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Telecom

NCC Blames Taxes for Poor QoS, Warns Against Unauthorized Radio

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Eugene Juwah, EVC, NCC
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Peter Igho, chairman, Nigerian Communications Commission (NCC) has decried multiple taxation on telephone service providers by different levels of governments, denials of rights of way for expansion of telecommunication infrastructure and vandalization of equipment as the major factors militating against the attainment of quality service in the country’s telecommunication sector, regarded as one of the fastest growing in the world.

This is coming as the commission yesterday warned that it is illegal to sell, install or use in Nigeria any Radio Frequency (RF) Jamming device without its authorization.

But speaking during a courtesy call on Dr. Olusegun Mimiko, Ondo State governor, in his Akure Office during the week,   Igho, appealed to governments to ease these burdens for the sector to record the desired growth.

The NCC chairman specifically appealed to Mimiko, who is a member of the National Economic Council on Multiple Taxation, Levies and Charges on ICT Infrastructure in Nigeria, under the chairmanship of Namadi Sambo, Vice-President,to further influence the reduction in the taxes and levies payable by telecommunication companies operating in Nigeria.

He described the outlined impediments as being beyond the scope of the NCC as the regulatory body of the telecommunication industry “but within the mandate of the government”, and that the commission is already tackling those under its control to achieve maximum results.

 According to him, “the issue of right of way and multiple taxations deserves serious attention. There are multiple taxations and regulations that await the service providers at the various levels of government, including state governments and even some communities.

“In most cases, unfortunately, telecom masts and towers easily become specific targets for multiple taxes and regulations even where there are other masts and towers in existence, or even when appropriate taxes have been imposed at the Federal level.

 “The resolution of these issues would go beyond enhancing quality of service as it would contribute to expansion of infrastructure and attraction of investment in the sector for the benefit of the nation.
 “As we all know, rights of way for deployment of infrastructure determines the ease with which service providers can easily and quickly deploy or add new infrastructures at a given time and place. Related also is the vandalization of equipment across the nation, which also contributes negatively to quality of service.”
 
The NCC boss, who was accompanied on the visit by members of the board and management of the commission also blamed ignorance of how the communication system works across the globe on the way authorities in Nigeria seek to limit the infrastructure of the service providers especially in the erection of masts.
 
He said: “In the United Kingdom, there are more than 65,000 base stations for telecommunication services in a land that is far less than Nigeria’s. Nigeria is yet to achieve 25,000 installations across its huge land mass, yet many feel that we already have enough and are defacing the environment.

“This of course is causing infrastructure deficit and the situation is alreasy becoming very discouraging to the service providers who are being forced to depend on very few base stations to serve the populace.”

Igho however sought the support of the Ondo governor as the commission according to him, “is currently pursuing a major broadband infrastructure deployment programme and we would expect progressive governments to join hands with us and also plan ahead to tap on these potentials.”
  
He also disclosed that the commission is currently putting on efforts in the provision of Emergency Communication Centres (ECC) across the country and that by this, the NCC “has elected to assist the Federal and state governments to introduce this most desired service across the nation in partnership with state governments.

“The pilot of these centres in Awka and Minna were currently commissioned. Few more centres located in some other state would be commissioned soon. It may not be out of place to say that all citizens of Ondo state would appreciate this service.”

 Mimiko who requested the NCC to assist the state in the provision of a three-digit line to be deployed in the operations of the state’s intervention programmes in healthcare delivery such as the Abiye Safe Motherhood programme, the Trauma and Kidney Care Centres, charged the commission to put in place a quality measurement mechanism ‘that will tell us the efficiency of our telecom service.”

According to him, “the perception of Nigerians that the service providers are only out to cheat them and milk them dry must be changed and the NCC must see to it because for each minute that subscribers are denied usage of their telephones through bad service, billions of naira are skimmed from them.”

Elsewhere, NCC said it is illegal to sell, install or use in Nigeria any Radio Frequency (RF) Jamming device without its authorization.
 
Radio Frequency (RF) Jammers are devices used to disrupt or prevent communication via a broadcasted RF signal.

“Individual towers partition cities into small sections called cells. As a cell phone user traverses the cells in an area, the signal is passed from tower to tower.

