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Six Menacing AI Threats List You Need to know
By the end of this year already, the market for artificial intelligence (AI) in South Africa is projected to reach a size of $2.4 billion, showing an annual growth rate of 21% between now and 2030. Locally, the technology has the potential to mitigate security risks, enhance decision-making, address legacy challenges, and have a significantly positive societal impact. Despite the impressive applications and implications, Anna Collard, SVP Content Strategy & Evangelist at KnowBe4 AFRICA, warns of the associated risks that need to be considered.
“Generative AI models are trained on data from various sources,” she explains, highlighting that these sources are not all verified, lack sufficient context, and are not regulated. “AI is incredibly helpful in handling the mundane administrative tasks associated with spreadsheets and statistics. However, it becomes concerning when we rely on it to make decisions that have the potential to influence people’s lives.”
AI is an algorithmic construct built on the bones of human creative endeavours and data that is often flawed and biased. “As Kate Crawford, a professor at the University of Southern California and Microsoft researcher, pointed out, AI is not truly artificial or intelligent. This poses risks that can have long-term consequences if users are unaware of them,” explains Collard.
Here are six of the most concerning risks:
01: AI hallucinations: Earlier this year, a New York attorney used a conversational chatbot for legal research. The AI deceitfully incorporated six fabricated precedents into his filing, falsely attributing them to prominent legal databases. This is a perfect example of an AI hallucination, where the output is either fake or nonsense. These incidents happen when prompts are outside of the AI’s training data and so the model hallucinates or contradicts itself in order to respond.
02: Deepfakes: The implications of fake images extend to various areas. With the rise of fake identities, revenge porn, and fabricated employees, the range of potential misuse for AI-generated photographs is expanding. One particular technology called Generative Adversarial Network (GAN) is a type of deep neural network capable of producing new data and generating highly realistic images by using random input. This technology opens up the realm of deepfakes, where sophisticated generative techniques manipulate facial features and can be applied to images, audio, and video. This form of digital puppetry carries significant consequences in political persuasion, misinformation or polarization campaigns.
03: Automated and more effective attacks: This taps directly into the potential of GAN mentioned before, as cybercriminals make use of deepfakes in more sophisticated attacks. They use it in impersonation attacks, where fake voice or even video versions of someone can be used to manipulate victims into paying or following other fraudulent instructions. Cybercriminals also benefit from jailbroken generative AI models to help them automate or simplify their attach methods, such as for example automating the creation of phishing emails.
04: Media equation theory: This refers to the fact that human beings have a tendency to attribute human characteristics to machines and develop feelings of empathy towards them. This tendency becomes even stronger when the interactions with machines seem intelligent. Although this can positively impact user engagement and support in the service sector, it also carries a risk. People become more vulnerable to manipulation, persuasion, and social engineering because of this over-trust effect. They tend to believe and follow machines more than they should. Research has shown that people are likely to alter their responses to queries in order to comply with suggestions made by robots.
05: The manipulation problem: AI, through the use of natural language processing, machine learning, and algorithmic analyses, can both respond to and simulate emotions. By gathering information from various sources, agenda driven AI chatbots for example can promptly react to sensory input in real time and utilise it to accomplish specific objectives, such as persuasion or manipulation. These capabilities create opportunities for the dissemination of predatory content, misinformation, disinformation, and scams.
06: Ethical issues: The presence of bias in the data and the current absence of regulations regarding AI development, data usage, and AI application all raise ethical concerns. Global efforts are underway to tackle the challenge of ethics in AI and reduce the risks of AI poisoning, which entails manipulating data to introduce vulnerabilities or biases. “However, South Africa currently lacks momentum in addressing these issues. This must change, as managing and detecting the risk of polluted AI data before it causes long-term harm is essential.” Says Collard.
“It is important to be mindful of the information we share with AI chatbots and virtual personal assistants. We should always question how our data is being used and by whom,” concludes Collard. “There is a risk of sharing sensitive personal and business information with data training models.
“While AI is a valuable tool, it is crucial to use it with critical thinking and mindfulness, and only rely on it in situations where it provides the most value and has been fact checked.”
Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.
The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”
In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.
The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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