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Telecom

Senate Committee Commends NCC’s Regulatory Performance

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L-R: Sen. Ibrahim Bomai, Vice Chairman, Senate Committee on Communications; Sen. Oluremi Tinubu, Chairman, Committee; Prof. Umar Danbatta, Executive  Vice Chairman, Nigerian Communications Commission (NCC) and Mr. Adeleke Adewolu, Executive Commissioner, Stakeholder Management, NCC, during the familiarization and fact-finding tour of the Committee to the Commission in Abuja .
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Senate Committee on Communications said it was impressed by the various regulatory interventions which the Nigerian Communications Commission (NCC) has taken to ensure improved service delivery and bridging access gaps in the country.

Senate Committee Commends NCC’s Regulatory Performance

L-R: Sen. Ibrahim Bomai, Vice Chairman, Senate Committee on Communications; Sen. Oluremi Tinubu, Chairman, Committee; Prof. Umar Danbatta, Executive Vice Chairman, Nigerian Communications Commission (NCC) and Mr. Adeleke Adewolu, Executive Commissioner, Stakeholder Management, NCC, during the familiarization and fact-finding tour of the Committee to the Commission in Abuja .

Senator Oluremi Tinubu, chairman of the Committee, who led other members of the Committee to NCC’s Head Office in Abuja on a familiarisation and fact-finding visit, said, given the mammoth  of challenges facing the industry and the achievements of the Commission so far,  its regulatory interventions and performance deserves to be  appreciated and commended.

The Committee members were received by the Executive Management team of the Commission, led by Prof. Umar Danbatta, NCC’s executive vice chairman (EVC), who provided a detailed briefing of the Commission’s core mandates, its various initiatives that have helped to improve wider access to telecommunications as well as the challenges in the regulatory environment, which formed the basis for the comments made by the Committee members.

“We are here on a familiarisation and fact-finding tour to the Commission but I must say that we are impressed by the presentation made by the Executive Vice Chairman of NCC, Prof. Umar Danbatta, on the activities of the Commission so far in regulating the industry.

“We particularly see the Platinum Category Certificate of Award for exceptional organisational performance which NCC received from the Bureau of Public Service Reforms (BPSR) in 2017 as a testament to your recognition as a performing agency of the Federal  Government. However, we want you to do more for Nigerians, ” Tinubu said.

Earlier, while addressing the Committee members, Danbatta reeled out industry statistics which, irrefutably captured the growth recorded in the industry.

According to him, Nigeria attained and surpassed 30 percent broadband penetration target in December, 2018 and the penetration has further increase to 38.49 per cent as of December, 2019.

Also, Danbatta said the number of active phone lines has increased to over 185 million; active Internet subscriptions on global system for mobile communications (GSM), fixed wired and voice over internet protocol (VoIP)  networks have equally increased to over 126 million.

The EVC added that teledensity is 96.76 per cent, and quarterly contribution of telecoms to gross domestic product (GDP) has reached 10.60  per cent. The NCC, through the Universal Service Provision Fund (USPF) has reduced the number of access-gaps clusters in the country further from 114. Hitherto, some 38 million Nigerians were affected by access gap clusters.

Danbatta explained to the  Committee what the Commission has done, so far, with respect to spectrum administration in the sector.

He stated that despite the crucial role of spectrum, and being a scarce resoure, the Commission has deployed spectrum quite effectively for the development of the telecom industry.

Some of the clear goal-oriented programmes in that regard include development of spectrum trading, ongoing effort to leverage Television White Space (TVWS) to address rural connectivity, the Proof of Concept (PoC) non-commercial trial of Fifth Generation (5G) networks, and development guidelines on commercial satellites deployment.

Danbatta stated that the Commission’s efforts in licensing Infrastructure Companies (InfraCos) to cascade fibre optic into the hinterland to reach all the 774 Local Government Areas (LGAs) in the country, is succeeding and will bolster government’s effort at expanding the nation’s broadband infrastructure.

The EVC recalled various inter-agency collaborations, frequent engagement of state governments to discuss issue of Right of Way (RoW), multiple regulations, taxation and other challenges, are consciously articulated towards improving deployment of telecoms infrastructure to ensure improved services for the telecom consumers.

The Commission, Danbatta said, has also issued various Directions to Mobile Metwork Operators (MNOs) with respect to roll-over data and forceful subscriptions to ensure that consumers are not shortchanged by market forces.

Similarly, Danbatta said the introduction of Do-Not-Disturb (DND) 2442 Short Code to manage unsolicited messages, the Toll-Free Number (622) for the escalation of complaints and the 112 Emergency Communication Number which is connected to the Emergency Communication Centres (ECCs), are conscious policies put in place to ensure that the rights of telecom consumers are safeguarded and to ensure that Nigerians enjoy derivable benefits of new communication  technologies.

At the moment, eighteen (18) states of the Federation currently have operational ECCs while the efforts are ongoing by the Commission to ensure ECCs are operational in the remaining states in the country.

