General News
Chain Reactions to Unveil 2020 Edelman Trust Barometer Report Virtually
Chain Reactions Nigeria, one of Nigeria’s leading Public Relations and Integrated Communications Consulting firms and the Exclusive Nigerian Affiliate and West Africa’s Preferred Partner of Edelman, the world’s largest PR firm with presence in more than 60 countries across the globe, will on Tuesday, July 21, 2020, unveil the global 2020 Edelman Trust Barometer survey report virtually by 3 pm.
The Edelman Trust Barometer is the annual global trust and credibility survey conducted by Edelman Intelligence, the independent research arm of the Edelman global network testing how well people trust the institutions of government, business, media and non-governmental organisations to do what is right. This year’s survey conducted by Edelman Intelligence between October 19 to November 18, 2019, sampled more than 34,000 respondents across 28 countries.
This is the fourth time Chain Reactions is facilitating the launch of the global report in Nigeria. Since 2001, Edelman has measured trust in these four critical institutions of society across 28 countries, with supplementary data for Nigeria shared for the first time in 2018.
The supplementary data for Nigeria, was on the heels of the significant impressions recorded in 2017 when Chain Reactions hosted the presentation of the 17th edition of the annual global survey, as well as the supplementary Nigeria data, in Lagos, the first time in the history of Nigeria and since the global study was established in 2001.
Though the COVID-19 pandemic, which caused the event to be moved online will prevent him from being present in-person for the presentation like last year, Chief Executive Officer, Edelman Africa, Jordan Rittenberry, will officially present the global 2020 Edelman Trust Barometer report during a virtual conference on Zoom. This session will also discuss more recent findings on how the Coronavirus pandemic has affected trust levels across institutions.
He said, “it will be my pleasure to present the global 2020 Edelman Trust Barometer report to Nigerians on Tuesday. Though I would have loved to be present in-person like last year, the COVID-19 pandemic has denied me that opportunity.
“Nonetheless, I look forward to sharing our research on the levels of trust in the four main institutions: Government, Business, Media and Non-Governmental Institutions. I’m sure it’s going to be an exciting session as we look at this impact on critical stakeholders and the changing expectations that the COVID-19 pandemic is having on business recovery.”
Speaking on the event with ‘Competence and Ethics’ as a key theme, and elaborating on the supplementary Nigeria data, Managing Director/Chief Strategist, Chain Reactions Nigeria, Israel Jaiye Opayemi, said the presentation is essential to ascertain the level of trust quotients of the four institutions as well as their conformity to ethical practices.
“Increasingly, we are beginning to see that people now look out for both competence and ethical standards in leaders in governments, businesses, media and non-governmental organisations.
“It is not just enough for a leader to be ethical; we are beginning to see that competence is also in necessary quality. The insight we will share from this survey will help managers of these four institutions strengthen them for good,” Opayemi said.
An all-female panel drawn from government, media, business and civil society will critically analyse the survey report and its implications for Nigeria in line with the theme, “Competence and Ethics.”
Special Adviser to President Muhammadu Buhari on Social Protection, Mrs. Maryam Uwais; Director, Public Affairs, Lafarge Plc, Folashade Ambrose Medebem, Director of News, TVC, Stella Din Jacobs, and the Convener, Enough is Enough, Yemi Adamolekun will discuss the report in details.
PalmPay has opened a new office at 33 Old Yaba Road, Lagos, reinforcing its commitment to innovation, customer service, and operational growth in Nigeria.
The new office represents a continued investment in PalmPay’s people, operations, and infrastructure, supporting the company’s ability to deliver reliable financial services at scale. Designed to accommodate PalmPay’s growing team, the workspace enables closer cross-functional collaboration while strengthening service delivery nationwide. Located in Yaba, one of Lagos’s most established commercial and technology corridors, the office further anchors PalmPay within Nigeria’s innovation and financial ecosystem.
Speaking at the office launch, Managing Director Chika Nwosu highlighted that the new workspace reflects PalmPay’s long-term vision and dedication to excellence. “This new office represents an important step in our growth journey and our commitment to building secure, reliable, and inclusive financial solutions for our users,” he said.
