Telecom
Africa Still too Trusting of Email Communication – Report

While 65% of Africans surveyed are concerned about cybercrime, 53% think that trusting emails from people they know is good enough; 28% have fallen for a phishing email and 50% have had a malware infection.
Additionally, 64% don’t know what ransomware is and yet believe they can easily identify a security threat, and 52% don’t know what multi-factor authentication is.
These are some of the key findings from the 2019 KnowBe4 African Report, released by global security awareness training and simulated phishing platform KnowBe4.
The report is based on feedback from respondents across Botswana, Egypt, Ghana, Kenya, Mauritius, Morocco, Nigeria and South Africa.
KnowBe4 said that of all countries surveyed, Kenyans (75%) and South Africans (74%) were the most concerned about the risk of cyber crime and yet respondents were comfortable giving away their personal information as long as they understood what it was being used for (Kenyans 26.59% and South Africans 57%).
“It’s a worrying trend – many phishing scams will use any means necessary to tease out valuable nuggets of personal information and phone calls or emails from so-called ‘trusted sources’ are among the most common methods used,” the company stated.
According to KnowBe4, the problem is that most users are not aware of how cyber criminals operate and the tools that they use.
“More than half of respondents across all eight countries felt very confident that they would recognise a security incident or issue if they saw one, but a significant percentage have had a PC infection, and more than a quarter had fallen for a scam. In South Africa, 50% of respondents had their PCs infected, while in Kenya, Ghana and Egypt, this number rose to 67%.”
The KnowBe4 survey also found that even though nearly half of respondents across all eight countries felt that their organisations had trained them adequately, a quarter of them didn’t know what a ransomware was. For South Africans, a worrying 31.5% thought that a cyber threat that encrypts files and demands payments was a Trojan virus and 26.9% of Kenyans agreed.
Egypt and Morocco thought it was a drive-by download, while Ghana thought it was a botnet.
“More than 50% of respondents are not aware of what multi-factor authentication is or the benefit thereof. Using stolen credentials was the third most common attack vector used in successful breaches and applying multi-factor authentication, which is combining your password with something that you own, such as a One-Time-Password app on your phone, which reduces this risk significantly,” the company added.
According to the report email security is one of the biggest threats facing the average user – with over 70% of those surveyed using email to collaborate.
KnowBe4 stated: “Most people don’t realise what a risky email looks like or how their actions can result in their systems becoming infected. While more than half of respondents in Botswana, Egypt, Kenya, Ghana, Morocco and Mauritius have enough security smarts to avoid clicking on links or opening attachments they don’t expect, a startling 46% still trusted emails from people they knew. In South Africa, those statistics are completely turned around – more than half of respondents (52%) trust emails from people they know, while only 49.5% don’t open attachments they have not expected.”
“Email remains one of the most successful forms of cyber attack today for this very reason. People are quick to click on links or attachments sent to them from people who they know, not realising that cyber criminals have potentially hacked or spoofed (impersonated) their friend’s, colleague’s or suppliers’ systems to spread malware, or launch other forms of attacks.”
The company also expressed concern that phishing and social engineering attacks have spread to other communication channels, particularly WhatsApp – and given that the platform is in use over 90% in Africa, this was a serious concern.
“Training in cybersecurity threats, methodologies, entry points and vulnerabilities has become critical for the organisation. This not only helps to minimise the growing risk of human error that’s allowing threats to bypass their complex and powerful security systems, but helps to protect their employees,” KnowBe4 added.
Cyber security specialists believe businesses should adopt the stance of ‘expecting an attack’ in order to improve their preparedness and have controls in place to detect and prevent before major damage is caused.
The premise is that it is not enough to have systems in place to detect and notify of attacks, there must be the ability to stop an attack.
Telecom
FG Scraps 5 Percent Telecom Excise Duty Under New Tax Law

Federal government has abolished the five per cent excise duty on telecommunications services, a levy that had long sparked public concern over rising costs for subscribers.

