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B2B e-commerce as an Enabler of Micro Businesses

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The informal retail space in Nigeria has one of the lowest entry barriers. Most people who are into ‘hustling’ – street parlance for those chasing extra income – play in this space.

Characteristically, the majority of informal retail businesses are largely unstructured despite their huge potential. Nigeria’s informal retail business is estimated at $100 billion.

The food and consumer goods retail market alone is estimated to be worth over $40 billion, and there are millions of operators in that space.

For those that make retailing their daily occupation, they do face some challenges sometimes.

Mrs. Joyce Chukwu (not real name) typifies the problems an average Nigerian micro retailer goes through.

Delivered of twins recently, Mrs. Joyce has found it more tasking to run her grocery store which is about 30 minutes away from her house, and caring for her three-year-old son alongside her newborn twins.

Madam JC, as her customers fondly call her, finds it inconvenient to leave the house very early to beat traffic and get to a popular market where she gets goods for her store. She also moves around in fear of robbery because of cash money she goes to the market with.

These in addition to opportunity costs, dangers of travel, lack of financial advice, inadequate transport for purchased goods are part of the ordeals of women who are engaged in retail business due to Nigeria’s difficult social and economic terrain.

It is noteworthy, however, that the emergence of B2C and B2B e-commerce platforms has and is creating an environment that is more enabling for micro businesses.

With digital technology, retailers no longer have to deal with those issues highlighted above as e-commerce – one of the key gains of digital revolution – continues to impact our daily life, behaviour and choices, which also portend good for micro businesses.

Founder of Alerzo, a leading B2B e-commerce company, Adewale Opaleye, said the beauty of e-commerce platforms lies in their power to leverage technology to create opportunities for businesses including micro retail outlets as well as power them with digital solutions to improve and increase their efficiency.

He stated that with an array of Alerzo’s tech-driven digital solutions, retailers can order and make payment for goods as well as restock online or offline through USSD.

Opaleye stated that e-commerce platforms also provide warehousing and fulfilment solutions to suppliers while also delivering ordered goods at free cost to retailers. For example, Alerzo has been providing free delivery services to retailers for over two years.

“On our Alerzoshop retail app, we have a vast assortment available to our customers to choose from, and we offer free delivery in all the over 13 cities we’re currently operational. We change the landscape for them (retailers) through on time delivery.

‘‘For the past two years, we have delivered to informal retailers at no cost. With our delivery services, retailers save time, energy, and resources that they would have otherwise expended in restocking. These benefits have resulted in 85% of our retailers reducing their two to four times a week restock trips to zero,” he disclosed.

Other areas where B2B e-commerce platforms intervene include providing authentic goods and right pricing to retailers, thereby protecting the end-users from buying adulterated goods and being affected by unreasonable price-hikes especially by unapproved intermediaries.

The interventions also include providing credit facilities and financial literacy to retailers which further eases the way they run their businesses.

For Alerzo boss, supporting informal retailers is even a sort of empowerment initiative because majority of the retailers are women, 70 per cent of whom are primary breadwinners and contributing to Nigeria’s economy and the Gross Domestic Product (GDP).

With more informal retailers taking advantage of B2B e-commerce, and Alerzo and other platforms deepening opportunities on how technology can be further harnessed to empower informal retailers, e-commerce will be helping many businesses grow sustainably and thrive in today’s dynamic environment.


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E-Business

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

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Noble Ajuonu, head, Sydani Technologies Ltd., has urged the Federal Government to harmonise National Identification Number (NIN) and Bank Verification Number (BVN) to tackle crimes and insecurity in the country.

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

Ajuonu made the call at a media roundtable, organised by Sydani Group in Abuja.

The News Agency of Nigeria (NAN) reports that the roundtable focuses on driving sustainability through a comprehensive analysis of Nigeria’s key development areas.

Ajuonu said that Nigeria could overcome its security challenges and pave the way for a safer, more secure future for all Nigerians by embracing technology and implementing practical solutions,

“We need to harmonise data, prioritise seamless integration of databases like NIN, BVN, and security agency records, establish clear protocols for data sharing and access, with robust safeguards against misuse,’’ expert said.

According to him, the unified data pool will empower intelligence gathering and targeted operations.