The EVC also told the Committee members that the Commission is instrumental to the listing of MTN and Airtel on the Nigeria Stock Exchange (NSE); resolved N1.03 trillion fine against MTN; promoted the Code of Corporate Governance in the industry from voluntary to mandatory compliance; developed new numbering plan to enhance opportunities for emerging technologies; and restructured the telecoms value-added services (VAS) segment resulting in licensing of 10 VAS aggregator companies,

Danbatta, who appreciated the support of the National Assembly so far, however, listed key issues affecting the regulatory environment. These, he said, include power, which is the biggest challenge facing telecommunications operations in the country; multiple regulations and multiple regulations; security challenges, vandalism and theft of telecom installations and transmission cable cuts; as well as RoW issue.

The Committee members assured NCC of their readiness to support the regulatory efforts of the Commission through legislative intervention and other collaboration towards addressing the challenges in the regulatory environment.

They also urged the NCC to focus more on increased access across the country as well as ensuring affordability of telecoms services for Nigerians.

 

 

 

 

 


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Telecom

African Women Hit Hardest as Mobile Internet Gender Gap Persists

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African women remain among the most digitally excluded globally, with smartphone affordability and digital literacy among the key barriers. New data from the 2025 GSMA Mobile Gender Gap Report, launched recently, reveals a persistent global gender gap in mobile internet use across low- and middle-income countries (LMICs).

It further notes that literacy, digital skills, safety, and affordability of data also remain critical barriers. The report highlights that 885 million women across these regions still do not use mobile internet, with nearly 60% of them living in Sub-Saharan Africa and South Asia.

While mobile internet is the primary way women in LMICs access the internet, offering critical lifelines to health, education, and financial services, the pace of female adoption has stalled, leaving 235 million fewer women than men connected.

Claire Sibthorpe, head of digital inclusion at GSMA, highlighted that the gender gap had narrowed significantly between 2017 and 2020, but progress flatlined in recent years.

Although 2023 brought a slight improvement, restoring the gap to 15%, 2024 saw minimal change, with the gap settling at 14%.

The disparity is most severe in Sub-Saharan Africa, where women are 29% less likely than men to use mobile internet.

“It’s disheartening that progress in reducing the mobile internet gender gap has stalled. The digital divide is driven by deep-rooted socio-economic and cultural factors that disproportionately impact women,” said Sibthorpe.

GSMA projects that closing the gender gap by 2030 could add $1.3 trillion to GDP across LMICs and deliver $230 billion in revenue to the mobile industry.

The report, funded by the UK FCDO, Sida, and the Gates Foundation, stresses the urgent need for targeted investment and policy action to bridge the digital divide and ensure that no woman is left offline.

“The mobile internet gender gap is not going to close on its own. It is driven by deep-rooted social, economic, and cultural factors that disproportionately impact women,” said Sibthorpe.

 


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₦800 Billion Infrastructure Plan Set to Boost MTN’s Network Quality Nationwide

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In a recent interview, MTN Nigeria reaffirmed that its ongoing infrastructure investment is a strategic step to improve network quality, speed, and nationwide coverage.

Speaking on Beyond the Headlines with Nifemi Oguntoye, Ugonwa Nwoye, Chief Customer and Experience Officer at MTN Nigeria, explained that although public concern is valid, the company undertook several internal cost-efficiency measures before making structural adjustments.

She emphasised that improved investment is critical to fast-tracking improvements across MTN’s network.

Nwoye explained that MTN undertook extensive internal reforms before embarking on structural changes needed to support this scale of investment.

The company completed its phased roll-out of the increase between February and March, ensuring that every existing data plan was below the 50% increase, and most remained below 25%.

She also noted that customers were proactively informed about all changes, particularly when certain legacy plans were retired and replaced with new ones. “We gave customers six to eight weeks’ notice,” she explained.

“This is why it has taken us some time to complete this process, where we let customers know that at a certain date, this particular tariff is not going to exist.”

Nwoye stressed that MTN had exhausted other internal measures before turning to broader structural updates. Now, with the new pricing structure in place, the company is accelerating its investment in infrastructure, spending over ₦200 billion in the first quarter of 2025 alone, a 159% increase from the same period last year. A total capital expenditure of ₦800 billion is planned for the year.

She noted that this investment is a direct outcome of long-term operational restructuring aimed at improving service quality.

She added, “We are investing over ₦800 billion this year alone in our infrastructure. This will translate into better customer experience, reduced congestion, faster internet speeds, and wider network reach.”

This investment will support the upgrade of over 1,000 cell sites and the expansion of more than 2,000 transmission links nationwide.

Nwoye stressed that these upgrades are designed to deliver faster data speeds, fewer dropped calls, and broader network reach, especially in underserved areas.

She acknowledged the public’s expectations for immediate service improvements but emphasised that large-scale infrastructure takes time to deploy.

Nonetheless, MTN expects customers to begin experiencing visible improvements in network performance by the second half of the year.

In a sector where service quality and customer satisfaction are closely watched, MTN maintains that its ongoing investments are not merely capital commitments but vital enablers of improved digital experiences across Nigeria.


