Telecom
Durability and Reliability of Nokia Phones in the Past are Still the Core of Our Promise Today – Umunakwe

Joseph Umunakwe is the General Manager, HMD Global: West, East and Central Africa. He spoke to chike Onwuegbuchi about HMD Global’s commitment to building on its heritage and delivering trusted and secure Nokia smartphones that are built to last, in 2021 and beyond.
How did HMD Global deal with the effects of the pandemic, the quietness and the launch of its new products?
2020 did change the entire global business operating landscape and shifted mind-sets on ways of working. We are proud of the team at HMD Global – we came together and pulled through an extremely challenging year. Now, we are stronger than ever.
In 2020, we were the first brand to launch a truly universal 5G device capable of global roaming and optimized for the future. In a world that is now more dependent on virtual, seamless, always-on connection, the ability to connect from anywhere has become vital to so many Consumers.
Nokia smartphones led the Counterpoint Research 2020 trust rankings based on the four pillars of software, security updates, build quality, and devices recommended for enterprises for the second year running.
In August 2020, as an affirmation of their trust in us, our partners – this includes Google, Qualcomm and Nokia – invested 230 million in our business.
Despite the challenges of an extremely difficult year, we were able to strengthen our position and commitment to delivering trusted devices that are secure and built to last, across our range of Feature phones and Smartphones.
Improving Nokia brand market share and visibility in Nigeria
Nokia Mobile is well known in the Nigerian market. Our Finnish heritage of quality, durability and trust continues to resonate with our fans. We believe that mobile technology can enhance the lives of consumers everywhere and we continue to focus on bringing the best innovation that will usher in digital inclusiveness in Nigeria and other markets in our region.
We give consumers reason to choose us by focusing on eliminating their pain-points, offering premium experiences at affordable price-points and lowering the cost of ownership. Consumer experience is at the heart of our strategy. We innovate for the benefit of the consumer.
For example, we are expanding our affordable 4G smartphone range and working hard to ensure our fans get top specifications at the right price point because 4G is the new baseline, leaving users of 2G and 3G more vulnerable to uncertainty.
Uniqueness of Nokia mobile devices from other smartphone brands in Nigeria
Simply put, Nokia devices are trusted, secure and built to last. The durability and reliability that you remember from Nokia phones in the past is still the core of our promise today. Your Nokia phone stays with you for longer.
Each Nokia smartphone receives three years of monthly security updates and two years of software upgrades. In addition, we offer our standard one-year product warranty thereby giving peace of mind to our fans.
Our devices have a purposeful Nordic design characterized by functionality. With our signature two-day battery life, the latest Android operating software – we recently released Android 11 on our Nokia 8.3 5G, our customers can unleash their creative instincts and stay connected to what matters most to them.
In fact, in October 2020, Counterpoint Research revealed that Nokia phones led the trust rankings based on the four pillars of software, security updates, build quality, and devices recommended for enterprises for the second year in a row.
We deliver the fastest and most regular software and security updates among Android devices. We have released over 1000-plus software updates in the past four years to ensure phones are updated longer than the industry average.
Engagement with dealers some of whom also market other phone brands
We are a company built on a unique partnership model. Our dealers are our partners and partnership is very important to us. They are an extension of our promise to enhance the lives of our consumers.
As a result, we place a priority on building close relationships with each of them, working to understand their businesses. Our market representatives are almost constant fixtures at their stores, seeking to understand and clarify their needs.
It comes back to our values of trust and building on our heritage of reliability. Nokia is a brand people already trust. We intend to maintain that across the spectrum, whether with our partners or our fans.
Support to dealers with the required advertisement and promotions, considering the possible conflict of interest that would exist
We take the responsibility of supporting our partners seriously. Our various marketing and communication activities are aimed at creating awareness and driving foot traffic to our local partner stores.
We support our dealers through our communications activities, including them where necessary in our promotion content and signposting them. Our priority is to develop and build win-win relationships that will stand the test of time. As mentioned earlier, trust is an important value for us as a business.
As our fans trust us to deliver quality devices, we trust our partners to deliver our promise to the last mile consumer anywhere they may be. For example, during the Covid-19 pandemic and the attendant lockdowns, we stayed close to our channel partners and continued to deliver much needed products to both people on the frontlines and our consumers.
What Nigerian consumers should expect from Nokia mobile this year
Our focus on enhancing the lives of our consumers remains core to our business. Therefore, we will continue to deliver on our strategic pillars in both 5G, and affordable 4G.
We want to make mobile technology accessible to Nigerians. Our fans in Nigeria can certainly expect to see affordable smartphones with premium features that provide them with innovative experiences.
We will continue to innovate across multiple platforms and business segments to deliver value to our fans both in Nigeria and elsewhere.
Telecom
NCC Claims to Have Eliminated Unregistered SIMs from Telecoms Networks

