumer-centrism,” Ogunbanjo said.
He drew the attention of NCC to the unwholesome practice of mobile phone importers and manufacturers, insisting that with a population of over 200 million people and a subscriber base of over 190 million subscribers as at April this year, Nigeria is a very big phones market and as such, all phones coming into Nigeria must be of standard quality and must satisfy the yearnings and aspirations of phone users, particularly as it concerns the phone chargers that come with mobile phones into Nigeria. “All over Nigeria, our electrical wall sockets are the 3-pin-plug type.
However, phone dealers, to our disappointment bring into Nigeria the 2-pin-plug phone chargers, a development that infringes on the consumer’s right to product satisfaction in view of the fact that mobile phones are consumer durables,” Ogunbanjo said.
He therefore called on NCC to engage mobile phone importers and manufacturers to ensure that all mobile phones coming into Nigeria come with 3-pin quality chargers.
CPN Says 5G Will Drive Economic Growth, Social Inclusion
Prof. Charles Uwadie, president and chairman in council of the Computer Professionals Registration Council of Nigeria (CPN), has said that the adoption of 5th Generation (5G) telecom network will drive economic growth and social inclusion in Nigeria.
He stated this during a virtual press conference.
Uwadie said that the adoption of 5G had been touted as the next frontier of investment across the world.
He added at the press conference held to announce the agency’s 2020 IT Professionals’ Assembly and Annual General Meeting that the latest telecom technology could increase Nigeria’s Information Communication Technology Sector’s contribution to the nation’s Gross Domestic Product. But he said 5G’s adoption would not be without challenges in Nigeria.
“It is for this reason that the 2020 IT Professionals’ Assembly would be considering the technological and regulatory challenges associated with the adoption of 5G viz-a-viz the future of frequency bands, deployment and coverage, device support, security and privacy, digital infrastructure challenges, outdated regulatory policies, removal of impediments to the expansion of digital infrastructures, commitment to actions that promote the long-term growth of the digital economy, misgivings and health concerns against it, among other issues’’, he said.
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