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Firm Digitalizes Operations With Computhink’s Contentverse

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Cornerstone Insurance, would now record Improved and efficient service delivery with the implementation of Computhink’s Contentverse.

The insurance firm before now had been processing hundreds of documents every day with millions of paper documents stored in offsite facilities.

This led to inefficient working practices and made searching and retrieval of documents an extended, laborious problem.

However, after evaluating available options to digitize their paperwork and organize it into an easily searchable filing structure, they selected Contentverse.  Cornerstone not only met all their original goals but also experienced a significant productivity boost that exceeded their expectations.

With this digitalization Cornerstone is committed to professional, ethical, and customer-focused business practices. The company offers insurance-based financial services in the areas of General and Life Businesses.

These include Motor Vehicle, Aviation, Marine, Engineering All Risks, Asset Protection, Liability to Third Party, Oil & Gas, Group Life, Credit Life, Mortgage Protection, Term Assurance, Wealth Creation Products and Takaful. Branches and outlets exist in locations nationwide from Abuja to Lagos, Port-Harcourt, Warri, Uyo, Kano, Ibadan, and Yenogoa.

Cornerstone’s processes covered insurance, client, financial, and other documents. Before implementing ECM, these were stored physically in their HQ or local offices. These onsite storage locations comprised filing cabinets, racks, boxes, and documents stored on individual users’ computers systems.

Old files were periodically relocated to archive sites at the outskirts of town, degrading in shipping containers under harsh environmental conditions, while others became lost. Searching for files was at least a day’s worth of difficult work, with the search party wearing masks and gloves.

Cornerstone considered several Enterprise Content Management Solutions but selected Contentverse based on appearance and presentation of the product, structure and simplicity of the user interface, ease of inputting and modifying pages within the application.

The company’s choice of Contentverse is also to leverage the existing Active Directory login features, layered comprehensive Security, radiation, Separate Document storage modalities as against storage of documents in database, Microsoft office integration among others.

Contentverse has been implemented for all departments of the company including Underwriting, Claims, Information Technology, Finance, Customer Service, and Life Underwriting.

The digital operation now comprises the generation, processing, and storing of some 247 document types, including Receipt, Debit Note, Credit Note, Policy Document, Endorsement,

Motor Certificate, Know Your Customer (KYC), Letter, Payment Evidence, Payment Requisition Voucher, and Email Archive.  With the completion of the back office conversion of the majority of previously physically stored documents there are 1,560,982 documents in the system, as of 22nd February 2019. Cornerstone processes an average 315 documents into Contentverse per day.

Oriental News Nigeria, reports that Contentverse has dramatically improved organization and efficiency by over 70 per cent especially regarding payment processes and audit approval. The solution has enabled Cornerstone to develop a digital filing system, reducing filing time and searches. There has been great reduction in physical storage.

Contentverse has been implemented in the Cornerstone network, where security is valued over off-site access. Workflow has improved the process of receipting on debit notes, reducing paper consumption costs and manual bottlenecks. With 315 documents processed daily, and a growing number indexed and archived at one time, the system is more than keeping up with Cornerstone’s demands.

Contentverse has eradicated degradation and data loss. Printing and storage costs have been greatly reduced. The solution has secured Cornerstone’s documents with search time reduced by over 98 per cent.

 


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E-Business

Firm Warns of Phishing Through Fake University Login Pages Targeting Academia

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As the new international academic year begins, Kaspersky has detected a wave of phishing webpages targeting college and university students as well as professors. Attackers are deploying fake login portals that mimic official university websites, tricking users into entering credentials which can lead to stolen data or a complete loss of access to their university accounts.

Links to these phishing portals are either distributed in emails or appear in web search results when looking for academic institutions’ login pages.

The fraudulent portals closely replicate the branding and design of legitimate university systems. Students of multiple academic institutions across different regions have been targeted, including in the Middle East, Turkiye and Africa (META) region.

If users enter their credentials on these fake academic portals, cybercriminals can steal sensitive data such as login details which grant access to university accounts containing personal information, academic records, and financial data. Attackers may also change the passwords, blocking students and professors from critical resources like course materials, email, or payment systems. Compromised accounts can be used to send phishing emails to peers, spreading the attack within university networks.

“Colleges and universities are vulnerable due to their reliance on digital platforms and the high volume of users accessing systems during the international back-to-school rush.

These fake login portals can appear convincing, exploiting the trust that students and professors place in their university systems. We’re urging the academic community to stay vigilant and double check the web addresses of their educational institutions’ login pages to avoid losing data,” commented Olga Altukhova, Senior Web Content Analyst at Kaspersky.

