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IT Teams in Nigeria Boosted Security Skills Amid Cyberattacks During COVID-19-  Sophos Survey Shows

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The result of recent survey by Sophos, a global leader in next-generation cybersecurity, tagged “The IT Security Team: 2021 and Beyond,” shows how increased security challenges during the pandemic offered IT teams a unique opportunity to build their cybersecurity expertise.

The vast majority of IT teams in Nigeria that faced a rise in cyberattacks (87%) and a heavier security workload (91%) over the course of 2020 strengthened their security skills and knowledge.

The report noted that despite the challenges created by the pandemic, 52% of the IT teams surveyed globally, said team morale increased during 2020.

The increase in cyberattacks during the pandemic impacted IT security skills across all industry sectors covered in the survey, including, at a global level, education (83%), retail (85%) and healthcare (80%).

The survey polled 5,400 IT decision makers in mid-sized organizations in 30 countries across Europe, the Americas, Asia-Pacific and Central Asia, the Middle East, and Africa.

Chester Wisniewski, principal research scientist, Sophos, said: “Around the world, 2020 was an unprecedented year for IT teams.

“IT professionals played a vital role in helping organizations to keep going despite the restrictions and limitations necessitated by COVID-19.

“Among other things, they enabled education institutions to move learning online, retailers to switch to online transactions, healthcare organizations to deliver digital services and care under incredibly tough circumstances, and ensured public entities could continue to provide essential services.

“Much of this will have been done at high speed, with limited equipment and resources available and while facing a rising tide of cyberattacks against the network, endpoints and employees. To say things were probably pretty stressful for most IT teams is an understatement.

“However, the survey shows that in many cases these challenges have created not just more highly skilled, but more motivated IT teams, ready to embrace an ambitious future. As a growing number of countries are able to start planning for life beyond pandemic restrictions, we have an excellent opportunity to implement new IT and security policies, adopt more secure modern tools to manage employees and operations beyond the IT perimeter, build expert teams that blend in-house and out-sourced talent, and introduce security platforms that combine intelligent automation with human threat hunting expertise. There is no going back. The future may be just as unprecedented as the past.”

The main findings of “The IT Security Team: 2021 and Beyond” global survey for Nigeria include:

· Demands on IT teams increased as technology became the key enabler for dispersed and digital organizations. Overall IT workload (excluding security) increased for 66% of IT teams, while 69% experienced an increase in cybersecurity workload

· Adversaries were quick to take advantage of the opportunities presented by the pandemic: 60% of IT teams overall reported an increase in the number of cyberattacks targeting their organization over the course of 2020

· The overall experience of 2020 enabled 82% of IT teams to build their cybersecurity skills and knowledge. It is likely that much of this professional development will have been informal on-the-job learning, acquired as teams tackled new technology and security demands, often under intense pressure and remote from their normal place of work

· Facing challenges together boosted team morale. IT team morale also improved for many teams. More than half (59%) of the IT teams surveyed said team morale increased over the course of 2020. Morale is also likely influenced by external and personal circumstances during the pandemic, such as local lockdowns, the inability to see family and other factors. Regardless, the findings suggest that a shared purpose, a sense of value and facing adversity together helped to bond and lift the spirits of IT teams

· The experiences of 2020 have fuelled ambitions for bigger IT teams and using advanced tools such as artificial intelligence (AI) in future technology strategies. Many organizations appear to have entered 2021 with plans to increase the size of both in-house and outsourced IT teams, and to embrace the potential of advanced tools and technologies. The survey found that 72% of IT teams anticipate an increase in in-house IT security staff by 2023, and 51% expect the number of outsourced IT security staff to grow over the same time frame. An overwhelming majority (94%) expect AI to help deal with the growing number of attacks and 93% with the complexity of attacks. This could be due in part to the fact that 47% of IT teams believe that cyberattacks are now too advanced for the in-house team to tackle on their own

The “IT Security Team: 2021 and Beyond” survey report is available in full on Sophos.com.

The IT Security Team: 2021 and Beyond survey was conducted by Vanson Bourne, an independent specialist in market research, in January and February 2021. The survey interviewed 5,400 IT decision makers in 30 countries, in the US, Canada, Brazil, Chile, Colombia, Mexico, Austria, France, Germany, the UK, Italy, the Netherlands, Belgium, Spain, Sweden, Switzerland, Poland, the Czech Republic, Turkey, Israel, UAE, Saudi Arabia, India, Nigeria, South Africa, Australia, Japan, Singapore, Malaysia, and the Philippines. All respondents were from organizations with between 100 and 5,000 employees.

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Gombe Commissioner of Police Visits GBB Command Centre, Strengthens Collaboration on ICT-Driven Security Solutions

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L-r : Ibrahim Bello, Regional Coordinator, North East, Galaxy Backbone(GBB) Limited, CP Bello Yahaya, Commissioner of Police, Gombe State. During the tour of GBB's state of the art Safe City, Command Centre in Gombe.
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Galaxy Backbone (GBB) Limited welcomed the newly appointed Commissioner of Police for Gombe State, CP Bello Yahaya, on a courtesy visit to its North East Regional Office and Safe City Emergency Command Centre.

This visit underscored the growing synergy between law enforcement and technology-driven solutions in strengthening security operations and fostering digital transformation in the region.

During the visit, CP Bello Yahaya was received by Mr. Ibrahim Bello, Regional Coordinator of GBB North East Regional Office, alongside key members of the GBB team.

The engagement provided a platform to explore strategic collaborations aimed at enhancing security infrastructure, digital transformation, and capacity-building initiatives for the Gombe State Police Command.