Jamming devices take advantage of this fact by transmitting on the spectrum of radio frequencies used by cellular devices.

Through its concurrent transmission, the jamming device is able to disrupt the two-way communication between the phone and the base station. This form of a denial-of-service attack inhibits all cellular communication within range of the device.

Thus, “Radio jamming is the (usually deliberate) transmission of radio signals that disrupt communications by decreasing the signal to noise ratio”.

Speaking at the opening of a two-day capacity building/workshop for ICT journalists in Lagos, Engineer Austine Nwaulune, director, Spectrum Administration at NCC lamented the spray in radio frequency jammers usage in churches, mosques, hotels and other social outlets, especially without the permission of the Regulator.

He said that the effect is evident in the low quality of service (QoS) which has become topical in the industry in recent time, particularly, polarizing the Regulator, operators and telecom subscribers in the country.

He said, “These devices are illegal to sell, install or use in Nigeria without authorisation from the Commission and have been found to be used by Hotels, Security operatives, Courts, Religious institutions to prevent the operation of phone devices in their premises and areas of security concerns.

“They contribute to degrade the QoS in the areas they are deployed and could affect a large area depending on the range and transmit power of the jammer.

“Like any radio transmitter they can radiate beyond the intended perimeter of coverage.

The use is prohibited by extant laws of the country”.

He warned the perpetrators to obtain permission from the Commission, desist from the act or face full wrath of the law, adding that NCC is unrelenting on its responsibilities to monitor the trend.

The International Telecommunications Union (ITU) had established National & International Frequency Coordination, that is a technical and regulatory process which is intended to remove or mitigate radio-frequency interference between different radio systems which utilize the same operational frequency.

International coordination is carried out through Intergovernmental treaties in line with coordination procedures in the Radio Regulations of the ITU.

 NCC’s powers are drawn from its enabling Act 2003 in Nigeria and as a national coordination under ITU to undertaken by spectrum regulators/operators within an administration to ensure coexistence between inter and intra service users of the spectrum.

Tony Ojobo, (4th from left), director, Corporate Communications (NCC), flanked by speakers and staff off NCC at the opening of a two-day capacity building/workshop for ICT journalists in Lagos on Wednesday.

 


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Telecom

Airtel’s AI Spam Alert Flags 9.6m Spam Attempts

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Airtel Nigeria, telecom service provider, has announced that its AI-powered Spam Alert Service issued over 9.6 million spam alerts between March 13 and May 20, 2025.

Airtel’s AI Spam Alert Flags 9.6m Spam Attempts

As part of its ongoing commitment to protecting customers from unwanted and potentially fraudulent communications, Airtel designed the AI Spam Alert service to analyze traffic patterns and detect anomalies.

In the period since launch the AI pinpointed a total of 9,667,008 SMS as potential spam messages in the two months after its launch.

Of these, the system identified 528,080 on-net (Airtel-to-Airtel) and 9,138,928 off-net (from other networks) numbers as suspected spam messages, demonstrating the scale of the threat and Airtel’s advanced processing capability.

Airtel Nigeria is a subsidiary of Airtel Africa.

Commenting on this development, Dinesh Balsingh, CEO, Airtel Nigeria, restated Airtel`s commitment to protecting its customers.

“This milestone demonstrates the strength of our AI-driven infrastructure in combating the growing menace of spam and scam calls. At Airtel Nigeria, we are focused on connecting Nigerians and ensuring their safety and confidence while using our network.

“We understand that trust is the cornerstone of digital communication. That’s why we’ve invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data. As threats become more sophisticated, so will our solutions. As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience,” Mr. Balsingh said.

The Spam Alert Service is part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country.

Recall that the Spam Alert Service was launched on March 13, 2025. A groundbreaking and free solution from Airtel, it notifies users in real-time of suspected spam SMS messages by analyzing over 250 parameters.

The Airtel AI Spam Alert Service is available to all Airtel subscribers on smartphones and feature phones.

 

 


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Vitel Wireless Completes Interconnectivity with all Major Telcos in Nigeria

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Vitel Wireless Limited, pioneer mobile virtual network operator (MVNO) in Nigeria has made another history by announcing the successful completion of interconnectivity with all major Mobile Network Operators (MNOs) in Nigeria.