Pic credit… Itedgenews
Aminu Maida, executive vice chairman, Nigerian Communications Commission (NCC), announced the development during an interactive session with journalists in Abuja on Tuesday.
Maida explained that the duty, which was earlier suspended, had now been completely removed by President Bola Tinubu under the new tax legislation.
“The excise duty, it was the 5 per cent or so, that is no longer there. Before it was suspended, but now the president has been magnanimous to remove it entirely. I was in a room when it was raised, and he said, No, no, no, we cannot put this on Nigerians. I was very pleased when the bills came out and we saw his words were followed through,” he disclosed.
Maida stressed that eliminating the charge would ease cost pressures on subscribers and enable wider industry growth.
He added that reforms within the sector were now guided by principles of transparency, accountability, and stronger consumer protection.
The EVC revealed that the regulator was moving beyond traditional rule-based supervision to incorporate behavioural economics, which includes providing more information for consumers and operators to make informed choices.
According to him, one key initiative is a nationwide public map of network performance, expected in September, that will provide independent data on download speeds, latency, and other service indicators.
“There will also be a quarterly network performance report based on user data. It extends accountability beyond mobile operators to also include infrastructure providers who play a critical role in reliability,” he said.
The NCC boss further emphasised the importance of corporate governance as a tool to attract investment and improve industry efficiency. He noted that the ultimate goal is to nurture a telecom company that is wholly Nigerian-owned, well-structured, and globally competitive.
He listed some of the NCC’s recent achievements, including the conclusion of the NIN-SIM audit, settlement of USSD debt disputes, transition to end-user billing, and the launch of a Major Incident Reporting Portal.
On call tariffs, he pointed out that competition had helped keep rates low, with the highest in the market today at about N18 or N19 per minute, compared to N50 per minute two decades ago.
Addressing frequent consumer complaints, he disclosed that the NCC and Central Bank of Nigeria (CBN) had developed a new framework to standardise electronic recharge processes. In addition, Tier-1 audit firms were hired to investigate billing systems after reports of unexplained data depletion.
The results, he said, showed no systemic manipulation. Instead, factors such as background applications, device settings, and complex tariff plans contributed to user dissatisfaction.
“We are not trying to punish anyone. We want the industry to grow, so consumers are happier, operators perform better, and the government benefits from a broader tax base,” Maida added.
Telecom
Roqqu, SiBAN Unite to Drive Blockchain Innovation Across Nigeria

