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Zoho Unveils Early Access to CRM for Everyone, Zoho Apptic & Catalyst

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Zoho Corporation, a leading global technology company, today announced early access to Zoho CRM for Everyone, a new set of industry-first capabilities aimed at democratising CRM to all teams involved in customer operations activities.

The company also unveiled significant enhancements to its offerings for professional developers and app development teams. These include early access to new services within Catalyst, the company’s pro-code full-stack development platform, and the general availability of Zoho Apptics, an application analytics solution that enables developers to track the in-app usage and performance of applications built on iOS, macOS, Android, and other platforms.

“Businesses are looking for unified solutions that help them optimise for value, maximise their competitive advantages, and tap into new market opportunities amid tough economic conditions,” said Kehinde Ogundare, Country Head, Zoho Nigeria. “At Zoho, we’re focused on continuously deepening our current offerings and expanding others to serve business needs. Zoho CRM for Everyone, for instance, is the first true democratisation of the CRM paradigm and helps unify all customer operations teams onto the CRM to deliver better customer experiences. Likewise, the upgraded Catalyst and the privacy-focused Apptics solution work hand-in-hand to deliver an unmatched developer experience from concept to code, and deployment to analytics.”

Zoho CRM for Everyone

Zoho CRM is one of the top selling products in Nigeria. The product recorded a  60% YoY growth in 2023 in the country.

Zoho CRM for Everyone allows sales teams, the primary custodian of customer relationships, to communicate and coordinate with other customer-facing teams from a single place—the CRM application—instead of holding fragmented discussions. It enables account managers, for example, to pull in a solutions engineer to coordinate a product demonstration for a customer. A marketer can perform win-loss analysis for specific deals. A community specialist can manage advocacy engagements like case studies. They may all use different core applications for deep work but can now converge on the CRM for managing shared responsibilities towards the customer.

Besides opening up CRM access cross-functionally, Zoho CRM for Everyone also empowers every team to manage their own workflows autonomously within the corporate IT framework. The new capabilities stand to improve visibility for every stakeholder in the customer journey, mitigate gaps in coordination, reduce turnaround time, and improve the quality of the customer experience.

To make CRM for Everyone possible, the following capabilities have come together in Zoho CRM:

● Team Modules and Requesters: Under team modules, business teams can create their own team-level data modules (in addition to organisation-level modules) by themselves while being governed by IT teams. Requesters is a new user profile in Zoho CRM that allows a team member to raise a request for colleagues in different teams and track the request status.
● Refreshed User Experience: To enable this fundamental shift in usage, the interface of Zoho CRM has been redesigned for better usability across roles and functions. With this release, Zoho CRM is also making a major stride in accessibility with capabilities covering areas like vision, motor activity, and interactions.

New Custom App Development Capabilities in Catalyst

Building custom solutions out of a disparate mix of tools has consistently been a source of frustration for developers. Catalyst unifies pro-code development efforts and streamlines the entire lifecycle by abstracting away complexities, providing pre-built components, and offering a comprehensive suite of developer tools.

Catalyst’s newest offerings, available under early access, expand on developer logic, design, and delivery:

● Signals: Routes events from sources like Zoho services, third-party sources, or custom applications to handlers (like Catalyst Functions, Circuits, etc.) using topics and subscriptions.
● NoSQL Database: Allows users to store structured, semi-structured, and unstructured data while supporting diverse data types and scaling dynamically with high performance.
● Slate: A fully managed frontend platform that lets developers easily build highly customised interfaces that leverage frameworks such as React.js, Next.js, Sveltekit, etc.
● CI/CD Pipeline: Automates tests and builds for continuous delivery pipelines, streamlining development workflows for faster time-to-market.

Catalyst seamlessly integrates with the Zoho ecosystem and third-party applications, enabling developers to leverage existing infrastructure and data sources. The platform stands out with its transparent and cost-effective pricing model, empowering organisations of all sizes by eliminating hidden fees and offering predictable, scalable pricing.

Privacy-Friendly Application Analytics:

Zoho Apptics delivers an extensive digital analytics platform designed for every stakeholder involved in application development and management. The solution consolidates analytics across app usage, performance, user engagement, and growth metrics into a centralised console, then synthesises these multifaceted data streams into actionable insights presented visually in dashboards and reports.