Vitel Wireless Completes Interconnectivity with all Major Telcos in Nigeria

Kenneth Nwabueze, Chairman and CEO of Vitel Wireless

Recall that Vitel Wireless, became the  first Mobile Virtual Network Operator  to receive a dedicated number series (0712) from the Nigerian Communications Commission (NCC).

This breakthrough enables Vitel Wireless subscribers to make and receive calls with users on MTN Nigeria, Airtel Nigeria, Globacom (Glo), and 9mobile Nigeria.

It also marks the first time an MVNO in the country has successfully interconnected with all the major MNOs, setting a new precedent for Nigeria’s telecom sector.

Following the NCC’s licensing of 46 MVNOs, Vitel Wireless continues to lead the way in establishing a dynamic MVNO sector in Nigeria—Africa’s largest market and most populous nation.

The company has already achieved several historic firsts: the first MVNO issued a numbering plan and national and international routing codes, the first to launch a location awareness network in Africa, and the first to unveil a strategic nationwide rollout plan.

“We are gathering momentum for our big launch,” said Kenneth Emeka Nwabueze, chairman and CEO of Vitel Wireless.

“We are proud to be showing what’s possible for MVNOs, while also creating a path for others to follow. By leveraging our years of experience in Nigeria’s telecom industry, we are opening up new possibilities where there used to be none.”

Interconnectivity was achieved through a combination of direct fiber connections with some MNOs and indirect routing via third-party providers.

This milestone was the result of a collaborative effort involving engineers from Vitel Wireless, Wireless Technology Labs (WTL), and Interconnect Clearinghouse Nigeria (ICN), working closely with engineers from MTN, Airtel, Glo, and 9mobile.

“We wish to thank the regulatory agency, the Nigerian Communications Commission, for their timely interventions and guidance, which were instrumental in achieving this interconnectivity and bringing the formal launch of the Vitel Wireless nationwide network one step closer to reality,” said Nwabueze.

The company entered a nationwide pilot phase in May 2025, with plans for a full rollout in July 2025, aiming to deliver next-generation mobile services to millions across Nigeria.

 

 


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Layer3 Wins Big at African Beacon of ICT Awards 2025

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L-r: David Ita, Head, Strategy & Business Development, Layer3 Limited ; Morenike Ayeni, Head, Procurement, Layer3 Limited; Ike Nnamani, CEO, Digital Realty Nigeria at the 16th edition of Africa’s Beacon of ICT Merit and Leadership awards held in Lagos over the weekend.
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Layer3 Limited, One of Nigeria’s foremost ICT solutions providers, has once again solidified its place as a trailblazer in Africa’s technology landscape, emerging as the Enterprise Solutions Provider of the Year and Leadership Award in Cloud Services at the prestigious African Beacon of ICT Leadership and Awards held on May 24, 2025, at the Four Points by Sheraton, Lagos.

This year’s event brought together leading tech innovators, policymakers, and thought leaders to recognize organizations making extraordinary contributions to Africa’s digital transformation.

Among the many luminaries in attendance, Layer3 stood out for its 19+ years of consistent innovation, technical excellence, and client-centered service delivery.

Speaking at the event, the organizers praised Layer3’s pioneering work in delivering robust enterprise solutions across sectors, as well as its bold leadership in advancing cloud infrastructure and services across Nigeria and beyond.

“These awards are more than recognitions, they are a reminder of the fulfilment to our mission to deliver peace of mind to our customers,” said David Ita, the Head of Strategy and Business Development of Layer3.

 “They speak to the impact we’ve made and the promise we hold for the future of the cloud and enterprise technology business in Africa. We dedicate this honor to our clients, partners, and the hardworking Layer3 team who continue to redefine excellence every day.”

Since its founding, Layer3 has championed a future-forward approach to ICT services offering cutting-edge solutions in enterprise networking, cybersecurity, broadband, cloud computing, managed services, and IT advisory. The company’s Layer3Cloud platform and managed service offerings continue to power the digital ambitions of Nigeria’s leading businesses.

These accolades underscore Layer3’s unwavering commitment to driving transformation and supporting digital economies through smart, secure, and scalable technology.

 


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