The launch event was attended by PalmPay’s leadership team, employees and customers, who toured the facility and marked the company’s continued growth and progress.
With the opening of its office at 33 Old Yaba Road, PalmPay continues to strengthen its presence in Nigeria and reaffirm its mission to drive financial inclusion through innovative digital solutions.
PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.
PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.
Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to over 35 million app users and processes up to 15 million transactions daily. PalmPay has operations in Nigeria, Ghana, Tanzania, and Bangladesh.
The Nigerian Aviation Handling Company Plc has announced the signing of a chain of contracts with major airlines for the provision of total handling solutions.
In a statement on Tuesday, the company announced the signing of contract renewals with Air France, KLM and Virgin Atlantic, as well as the African operator, RwandAir.
NAHCO also signed fresh contracts with United Nigeria – Regional, Bellagio and Malaikair.
According to the statement, the contracts with Air France and KLM are for three years and will run till 2028, respectively. The duration of the contract with Virgin Atlantic was also put at three years.
The duration for the RwandAir contract is for three years, effective 1 October 2025.
The statement read, “The new contract with United – Regional would be for a period of five years, effective from 1 August 2025. For Bellagio and Malaikair, the contracts are for three and five years, respectively.
“Bellagio Air, Nigeria’s rising star in aviation, is redefining air travel with a blend of luxury, efficiency, and reliability. Headquartered in the vibrant city of Ikeja, Lagos, Bellagio Air is committed to providing world-class service across key domestic and regional routes.”
The Group Executive Director, Commercial and Business Development, NAHCO Plc, Saheed Lasisi, who expressed his delight with the new contracts, said NAHCO is already ready to exceed customers’ expectations.
According to Lasisi, NAHCO’s more than 46 years of unblemished excellent service delivery puts it heads and shoulders above any other service provider in the industry.
“This is what we have been doing for almost half of a century. We will continue to delight our customers and make our stakeholders happy by exceeding expectations in all aspects of our service offerings. We are always willing and ready to do more,” Lasisi added.
The Group Managing Director/Chief Executive Officer, NAHCO Plc, Olumuyiwa Olumekun, added that with the new fleet of equipment the company is deploying, service delivery will only be better.
Nigerian Communications Commission (NCC) has unveiled a forward-looking strategy that places satellite-enabled mobile connectivity at the heart of the country’s drive to bridge its long-standing coverage gaps.
The draft Spectrum Roadmap for the Communications Sector for 2025 to 2030 lays out how satellite technologies could help deliver reliable voice and data services to millions of Nigerians who live beyond the reach of conventional mobile networks.
The direction is outlined in the Commission’s draft Spectrum Roadmap for the Communications Sector covering the period.
The proposed approach highlights non-terrestrial networks as a complement to existing mobile infrastructure, especially in areas where terrain, insecurity, or high costs limit the deployment of base stations.
The NCC said D2D satellite technology, which allows standard mobile phones to connect directly to satellites, is gaining traction globally as a means of delivering voice and data services without reliance on ground towers.
According to the regulator, the technology could help close persistent coverage gaps in rural, riverine, and border communities that remain outside the reach of conventional networks.
It also noted that satellite-backed connectivity could improve network reliability by providing alternative links during fibre cuts, power failures, or other disruptions affecting terrestrial systems.
The Commission added that wider adoption of D2D services could support emergency communications, public safety operations, Internet of Things applications, and services such as smart agriculture in underserved regions.
It also pointed to potential investment opportunities through partnerships between mobile network operators and satellite companies, including more efficient use of shared spectrum resources.
Beyond D2D services, the roadmap places emphasis on Low-Earth Orbit satellites to expand broadband access to remote parts of the country.
It also proposes better utilisation of Geostationary Orbit satellites and the exploration of high-altitude platforms, such as stratospheric balloons, to support mobile backhaul and rural connectivity.
The policy signals come shortly after Airtel Africa announced an agreement with SpaceX to introduce Starlink-powered direct-to-cell services in Nigeria.
The NCC’s roadmap is expected to shape future spectrum allocation, licensing decisions, and technology adoption across the telecommunications sector.
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