This unified view empowers organisations to make informed decisions, optimise app experiences, drive user engagement, and fuel sustainable growth throughout the application lifecycle. Apptics provides multi-platform analytics support, covering Android, iOS, macOS, tvOS, watchOS, iPadOS, Windows, React Native, Flutter, and Unity, with web analytics capabilities coming soon.

Apptics stands out by offering a unique capability to prompt Android and iOS users for app ratings and updates directly from the Apptics console. Integrated app store reviews management helps in streamlining the process of analysing user sentiment. Additionally, Zoho Apptics prioritises data privacy and security, exceeding industry best practices and regulatory compliance standards. User information is safeguarded behind encryption and access controls, ensuring analytics insights are leveraged responsibly without compromising individual privacy.

Pricing and Availability  

Starting today, early access to Zoho CRM for Everyone is available upon request for Zoho customers worldwide. Zoho will be releasing additional capabilities to CRM for Everyone over several weeks during the early access phase.

Catalyst offers a generous Free Tier that renews monthly, alongside options for a pay-as-you-go model and subscription-based pricing. The new features are now available for early access, and interested users can sign up by visiting Zoho’s Catalyst page. Apptics is globally available now and offers a free plan and a pro plan starting at NGN18600 per month, when billed annually.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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CerAwards 2026: CeraVe & Konga Health Reward Top Creators with Paris Trips and N12M in Prizes

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The intersection of dermatological excellence, technological innovation, and creative storytelling reached a fever pitch on April 23rd as the inaugural Cerawards Africa 2026 took centre stage in Lagos. Orchestrated by CeraVe, the world’s #1 dermatologist-recommended skincare brand, in an exclusive strategic partnership with Konga Health, Nigeria’s leading distributor of premium skincare and beauty products, the event celebrated emerging creators with CeraVe-sponsored trips to Paris, N2 Million and other amazing prizes.

CerAwards 2026: CeraVe & Konga Health Reward Top Creators with Paris Trips and N12M in Prizes

CerAwards 2026

Making its debut on the African continent, CerAwards 2026 chose Nigeria as its first destination, a decision made possible through the direct result of the robust infrastructure and market trust built by Konga Health. This partnership between both brands reflects a shared commitment to driving accessibility, authenticity, and innovation within the beauty industry, while placing Nigerian talent firmly on the global stage.

Hosted by renowned media personality Bisola Aiyeola, the event delivered a seamless blend of entertainment and industry relevance. From the outset, it was clear that CerAwards was not just another awards ceremony, but a platform designed to reshape narratives, connecting skincare, storytelling, and commerce in a uniquely Nigerian way. The gala brought together the beauty industry elites, Nollywood stars, top influencers, and a new generation of digital entrepreneurs, all united by a singular vision of excellence.

Delivering his address at the event, Chairman of Zinox Group, Leo Stan Ekeh, emphasised the strategic importance of innovation and excellence in building sustainable industries.

“What we are witnessing today is the convergence of technology, creativity, and commerce,” he stated. “At Konga, and particularly through Konga Health, we are committed to pursuing excellence in everything we do, ensuring that Nigerians have access to genuine products while also creating platforms that drive economic value. Technology remains the backbone of modern economies, and initiatives like CerAwards demonstrate how it can unlock new opportunities for growth, especially among young creators.”

CerAwards 2026 attracted over 800 entries from content creators across the country, reflecting the depth of talent within Nigeria’s digital and creative economy. Following a rigorous screening process by a distinguished jury comprising Funke Akindele (Nollywood actress, producer and director), Uzor Arukwe (award-winning actor), Anais Routhiau (CeraVe Africa), Ijeoma Balogun (CEO, Redrick PR), Subuola Oyeleye (Founder, Beauty Hut Africa), and Yvonne Enwerem (VP, Konga Health), the top 64 entries were shortlisted.

The competition, which recorded over 65,000 public votes, eventually expanded beyond its initial structure to accommodate 28 finalists, underscoring the exceptional quality of submissions.

Participants competed across six categories: Educational, Original, Viral Video, Cleansing, Body Moisturising, and Let’s Get Creative. The award categories spanned the full spectrum of the CeraVe experience, from educational content to viral creativity.

The awards produced six grand prize winners. Three exceptional creators won the ultimate “CeraTicket,” an all-expenses-paid trip to France to experience the heart of global beauty: Perpetua Ugwuegede (Body Moisturising), Boluwatife Lawal (Educational Content), and Iyanuoluwa Sowemimo (Let’s Get Creative). Three winners received N2 Million worth of premium content creation gear: Beryl Inegbenose (Original Content), Precious Ernest (Cleansing), and Joseph Shaka Momodu (Viral Video). The 1st runners-up were each awarded N1 million, while several other participants walked away with N500,000 in consolation prizes and gifts.