Nigerian Communications Commission (NCC) has said that it has successfully eliminated users of unregistered subscriber identity modules (SIM), from the Nigerian telecommunication network, a development that can boost national and cyber security.

Eng. Aminu Maida, executive vice chairman of NCC,
Eng. Aminu Maida, executive vice chairman of NCC, who disclosed the information at a media briefing in Abuja on Monday, said, however, that it was beyond the scope of the agency to control the names with which some customers used in registered their SIMs.
The NCC CEO pointed out that while the commission had successfully removed unregistered SIMs from its network, some strange names being attached to some of the subscribers reflect what the owners used while registering with their operators.
“No unregistered SIM is operating on the network as of today, but there may be people using names they did not register with, apparently to mask their identities. We cannot control the names attached to each SIM, as they reflect what the owners used at the time of registration with their respective operators,” the EVC said.
“While NCC cannot control that behaviour, it is to be noted that it is an offence to use fake names to make or receive calls in Nigeria,” Maida warned.
The EVC, however, said that the commission has put necessary measures in place to ensure sanity and stability in the industry so that every user can determine the best network operator to patronise based on performance, service delivery and charges.
He said the commission would, in September this year, launch a public map to show subscribers which of the telecoms networks provides the best service and tariff plan to determine which to patronise based on their locations.
Mr. Maida said for the industry to make the required progress and serve the interests of the people, there is a need for a fresh injection of capital from outside the industry, adding that the commission had already revised a series of good governance guidelines to guide operators in the industry.
According to him, the guidelines are aimed at promoting transparency, accountability and boosting investors’ confidence and customers’ trust in the industry.
He said, “The need for good corporate governance guidelines requires that operators in the industry must provide audited reports to boost investors’ confidence and earn the trust and confidence of their customers”.
The ECV explained that the commission approved the recent tariff hike for the industry due to the fact that there had not been any cost-reflective tariff adjustment for a decade, adding that the commission was mindful of the need to protect the interests of both the operators and Nigerian subscribers.
On the issue of threats to telecoms infrastructure nationwide, the EVC announced that he would soon meet with governors to discuss the need for them to team up with NCC to protect telecoms infrastructure in their domains and to also eliminate multiple taxes on the operators so as to improve service delivery and ensure national security.
Telecom
Aliyu Aboki Applauds Broadband Mapping as About Expanding Opportunity in Africa