In a strategic move to propel the Nigerian blockchain ecosystem, Roqqu, a prominent digital finance and blockchain solutions provider, has officially partnered with the Stakeholders in Blockchain Technology Association of Nigeria (SiBAN).
This new alliance will leverage the combined expertise and resources of both organizations to foster innovation, drive development, and accelerate the adoption of blockchain technology across Nigeria.
The partnership comes shortly after Roqqu was welcomed into the SiBAN network as a corporate member, solidifying a joint commitment to building a more credible, transparent, and sustainable digital asset ecosystem.
The collaboration is designed to bridge the gap between rapid technological innovation and responsible adoption, while prioritizing user protection and ethical standards.
In a statement, the organizations detailed a range of initiatives to be launched as part of this collaboration, all aimed at promoting financial inclusion and responsible innovation.
Key initiatives to be carried out by the two organisations include jointly hosting events to educate both the public and industry professionals on blockchain technology, developing training programs to equip developers and the public with the skills needed to thrive in the blockchain space and actively engaging with regulators and policymakers to help shape a more informed and compliant blockchain community in Nigeria.
“We are delighted to have this collaboration. Our collective strength lies in the diversity and commitment that we both bring to the table and ultimately, contribute to the growth of the blockchain ecosystem,” said Obinna Iwuno, President of SiBAN in the statement.
Roqqu has seen remarkable growth in recent years, establishing itself as a leading force in making cryptocurrency and digital finance accessible. With a focus on providing fast, reliable, and user-friendly services, the company has expanded its footprint beyond Nigeria into other key African markets, including Ghana, Kenya, and South Africa. This expansion, along with a virtual currency license to operate in the European Economic Area (EEA), positions Roqqu as a truly international fintech company.
Reacting to the partnership, the Chief Compliance Officer of Roqqu, Roimot Ajiboye-Ibitoye, said partnering with SiBAN is a natural step to make blockchain technology and digital finance accessible, safe, and beneficial for everyone, insisting that together, the two organisations are not just talking about blockchain adoption. Rather, actively building the frameworks, trust, and education needed for it to thrive responsibly in Nigeria.
“This collaboration represents a united front between innovators and industry advocates to create a credible, transparent, and sustainable digital asset ecosystem. By combining our expertise with SiBAN’s strong advocacy and regulatory engagement, we are setting the stage for a future where blockchain becomes a trusted driver of financial inclusion and economic growth across the globe,” he said.
This partnership highlights a shared vision between Roqqu and associations like SiBAN that play a crucial role in bridging the gap between industry innovation and responsible adoption to ensure the benefits of blockchain are accessible to a wider audience, creating a safer and more robust future for digital finance in Nigeria.
SiBAN as a body provides a platform where stakeholders can share knowledge and experiences, where companies can engage in constructive policy discussions with regulators, where communities can learn about safe, responsible participation in the blockchain space and where businesses can collaborate on solutions that serve both economic and social development goals.
Industry watchers believe that this partnership highlights a shared vision of creating a credible, transparent, and sustainable digital asset ecosystem. By working together, Roqqu and SiBAN aim to bridge the gap between rapid technological innovation and responsible adoption, ensuring that the benefits of blockchain are accessible to a wider audience while prioritizing user protection and ethical standards.
Telecom
NCC Claims to Have Eliminated Unregistered SIMs from Telecoms Networks

Nigerian Communications Commission (NCC) has said that it has successfully eliminated users of unregistered subscriber identity modules (SIM), from the Nigerian telecommunication network, a development that can boost national and cyber security.

Eng. Aminu Maida, executive vice chairman of NCC,
Eng. Aminu Maida, executive vice chairman of NCC, who disclosed the information at a media briefing in Abuja on Monday, said, however, that it was beyond the scope of the agency to control the names with which some customers used in registered their SIMs.
The NCC CEO pointed out that while the commission had successfully removed unregistered SIMs from its network, some strange names being attached to some of the subscribers reflect what the owners used while registering with their operators.
“No unregistered SIM is operating on the network as of today, but there may be people using names they did not register with, apparently to mask their identities. We cannot control the names attached to each SIM, as they reflect what the owners used at the time of registration with their respective operators,” the EVC said.
“While NCC cannot control that behaviour, it is to be noted that it is an offence to use fake names to make or receive calls in Nigeria,” Maida warned.
The EVC, however, said that the commission has put necessary measures in place to ensure sanity and stability in the industry so that every user can determine the best network operator to patronise based on performance, service delivery and charges.
He said the commission would, in September this year, launch a public map to show subscribers which of the telecoms networks provides the best service and tariff plan to determine which to patronise based on their locations.
Mr. Maida said for the industry to make the required progress and serve the interests of the people, there is a need for a fresh injection of capital from outside the industry, adding that the commission had already revised a series of good governance guidelines to guide operators in the industry.
According to him, the guidelines are aimed at promoting transparency, accountability and boosting investors’ confidence and customers’ trust in the industry.
He said, “The need for good corporate governance guidelines requires that operators in the industry must provide audited reports to boost investors’ confidence and earn the trust and confidence of their customers”.
The ECV explained that the commission approved the recent tariff hike for the industry due to the fact that there had not been any cost-reflective tariff adjustment for a decade, adding that the commission was mindful of the need to protect the interests of both the operators and Nigerian subscribers.
On the issue of threats to telecoms infrastructure nationwide, the EVC announced that he would soon meet with governors to discuss the need for them to team up with NCC to protect telecoms infrastructure in their domains and to also eliminate multiple taxes on the operators so as to improve service delivery and ensure national security.
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