The event also featured special Nollywood Recognition Awards presented to Funke Akindele and Uzor Arukwe for their outstanding contributions to the film industry, further cementing the intersection between beauty, storytelling, and entertainment.

Beyond the awards, CerAwards 2026 represents a broader shift in how beauty brands engage with consumers in Africa. Through its partnership with Konga Health, CeraVe has tapped into a robust commerce and distribution ecosystem that prioritises authenticity, accessibility, and customer trust.

For Konga Health, the success of CerAwards reinforces its position as a trusted gateway for premium beauty brands and a champion of Nigerian creativity. As the platform continues to expand its offerings and partnerships, it remains focused on delivering value that resonates with modern consumers.

Under the leadership of Yvonne Enwerem, VP of Konga Health, the platform has become the exclusive custodian of CeraVe’s brand integrity in the region, ensuring that consumers are protected from counterfeits while enjoying seamless access to world-class dermatological solutions.

Ultimately, CerAwards 2026 has not only celebrated excellence, it has redefined what is possible when global brands and local platforms work together.


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Elon Musk Launches XChat with Video Calling to Take on WhatsApp, Messenger

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Elon Musk’s X (formerly Twitter) has launched a new stand-alone messaging app on iOS devices, called XChat.

Elon Musk Launches XChat with Video Calling to Take on WhatsApp, Messenger

Elon Musk

This app will help users connect their existing X contacts for calling, chatting, and sharing files. This move shows how Musk’s previous idea of creating a single ‘everything app’ seems to shift to a different strategy now.

This newly launched app comes with features such as audio and video calling, text messaging, group chats, and file sharing.

Moreover, it features privacy-focused tools like disappearing messages, the option to delete and edit messages for everyone, and a feature that blocks screenshots.

Looking at these features, the XChat seems to take on WhatsApp and Messenger.

However, the tech firm said that the app has no tracking or ads.

In terms of privacy, X claimed that the instant messaging app is end-to-end encrypted and comes with a PIN.

This app is currently available to iOS users only, and more updates are expected in the near future, as teased by Benji Taylor, the X’s lead designer. The launch of this app reflects a shift in Musk’s strategy about turning X into an ‘everything’ app that will include payments, shopping, messaging, and more combined in one place.

However, the focus of xAI seems to be different now as the company seems to be developing several different apps instead of combining everything into one.

This approach may help X to reach users through their various services rather than a single platform.

While XChat focused on messaging currently, the tech firm is also reportedly testing a separate payments system, which is not available to the public so far.

More features and updates to the instant messaging app are likely to be arriving in the coming months as X continues to grow its ecosystem with more apps.

 

 


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Globacom Unveils Two New TVCs Showcasing the Future of Connectivity

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Technology Company, ​Globacom has unveiled two vibrant television commercials, “Road Trip” and “Department of Imagination,” reinforcing the telecommunications giant’s dedication to providing seamless, reliable connectivity for every lifestyle.

​These engaging campaigns illustrate how Glo remains an essential partner in both our daily routines and our boldest future aspirations.

​​“Road Trip” captures a relatable family adventure filled with laughter and authentic moments. The story follows Toyin Abraham Ajeyemi as she experiences the frustration of poor signal—only to find that switching to Glo transforms the experience instantly. Whether it’s navigation, downloading content, or staying entertained, the difference is clear with Glo, which ensures you stay connected no matter where the road takes you.

Starring alongside Toyin Abraham Ajeyemi, the commercial featured Bolaji Ogunmola and others and their combination brought the best out of the TVC.

​Users can easily access data plans by dialling *312#, ensuring smooth, uninterrupted service on the go.

​Department, on the other hand transports viewers to a futuristic landscape where technology bridges the gap between creativity and reality.

Guided by the renowned Richard Mofe-Damijo (The Professor), the story explores how powerful ideas turn into extraordinary experiences. It showcases a smarter, more dynamic world—from real-time gaming to advanced culinary processes demonstrated by Hilda Baci and creative tech integration by Bamike Adenibuyan (Bam-Bam).

​The unique feature of the story is each scene serving as a testament to how Glo is actively shaping a future where technological possibilities are infinite.

​The Glo’s latest commercials carry a unified, powerful message: The future is here, and it is powered by Glo.


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