To stay safe against education fraud, Kaspersky recommends the following:

  • Enable multi-factor authentication (MFA): Activate MFA wherever possible, adding an extra layer of security to your online accounts. Use a reliable password manager that doesn’t just store your passwords but also generates one-time passwords for 2FA automatically.
  • Use a reliable security solution for comprehensive protection from a wide range of threats, such as  Kaspersky Premium.
  • Stay skeptical: Exercise caution when encountering “too good to be true” offers, especially if they require payments or personal information upfront.
  • Verify the source: Thoroughly research any scholarships, giveaways, or offers that come your way. Look for official contact details and confirm legitimacy before taking any action.
  • Secure personal information: Avoid sharing sensitive data online unless you’re absolutely certain about the legitimacy of the request.
  • Use trusted sources: Stick to official school websites, recognised scholarship platforms, and reputable retailers when making payments or providing personal information.

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FG Shuts Down over 13.5m Social Media Accounts for Alleged Policy Violations

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Federal government has confirmed the closure of 13,597,057 social media accounts over harmful content and breaches of the country’s digital code of practice.

FG Shuts Down over 13.5m Social Media Accounts for Alleged Policy Violations

The figure was contained in the Code of Practice 2024 Compliance Report, submitted by major technology firms including Google, Microsoft, and TikTok.

The report outlined efforts made by online platforms to curb offensive content and strengthen user protection.

The compliance framework, introduced in 2022 and jointly enforced by the Nigerian Communications Commission (NCC), the National Information Technology Development Agency (NITDA), and the National Broadcasting Commission (NBC), required platforms to address user complaints and remove content that violates community guidelines or national regulations.

According to the latest report, social media platforms collectively deleted 58,909,112 posts flagged as offensive within the year.

Authorities also recorded 754,629 user complaints, while 420,439 pieces of content were reinstated following successful appeals.

In a statement issued by Hadiza Umar, spokesperson, NITDA, commended global platforms for what she described as “continued compliance” with Nigeria’s Code of Practice. She noted that the submission of the annual reports demonstrates a shared commitment to creating a safer digital environment.

“The compliance reports provide valuable insights into the platforms’ efforts to address user safety concerns in line with the Code of Practice and their community guidelines,” Umar said.

“We remain committed to working with industry players, civil society, and regulatory partners to strengthen user safety measures, enhance digital literacy, and promote trust and transparency in Nigeria’s digital ecosystem.”

The government said the monitoring exercise underscores its drive to ensure that Nigeria’s growing digital space remains secure, responsible, and free from harmful content.


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Nigeria to Launch NGDX, Unified Data Exchange by End of This Year

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Federal government has announced plans to streamline identity management in Nigeria through the rollout of the Nigeria Data Exchange Platform (NGDX), a centralised system designed to eliminate the burden of repeated data submissions by citizens across multiple agencies.

Nigeria to Launch NGDX, Unified Data Exchange by End of This Year

For years, Nigerians have faced the frustration of presenting the same personal details and biometrics for services such as National Identification Number (NIN) registration, driver’s licences, Bank Verification Numbers (BVN), SIM card registration, and international passports.

The NGDX aims to put an end to this duplication by enabling secure, seamless sharing of verified data among government institutions.

Speaking at a stakeholders’ workshop in Abuja, Kashifu Inuwa, director general of the National Information Technology Development Agency (NITDA), said the platform will serve as a unified backbone for identity and data verification.

“With the NGDX, citizens will no longer need to repeatedly submit the same personal data each time they interact with a government agency. Authorised institutions will be able to seamlessly verify and share records on the back end,” he explained.

The reform is expected to cut costs, save time for citizens, and address inefficiencies across the public sector.

It will also benefit businesses—particularly fintechs and service providers—by enabling faster Know Your Customer (KYC) checks and giving them access to government-backed verification systems.

Inua further noted that the NGDX’s value goes beyond convenience. By allowing the use of anonymised public data, it will open new opportunities for innovation in sectors such as healthcare, agriculture, fintech, and education technology.

“The NGDX will open opportunities for startups and enterprises to build solutions leveraging anonymised public data for improved healthcare delivery, agricultural productivity, fintech development, and education technology,” he said.

He described the initiative as “essential digital infrastructure,” placing it on the same scale of importance as Nigeria’s nationwide fibre optic rollout, and emphasised its centrality to the country’s digital economy aspirations.

To ensure successful deployment, NITDA is working in collaboration with the ministry of communications, innovation and digital economy and other key stakeholders.

Backing the initiative, Bosun Tijani, minister of communications, innovation and digital economy, described the NGDX as a critical system for unlocking innovation, deepening collaboration, and extending the reach of Nigeria’s digital economy.

“NGDX will enable secure, seamless data sharing across government and business, unlock innovation, collaboration, and inclusive economic growth, and deliver smarter, faster services to citizens under a framework of privacy, security, and accountability,” he stated, adding that the NGDX is scheduled to go live by the end of 2025.


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