Broadcasting
90% of Global Constituents Support AI Agents in Public Service, Salesforce Finds

Public trust in government has been lagging for years but new Salesforce research reveals AI agents could help rebuild it.
Constituents around the world agree there’s room for improvement when it comes to government service. Forty percent struggle with government interactions, and over a third are unsure of available programs. However, the research indicates overwhelming public support for AI solutions — with 90% of global constituents saying they’d use an AI agent to engage with their government.
The arrival of AI agents presents governments with an exciting opportunity to strengthen public trust by streamlining services and speeding up response times. And in the face of tightening budgets, agents can augment public servants and better serve their constituents — without having to add headcount.
“It is clear from our research that there is a need for AI solutions like Salesforce’s Agentforce that help governments streamline and scale services to better meet the needs of their constituents,” said Nasi Jazayeri, EVP and GM of Public Sector at Salesforce.
“As global leaders gather in Davos, we have a tremendous opportunity for the public and private sectors to come together and explore how major advancements in technology like AI agents can improve how governments support citizens.”
Public calls for improved government service
40% say it’s difficult to interact with the government when they have questions or need help.
Less than half of survey respondents find it easy to understand what public services (42%) and public assistance programs (46%) are available to them.
Top service delivery improvements desired by global constituents include:
Reducing the number of steps to address needs
Responding to their needs faster
Constituents eager to engage with agents
90% of global respondents said they’d use an AI agent to interact with the public sector.
Constituents in Brazil, Spain, Singapore, and Italy are among the most willing to use AI agents to interact with the public sector, providing these countries with the opportunity to be trailblazers in the agentic AI era.
20% of German and American respondents say they’re very likely to use an AI agent to help fill out government forms (e.g. filing taxes, completing applications).
Three factors global respondents said they prioritised when considering using AI agents in the public sector:
24/7 access to information and services (47%)
Helping them efficiently access government resources (44%)
Reducing the number of websites and steps needed to address their needs (40%)
Broadcasting
KongaFM 103.7 Garners Thousands of Listeners, Gets Rave Reviews

KongaFM 103.7, the 24/7 innovative hit music and commerce radio station, has taken the airwaves by storm since its recent launch.
Operating on terrestrial frequencies in Lagos on 103.7 and streaming online for listeners globally at www.kongafm.com, KongaFM has quickly become a favourite among audiences.
The radio station blends entertainment, inspiration, and commerce in a way that is both refreshing and impactful.
Despite being in its test run phase, the station has already garnered thousands of listeners, with many praising its professionalism, unique programming, and commitment to delivering value.
The station kicked off with an exciting mix of hit music, motivational content, and commercial activities, setting itself apart as a trailblazer in the radio industry.
True to its promise, KongaFM has been inspiring listeners while offering exclusive deals and opportunities.
One of the standout features of the station is its daily exclusive deals segment, broadcast from 7:00 to 8:00 AM.
Listeners have lauded the genuineness of these deals, with many expressing their satisfaction with the quality and affordability of the products promoted.
Feedback from listeners has been overwhelmingly positive. During a recent show on Thursday afternoon, the station was inundated with calls from enthusiastic listeners eager to share their thoughts.
While not all calls could be taken, the feedback received was nothing short of astounding, especially for a newcomer in the radio industry.
One listener, Grace Yusuf, mentioned how the station has positively impacted her daily routine.
“KongaFM is my go-to station every morning while commuting to work. The gospel music is great, while other content and inspiring discussions keep me motivated throughout the day,” she said.
Tunde Obaposh, currently pursuing his PhD in Robotics in Kansas, shared his experience streaming Konga FM online.
“I believe KongaFM is going to redefine the standard in the radio space. I love how they incorporate AI into their broadcasts, making the experience seamless and engaging,” he noted.
Another enthusiastic listener, Michael Arinze, described KongaFM as “a breath of fresh air in the radio space.
They’ve not only delivered on their promise of hit music but have also created a platform where businesses can thrive. I’ve already taken advantage of two deals they promoted, and I can confirm they’re genuine.”
What truly sets KongaFM apart is its commitment to inspiring and motivating its audience. From the best gospel hits from 5:00 – 7:00 AM to thought-provoking discussions and hit music throughout the day, the station has created a unique listening experience that resonates with a wide range of audiences.
As the station continues gaining momentum, one thing remains certain — KongaFM 103.7 has carved a niche for itself in the industry.
With a unique blend of entertainment, business empowerment, and audience engagement, it is no surprise that many have hailed it as a game-changer in the Nigerian radio landscape. For those yet to tune in, KongaFM promises an exciting and rewarding experience.
Broadcasting
TikTok Deletes over 2m Videos in Nigeria for Policy Violations