The Commissioner was taken on a guided tour of the Safe City Emergency Command Centre, a state-of-the-art facility that forms a critical part of the National Information and Communications Technology Infrastructure Backbone (NICTIB) project.

The centre plays a pivotal role in improving security architecture across Gombe State and the North East region, leveraging cutting-edge surveillance systems, real-time monitoring tools, and integrated emergency response mechanisms.

With its advanced Unified Communications System, security analytics, and digital emergency response coordination, the Safe City Command Centre provides law enforcement with real-time intelligence, proactive threat detection, and seamless inter-agency collaboration, enabling a more effective and responsive approach to public safety.

CP Bello Yahaya expressed keen interest in leveraging ICT solutions to strengthen policing efforts, emphasizing the importance of technology in modern crime prevention, data-driven policing, and crisis management.

He highlighted the need for enhanced digital transformation, improved connectivity, and expanded training programs to equip officers with the necessary skills to operate effectively in a digitally evolving security landscape.

Galaxy Backbone reaffirmed its commitment to supporting law enforcement agencies, government institutions, and critical stakeholders through innovative ICT solutions, secure cloud infrastructure, and digital training programs.

By providing access to high-speed connectivity, cybersecurity frameworks, and cloud-powered command centres, GBB continues to drive the adoption of smart policing solutions and enhanced security management across Nigeria.

The visit concluded with a shared commitment to deepening engagement between Galaxy Backbone and the Gombe State Police Command, focusing on optimizing digital transformation initiatives for law enforcement efficiency, expanding the scope of ICT-driven surveillance and emergency response systems and strengthening training programs for officers to enhance digital skills and operational effectiveness.

As Nigeria’s leading digital infrastructure provider, Galaxy Backbone continues to shape the future of public safety, digital governance, and cybersecurity, ensuring that law enforcement agencies have access to the best tools to protect lives and property.

 


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Salesforce Collaborates with Tech Leaders to Launch AI Energy Score for Model Efficiency

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Salesforce, in collaboration with Hugging Face, Cohere, and Carnegie Mellon University, announced the release of the AI Energy Score, a first-of-its-kind benchmarking tool that lets AI developers and users evaluate, identify, and compare the energy consumption of AI models.

Salesforce also announced it will be the first AI model developer to disclose the energy efficiency data of its proprietary models under the new framework.

The AI Energy Score aims to address the lack of transparency about the environmental impact of AI models. Similar to how ENERGY STAR transformed energy efficiency standards for appliances and electronics, this initiative establishes a clear, trusted benchmark for AI model sustainability.

“Reducing AI energy consumption lowers operational costs, optimises infrastructure, and enhances long-term sustainability and profitability. We are proud to work with industry leaders to build a more transparent AI ecosystem,” says Linda Saunders, Salesforce Country Manager and Senior Director of Solution Engineering for Africa.

The AI Energy Score will debut at the AI Action Summit, where leaders from over 100 countries, the private sector, and civil society will convene to harness AI for good. By enhancing transparency, the score can drive market preference for efficient models and incentivise sustainable AI development. Recognised by the French Government and the Paris Peace Forum for its transformative potential, the AI Energy Score features:

  • Standardised Energy Ratings: A standardised framework for measuring and comparing AI model energy efficiency.

  • Public Leaderboard: A comprehensive leaderboard that features scores for 10 common AI tasks — such as text generation, image generation, and summarisation — performed by 166 models, including Salesforce’s SFR-Embedding, xLAM, and SF-TextBase.

  • Benchmarking Portal: A platform where AI developers can submit their open or proprietary AI models to be evaluated and added to the leaderboard. Open models can be automatically tested, while closed models can be evaluated through a secured testing sandbox.

  • Recognisable Energy Use Label: A new 1- to 5-star label that rates AI model energy use, with five stars indicating the highest efficiency. This helps developers and users easily identify and choose more sustainable models. Once rated, AI developers can generate standardised labels to share their models’ energy score, with built-in guidance on the proper label display for visibility and impact.

Last year, the company introduced Agentforce, the agentic layer of the Salesforce Platform for deploying autonomous AI agents across any business function. Agentforce offers tools to build and customise agents, as well as a library of ready-to-use skills for sales, service, marketing, commerce, Tableau, Slack, and more.


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Breaking….Tariff Hike: MTN Apologizes to Nigerians but Silent on Reversal

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MTN Nigeria Communication Plc has apologised to customers for the 200 per cent tariff hike.

Breaking....Tariff Hike: MTN Apologizes to Nigerians but Silent on Reversal

MTN’s apology came in the wake of public outcry for raising tariff above the 50 per cent upward review approved by the Nigerian Communications Commission (NCC).

The network provider urged netizens to ‘forgive and forget’.

Recall that MTN surprised its customers by raising its 15GB data bundle from N2,000 to N6,000, reflecting 200 per cent hike.

MTN also reviewed the 1.5TB plan from N150,000 to N240,000, which represents a 60 per cent hike.

Before, a 100GB bundle cost N20,000 but the network reviewed a 90GB bundle to N25,000.

The 600GB bundle has been raised from N75,000 to N120,000 for 480GB, representing 60 per cent surge.

The operator has apologized for the increase but no mention was made on whether the data price would be reviewed.

MTN said in a message:

“To our 15G digital bundle lovers,

You dey vex. We know.

We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle.

We could share several reasons, and provide explanahions, bur omo, all that One na story.

We don cast. We get it and admit it. Let’s just say na mistake.

In this love season, don’t stay angry with us. Please Forgive and forget. You matter die and we will never stop showing you how much.

Let’s continue our relationship.

Thank you for your understanding.

Yours Truly,

MTN Nigeria”


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