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Remita’s Bold Leap: Nigeria’s Fintech Giant Expands Across Africa

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Remita, the pioneering Nigerian payment technology platform developed by SystemSpecs, is charting a bold new course with its planned expansion into markets across Africa.

What began as a payroll feature in an HR application has now become a robust ecosystem processing over ₦60 trillion annually—one that stands on the verge of reshaping the continent’s fintech landscape, Mr. Deremi Atanda, Managing Director/CEO of Remita Payment Services Limited, says in an exclusive interview that will grace the cover of eGovernance Nigeria Magazine.

The forthcoming edition of eGovernance Nigeria Magazine, a publication of the Technology Times media brand owned and operated by Digital Transformation Media Limited (DTML), will spotlight this extraordinary journey, and present Remita’s evolution as an inspiring tale that informs, educates, and entertains readers about indigenous innovation making global strides.

“We’ve become an ecosystem of rails, products, and services—robust,” Atanda, Managing Director/CEO of Remita explains during the exclusive interview with eGovernance Nigeria Magazine.

“Layering all of that with the many different customers we’ve had, typically every year we process in excess of maybe ₦60 trillion in transactions in Nigerian Naira. And this can only grow, especially as we begin to think of a vibrant Pan-African expansion. We’re at the fringe of that.”

In a compelling narrative that mixes grit, vision, and innovation, Atanda recounts Remita’s early days. “What many people know today as Remita actually started out as a feature within our HR/payroll application.

“You process salaries, and you just want to pay—so just remit salaries. And by the way, that’s where the name ‘Remita’ came from: Remittance. We just took out one ‘T’ and left it at ‘A.’”

Even the company’s logo carries symbolism of that transformation. “I don’t know if you’ve seen our logo—it has three dots, in ascending size. There are many stories in that logo. It started as a feature, and then we brought it out as a product,” Atanda explains.

Yet the road was not without its bumps. “The first time we brought it out as a product was to bid for the National Pension Commission. This was in 2004, with the PenCom Act.

“We packaged this into a product in less than two weeks to take care of end-to-end pensions as it was conceived. Trust me, that vision is still viable today. But we lost that bid.”

Undeterred, SystemSpecs pivoted. “We went back and said, ‘What do we do with this asset?’ If it’s not going to work for pensions, let it become a product. And that’s how we renamed pensions.com.ng as Remita, and it became a product.”

As demand grew, Remita expanded beyond payroll. “Some people want to do their own payroll and just make payments, so let them have a site to go to. Later, it evolved into not just payroll payments. People wanted to do other types of payments. If you want to do non-salary payments, you go to Remita,” he says.

Today, Remita has fully matured into a standalone company. “So those three things—feature, product, company. That’s been the evolution.” With a Tier 1 licence from the Central Bank of Nigeria, Remita is now a fintech powerhouse. “We do switching, we do payment service provisioning, we do super agency, we do terminals—everything you can think about. We provide some basic services within the payment space, including payment service advisory.”

A lesser-known chapter of Remita’s growth includes building Nigeria’s first account-to-accountswitch. “Before TSA, we had built a rail—Nigeria’s first account-to-account switch, worked with all the banks. Not many people know that story. Account-to-account. The front of it, the application, and the rail—first of its kind.”

On the pivotal Treasury Single Account (TSA) deal with the Federal Government of Nigeria, Atanda reveals, “TSA was a happenstance. The government was looking to solve a problem, and we were looking to get regulated. It’s that term people use—when they say ‘luck,’ it’s just preparation meeting opportunity.”

Reflecting on the journey, he adds, “These have been some of those moments where you feel validated, where the visionary leadership that set the business up feels the vision is being realized.”

Today, Remita employs over 300 Nigerians and looks beyond its home shores. “The vision is huge, and we’re committed to that. So, we see exponential growth, and we’re positioning for that.”

Mr. Shina Badaru, Chairman of DTML, says Remita’s story is an inspirational example of local innovation with global relevance. “Remita’s success highlights the critical role of indigenous technology solutions in redefining Africa’s digital economy,” he says.

“As the cover story of the next issue of eGovernance Nigeria Magazine, we aim to showcase how homegrown innovation is not only solving problems locally but is also poised to transform markets across the African continent.”

According to Badaru, “Remita’s inspiring journey connects seamlessly with our article of faith to continue to showcase Nigeria’s growing contributions to the global technology industry.”

eGovernance Nigeria Magazine is a flagship DTML platform with operations across print, digital, TV, events, and e-commerce channels.

“This feature not only celebrates Remita’s evolution,” Badaru adds, “but also signals a pivotal shift in the narrative of Nigerian and African technology—from survival to scale, from local impact to continental transformation.”

As Remita sets its sights on Africa, it is poised to bring financial inclusion, digital infrastructure, and innovative fintech solutions to new and underserved markets. With a strong foundation and visionary leadership, the company is ready to deliver the next phase of its remarkable journey.


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