TikTok, social media giant, has reaffirmed its commitment to online safety by removing more than two million videos in Nigeria between July and September 2024 for violating its Community Guidelines.
According to its Q3 Community Guidelines Enforcement Report, 99.1 percent of these videos were taken down within 24 hours of being posted.
With millions of videos uploaded daily by its over one billion users worldwide, TikTok has continued to improve its content moderation efforts through advanced technology.
The platform’s proactive detection rate has now reached 98.2 percent globally, allowing it to identify and remove harmful content before it reaches viewers.
Between July and September 2024, TikTok removed over 147 million videos worldwide, with 118 million taken down through automation.
In Nigeria, 92.1 percent of all removed videos were taken down before any user reported them, reflecting the platform’s proactive moderation strategy.
The report highlights the most common policy violations that led to content removal in Nigeria.
These include sensitive and mature themes, where 99.4 percent of flagged videos were removed before any user report.
Content related to regulated goods and commercial activities, including scams and the illegal sale of items such as firearms or explosives, accounted for 99.1 percent of removals before user reports.
Additionally, content categorized under mental and behavioral health, which could negatively impact users, particularly younger audiences, saw a 99.9 percent removal rate before any user reports.
TikTok maintains that its mission to inspire creativity and bring joy is built on a foundation of user safety and content integrity.
The platform continues to invest in Trust and Safety professionals who work alongside advanced technology to enforce its Community Guidelines, Terms of Service, and Advertising Policies.
By prioritising a positive and secure digital space, TikTok aims to ensure that users can create, connect, and be entertained without exposure to harmful content.
Broadcasting
Nigeria’s Brightest Young Minds to Compete in Spelling Bee Finals

The highly anticipated finals of the Spellingbee in Nigeria (SpIN) will take place on Saturday, February 15, 2025, at the U.S. Consulate’s Residence in Lagos.
This milestone event will see 64 outstanding finalists from Abuja, Lagos, Osun, and Taraba States competing for the championship title, marking a historic moment as Nigeria makes its debut in the prestigious Scripps National Spelling Bee, USA.
The winner of SpIN ’25 National Finals receives an all-expense-paid trip to represent Nigeria at the 100th edition of the Scripps National Spelling Bee in the United States, a centennial celebration of academic excellence that has shaped young minds for generations.
Beyond crowning a champion, the National Finals underscores SpIN’s core mission: cultivating academic excellence, linguistic mastery, and a commitment to fostering educational and leadership opportunities for young learners.
Speaking on the upcoming event, Eugenia Tachie-Menson, Convener of Spelling Bee in Nigeria, an affiliate of the Scripps National Spelling Bee, USA, emphasized the competition’s transformative impact on young learners.
“This competition is more than just spelling—it builds confidence, public speaking skills, and critical thinking, preparing students for global opportunities.
“We are thrilled by the enthusiasm it has received and the doors it will open for Nigeria’s brightest young minds.”
The event, which is set to attract members of the diplomatic corps, C-Suite executives, high net worth parents and educational leaders, is made possible through the support of key partners: Indomie Noodles (Title Sponsor), Checkers Custard (Co-Sponsor), and partnerships with Lucid Education Initiative, the U.S. Consul-General Lagos, the American Business Council of Nigeria, the Rotary Club of VI East, and AT3 Resources – The Muvmnt Agency (PR Partner).
Spellingbee in Nigeria is a prestigious competition affiliated with the globally renowned Scripps National Spelling Bee, USA. It is dedicated to promoting literacy, vocabulary development, and critical thinking among Nigerian students, equipping them with skills to compete on a global stage.
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