The West Africa Telecommunications Regulators Association (WATRA) has commended Nigeria for its exemplary leadership in broadband infrastructure mapping, following the successful ITU Africa Broadband Mapping (BBMaps) National Event recently held in Abuja.
The national event marked a key milestone in the pilot phase of the Africa-BB-Maps initiative, a flagship project of the International Telecommunication Union (ITU), implemented with funding from the European Union. The four-year (2025–2028) programme aims to support eleven Sub-Saharan African countries, including Nigeria, in establishing harmonized national broadband mapping systems to accelerate digital development and investment.
WATRA’s Strategic Engagement
Representing WATRA at the event, Mr. Ruffus Samuel, Principal Manager for Partnerships, contributed to a high-level session titled “Context and Current State – Intervention by International Partners”. WATRA highlighted the importance of broadband mapping harmonization across West Africa, stressing its potential to serve as a foundation for smart regulation, infrastructure investment, and regional digital integration.
WATRA Executive Secretary Aliyu Yusuf Aboki reaffirmed the organisation’s commitment to working closely with national regulators such as the Nigerian Communications Commission (NCC) to promote coordinated approaches to infrastructure mapping.
“Nigeria’s robust and transparent broadband mapping system stands as a model for the West African region,” said Mr. Aboki. “Through data-driven policymaking, we can close connectivity gaps and lay the groundwork for an inclusive digital economy.”
Nigeria’s Role as Regional Leader
The event spotlighted the NCC’s broadband mapping framework as a leading example for Africa. Participants from across the continent acknowledged the NCC’s technical capacity and policy foresight, underscoring Nigeria’s growing role in shaping regional ICT strategy.
The opening ceremony was presided over by Dr. Aminu Maida, Executive Vice-Chairman and CEO of the NCC, with notable participation from:
- Dr. Cosmas Luckyson Zavazava, Director, ITU Telecommunication Development Bureau
- Zissimos Vergos, Deputy Head of EU Delegation to Nigeria
- Inga Stefanowicz, Head of Green and Digital Economy, EU Delegation
- Senior representatives from ITU, ECOWAS, and national stakeholders
Key Recommendations and Outcomes
- Stakeholders recommended the creation of a National Broadband Mapping Task Force chaired by the NCC to coordinate data standards, governance, and updates.
- WATRA emphasized the importance of regional interoperability and pledged continued engagement with ITU, NCC, and development partners.
- The event underscored the necessity of collaboration among governments, regulators, infrastructure owners, and technical partners to ensure the reliability and usefulness of broadband data.
Toward Regional Digital Transformation
The Africa-BB-Maps initiative is aligned with the Africa–Europe Digital Regulators Partnership and the EU Global Gateway Strategy, both of which promote sustainable digital infrastructure development and cross-border cooperation. WATRA plays a critical role in translating these goals into actionable frameworks for its 16 member states.
“This initiative is more than mapping—it’s about enabling investment, expanding opportunity, and achieving our collective digital aspirations,” Mr. Aboki concluded.
Telecom
MTN Group Restructures Executive Team, Appoints Toriola VP for Francophone Africa

MTN Group has announced a restructuring of its executive leadership team to strengthen the implementation of its Ambition 2025 strategy and drive long-term growth across key markets.
The telecommunications giant disclosed this in a statement on Monday, noting that the changes are aimed at enhancing operational efficiency and accelerating digital inclusion across Africa.
According to the statement, Dr Karl Toriola, Chief Executive Officer of MTN Nigeria, has been appointed Vice President for Francophone Africa, effective Nov. 1, 2025.
He will oversee operations in Cameroon, Côte d’Ivoire, Benin and Congo Brazzaville, while retaining his role as CEO of MTN Nigeria.
MTN said the appointment reflects its confidence in Nigerian leadership and underscores Nigeria’s strategic importance to the Group’s overall success.
Under Toriola’s leadership, MTN Nigeria became the first telecommunications company to attain ₦10 trillion in market capitalisation, driven by strong financial performance, innovation and operational excellence.
Toriola previously served as Vice President for West and Central Africa between 2015 and 2021, overseeing 13 countries.
Commenting on the development, MTN Group President and CEO, Ralph Mupita, said the leadership changes would support the accelerated execution of the Group’s strategy beyond 2025 and enhance value creation for stakeholders.
“These changes illustrate the depth of talent and experience across the Group,” Mupita said.
The restructuring aligns with MTN’s strategic focus on three core platforms: Connectivity, Fintech and Digital Infrastructure.
The Group said it is intensifying efforts to expand home broadband services, simplify digital offerings, scale financial services through a digital-first approach, and invest in fibre networks, data centres and AI-driven efficiencies.
MTN reaffirmed its commitment to leading digital solutions for Africa’s progress, noting that the leadership evolution is a key step towards achieving its long-term vision.
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