He also called for investments in smart surveillance, intelligent video analytics software, training of personnel in data analysis, interpretation of data in real-time to combat crimes.

“There is need to implement a legal framework for call interception in criminal investigations, with strict oversight to prevent abuse, encourage community cohesion, training of tech savvy security personnel with tech-enabled tools.’’

Ajuonu also urged the government to address infrastructure deficit in technology, saying that technology was all encompassing to address insecurity.

“According to the National Identity Management Commission (NIMC), as of December 2023, only 104.2 million Nigerians had been enrolled for the National Identity Number (NIN).’’

Ajuonu added that over 122.2 million citizens left uncaptured for NIN were people in rural areas where enrolment centres, digital services were limited.

“Most crimes are being perpetuated from rural communities and this lack of comprehensive identification creates a gap where elements not captured in the national database can constitute public nuisance, crimes.

“There is the inadequacy in the integration of NIN, BVN and Voters Identification Number (VIN).

“Advanced call interception and analysis tools, used successfully in other countries, could provide invaluable insights into criminal networks and operations but infrastructure is lacking,’’ he said.

Also, Mr Godfrey Petgrave, the Agricultural Expert, Sydani Group, called for empowerment of smallholder farmers with access to finance and training to enhance productivity.

According to Petgrave, Nigeria requires policy reform and institutional strengthening to improve agricultural practices and embrace digital agriculture solutions to address food insecurity.

Mr Akolade Jimoh, another expert of the group on health, advocated for expanded community-based health insurance programmes for rural and underserved areas.

Jimoh added that the country needed to encourage Public Private Partnership to revolutionise products design and quality improvement on health services.


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Konga launches Infinix Brand Week with Incredible Deals

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Konga, Nigeria’s leading composite e-commerce group, is thrilled to announce the launch of amazing deals at its Infinix Brand Week. Infinix, a leading global smartphone brand known for its innovative products and cutting-edge technology promises exclusive discounts and special offers on select smartphones, marking an exciting milestone in the realm of online shopping.

Shoppers can expect nothing short of extraordinary deals on a wide range of Infinix products, all available exclusively on the Konga online platform. With discounts of up to 30% off, this partnership between Konga and Infinix aims to redefine the shopping experience for tech enthusiasts across Nigeria.

Konga Brand Week has become synonymous with excitement and unbeatable deals, and this year’s edition is no exception. In addition to exclusive discounts on Infinix smartphones, shoppers can explore a diverse array of products across various categories, including electronics, fashion, home essentials, and more.

“At Konga, we are dedicated to providing our customers with the best shopping experience possible,” said Rita Ohaedoghasi, VP Marketing at Konga. “The Infinix Week during Konga Brand Week allows us to continue delivering on that promise by offering incredible discounts and special offers on some of the most sought-after smartphones in the market.”

To stay updated on the latest developments and exclusive deals during Konga Brand Week, shoppers are encouraged to connect with Konga across all platforms, including social media and the Konga website. Don’t miss out on this opportunity to score big savings and elevate your tech game with Infinix and Konga.


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Study Reveals Software Programmers to make Full Use of AI Code Assistants

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Gartner predicts that by 2028, 75 percent of enterprise software engineers will use Artificial Intelligence (AI) code assistants, up from less than 10 percent, currently.

According to a Gartner poll of 598 global respondents conducted in the third quarter of 2023, 63 percent of organisations are now testing, deploying, or have previously implemented AI code assistants.

AI code assistants provide for more capabilities than only code development and completion, notes the research firm.

According to Gartner, the use of AI code assistants can lead to higher work satisfaction and retention, resulting in lower turnover costs.

Philip Walsh, senior principal analyst at Gartner, comments: “Software engineering leaders must determine ROI and build a business case as they scale their rollouts of AI code assistants.

“However, traditional ROI frameworks steer engineering leaders toward metrics centred on cost reduction. This narrow perspective fails to capture the full value of AI code assistants.”

Gartner notes that software engineering leaders must “reframe the ROI conversation from cost reduction to value generations”.

Walsh adds: “Calculating time savings on code generation is a good place to begin building a more robust value story. To convey the full enterprise value story for AI code assistants, software engineering leaders should connect value enablers to impacts, and then analyse the overall return to the organisation.”

 


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